---
title: "Mweb - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "The Mweb App makes it easy for you to get assistance with the built-in Live Chat, run a health check on your connection with our network scanning tool, make payments, manage your services and accounts"
---

# Mweb — South Africa

![Mweb App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ea/f4/8b/eaf48bdb-4b39-498e-e310-857ffe83d7c2/AppIcon-Mweb-0-0-1x_U007emarketing-0-6-0-85-220.png/400x400bb.png)

**Developer:** [Mweb (Pty)](https://apptail.io/developer/mweb-pty-uAC) (South Africa)
**Category:** Business
**Rating:** 1.6/5 (207 ratings)
**Price:** Free
**Bundle ID:** za.co.mweb.mobileapp
**Store:** Apple App Store
**Country:** South Africa
**Version:** 2.2.0 (released 2026-09-24)
**Original Release:** 2022-08-16

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1618751520)
**AppTail Page:** [https://apptail.io/app/mweb-xNzc/south-africa](https://apptail.io/app/mweb-xNzc/south-africa)

## Mweb Description
The Mweb App makes it easy for you to get assistance with the built-in Live Chat, run a health check on your connection with our network scanning tool, make payments, manage your services and accounts… and much more!

· Need help? Use our built-in Live Chat

· Make payments for your services

· Manage your account details

· Change your OTP cell number

· Manage your services (Upgrade/Downgrade/Cancel)

· Track your order

· Get location-based outage notifications

· Test your network quality and get tips to improve your connection

· Log your moving homes request

· Buy a Booster for your Fixed Wireless or Voice (VoIP) service

· Mweb Voice (VoIP): Port your telephone number

## Mweb Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c8/82/4f/c8824fef-4e8e-231a-8275-3c984f349b20/1iPhone.png/1290x2796.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/11/03/11/1103119c-215e-cf72-f718-c0450e0b4c6d/IOS_-_Dashboard.png/1320x2868.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/43/8b/91438b8d-170e-7b6c-cbe7-99aaa2f7091b/IOS_-_Exclusive_Deals.png/1320x2868.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4e/65/77/4e657788-a6be-b88a-72fe-96b89ebb27dd/IOS_-_Track_Order.png/1320x2868.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/29/81/a4/2981a404-a72a-bee5-b7e9-cc46ba506532/IOS_-_Live_Chat.png/1320x2868.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e2/cf/1d/e2cf1d9d-0bd1-acb9-5c26-ebef2a03ab83/IOS_-_Troubleshoot.png/1320x2868.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c9/5b/9b/c95b9bc9-af96-da49-77cf-f0413c852c6c/IOS_-_Manage_Your_Service.png/1320x2868.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e2/86/de/e286de15-2e80-09fa-459a-1fc54dcf4f25/IOS_-_Billing.png/1320x2868.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/05/55/91055596-1814-cf40-0741-e907a1ae5f4f/IOS_-_My_Mweb_Rewards.png/1320x2868.png)

## Mweb Rating Breakdown in South Africa
- 5 stars: 23 (11%)
- 4 stars: 5 (2%)
- 3 stars: 6 (3%)
- 2 stars: 12 (6%)
- 1 stars: 161 (78%)

## Mweb Reviews in South Africa

### *---- "Horrible customer service ,horrible network"
Us as customers can never receive any agents even after waiting for an hour, horrible customer service. The app itself seems to be poorly designed and we are being deducted for a product that is not active and we don’t even have the opportunity to talk to an agent to cancel. At this point this is a Scam , i urge anyone to never use Mweb as a service provider ever
-- mmmmhfycdr, 2025-01-02

### *---- "No assistance"
You call it says try our app we can assist you via the Mweb app. Let me tell you there is no agents on said app you will queue forever stuck in limbo. Service is pathetic
-- CSerf10, 2024-12-23

### *---- "MWeb is a joke"
They don’t have any timeframes; they’ll leave you with no WiFi for a whole week and their agents don’t know how to speak to customers; close this company or somebody please buy it because they clearly don’t know what they’re doing
-- Zeekiio, 2024-12-13

### *---- "Poor service"
This app is ridiculous, you wait forever to talk to an agent, well to me it’s been days and still haven’t talked to one yet. I don’t understand their billing, where are these extra costs coming from and they don’t debit their money on the agreed date which is also ridiculous. I guess they debit on the wrong dates to justify these extra fees and I’m not here for it, I’m thinking of cancelling it all together and get a different service provider because we’re being scammed at this point. I don’t even want to mention the network connection 🚮
-- Thamie4, 2024-12-10

### *---- "Customer"
Possibly the worst app I’ve had to interact with. Customer service is simply nonexistent. You’d need a miracle to get in touch with a support staff even when your internet service is disconnected despite being debited. The app features just don’t work. Perhaps instead of launching “AI” Chatbots that don’t work, focus on getting core functionalities up and running effectively. An absolute mess and inconvenience.
-- Customer_20b, 2024-12-09

### *---- "Impossible to deal with Mweb"
It is impossible to engage with Mweb. They refuse to make themselves available and even show incorrect numbers on their website
-- colin farris, 2024-11-16

### *---- "Down load speed"
4.6 Mbps on fiber line at R650/ month ?? How do they manage to have clients ?? Support non existant🙈🙈
-- ASR2, 2024-11-15

### *---- "Pathetic"
Don’t even consider using this service provider,if I could get a hold of them I’d cancel….Can’t log onto app because I never received any sms with logging on details and no one ever answers the call to lines advertised
-- Mike$&%, 2024-11-11

### *---- "App is worse than Network and Support is worser"
I want to rate this zero, but I can’t because Apple won’t allow me. Our fibre has been down 3 days. Mweb blames Vuma, Vuma blames Mweb. No one takes accountability and the app does not allow you to log a fault. The app resets and fails and is a waste of development time and effort. Please consider firing your entire app dev team and ONLY do support via email and phone.
-- iOS Jockey, 2024-10-23

### **--- "Not working as should"
This app became a terrible waste of drive space. Speed tests only show upload speed, if you are lucky, and fault reporting has no affect at all.
-- Kooster2, 2024-09-13

[View all Mweb reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Mweb Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | South Africa | Business | #29 |

## Mweb Discovered Keywords
- provider


## Mweb Available In
- [South Africa](https://apptail.io/app/mweb-xNzc/south-africa)
- [United States](https://apptail.io/app/mweb-xNzc/united-states)
- [United Kingdom](https://apptail.io/app/mweb-xNzc/united-kingdom)
- [Singapore](https://apptail.io/app/mweb-xNzc/singapore)
- [Australia](https://apptail.io/app/mweb-xNzc/australia)
- [Azerbaijan](https://apptail.io/app/mweb-xNzc/azerbaijan)
- [Belgium](https://apptail.io/app/mweb-xNzc/belgium)
- [Bahrain](https://apptail.io/app/mweb-xNzc/bahrain)
- [Brunei](https://apptail.io/app/mweb-xNzc/brunei)
- [Brazil](https://apptail.io/app/mweb-xNzc/brazil)
- [Belarus](https://apptail.io/app/mweb-xNzc/belarus)
- [Canada](https://apptail.io/app/mweb-xNzc/canada)
- [Switzerland](https://apptail.io/app/mweb-xNzc/switzerland)
- [Chile](https://apptail.io/app/mweb-xNzc/chile)
- [China](https://apptail.io/app/mweb-xNzc/china)
- [Colombia](https://apptail.io/app/mweb-xNzc/colombia)
- [Cyprus](https://apptail.io/app/mweb-xNzc/cyprus)
- [Czechia](https://apptail.io/app/mweb-xNzc/czechia)
- [Germany](https://apptail.io/app/mweb-xNzc/germany)
- [Denmark](https://apptail.io/app/mweb-xNzc/denmark)
- [Dominican Republic](https://apptail.io/app/mweb-xNzc/dominican-republic)
- [Algeria](https://apptail.io/app/mweb-xNzc/algeria)
- [Ecuador](https://apptail.io/app/mweb-xNzc/ecuador)
- [Estonia](https://apptail.io/app/mweb-xNzc/estonia)
- [Egypt](https://apptail.io/app/mweb-xNzc/egypt)
- [Spain](https://apptail.io/app/mweb-xNzc/spain)
- [Finland](https://apptail.io/app/mweb-xNzc/finland)
- [France](https://apptail.io/app/mweb-xNzc/france)
- [Greece](https://apptail.io/app/mweb-xNzc/greece)
- [Hong Kong SAR China](https://apptail.io/app/mweb-xNzc/hong-kong)
- [Croatia](https://apptail.io/app/mweb-xNzc/croatia)
- [Hungary](https://apptail.io/app/mweb-xNzc/hungary)
- [Indonesia](https://apptail.io/app/mweb-xNzc/indonesia)
- [Ireland](https://apptail.io/app/mweb-xNzc/ireland)
- [Israel](https://apptail.io/app/mweb-xNzc/israel)
- [India](https://apptail.io/app/mweb-xNzc/india)
- [Italy](https://apptail.io/app/mweb-xNzc/italy)
- [Japan](https://apptail.io/app/mweb-xNzc/japan)
- [South Korea](https://apptail.io/app/mweb-xNzc/south-korea)
- [Kuwait](https://apptail.io/app/mweb-xNzc/kuwait)
- [Kazakhstan](https://apptail.io/app/mweb-xNzc/kazakhstan)
- [Lebanon](https://apptail.io/app/mweb-xNzc/lebanon)
- [Luxembourg](https://apptail.io/app/mweb-xNzc/luxembourg)
- [Latvia](https://apptail.io/app/mweb-xNzc/latvia)
- [Macao SAR China](https://apptail.io/app/mweb-xNzc/macau)
- [Malta](https://apptail.io/app/mweb-xNzc/malta)
- [Mexico](https://apptail.io/app/mweb-xNzc/mexico)
- [Malaysia](https://apptail.io/app/mweb-xNzc/malaysia)
- [Nigeria](https://apptail.io/app/mweb-xNzc/nigeria)
- [Netherlands](https://apptail.io/app/mweb-xNzc/netherlands)
- [Norway](https://apptail.io/app/mweb-xNzc/norway)
- [New Zealand](https://apptail.io/app/mweb-xNzc/new-zealand)
- [Peru](https://apptail.io/app/mweb-xNzc/peru)
- [Philippines](https://apptail.io/app/mweb-xNzc/philippines)
- [Pakistan](https://apptail.io/app/mweb-xNzc/pakistan)
- [Poland](https://apptail.io/app/mweb-xNzc/poland)
- [Portugal](https://apptail.io/app/mweb-xNzc/portugal)
- [Romania](https://apptail.io/app/mweb-xNzc/romania)
- [Russia](https://apptail.io/app/mweb-xNzc/russia)
- [Saudi Arabia](https://apptail.io/app/mweb-xNzc/saudi-arabia)
- [Sweden](https://apptail.io/app/mweb-xNzc/sweden)
- [Slovenia](https://apptail.io/app/mweb-xNzc/slovenia)
- [Slovakia](https://apptail.io/app/mweb-xNzc/slovakia)
- [United Arab Emirates](https://apptail.io/app/mweb-xNzc/united-arab-emirates)
- [Thailand](https://apptail.io/app/mweb-xNzc/thailand)
- [Tunisia](https://apptail.io/app/mweb-xNzc/tunisia)
- [Türkiye](https://apptail.io/app/mweb-xNzc/turkey)
- [Taiwan](https://apptail.io/app/mweb-xNzc/taiwan)
- [Ukraine](https://apptail.io/app/mweb-xNzc/ukraine)
- [Uzbekistan](https://apptail.io/app/mweb-xNzc/uzbekistan)
- [Vietnam](https://apptail.io/app/mweb-xNzc/vietnam)
- [Senegal](https://apptail.io/app/mweb-xNzc/senegal)
- [Armenia](https://apptail.io/app/mweb-xNzc/armenia)
- [Argentina](https://apptail.io/app/mweb-xNzc/argentina)
- [Austria](https://apptail.io/app/mweb-xNzc/austria)

---

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