---
title: "My Benefits Accounts - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "My Benefits Accounts is a mobile app from PlanSource that will allow you to manage your account(s) with ease and convenience. This app shares user authentication with the PlanSource Participant Portal"
---

# My Benefits Accounts — United States

![My Benefits Accounts App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/66/95/47/669547d5-c4f3-196c-a9c7-119bcec4d2b4/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [PlanSource Benefits Administration](https://apptail.io/developer/plansource-benefits-administration-HJLf)
**Category:** Finance
**Rating:** 3.9/5 (214 ratings)
**Price:** Free
**Bundle ID:** com.wealthcare.nge
**Store:** Apple App Store
**Country:** United States
**Version:** 26.02.00 (released 2026-02-16)
**Original Release:** 2013-09-01
**Languages:** English, French, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id693538525)
**AppTail Page:** [https://apptail.io/app/my-benefits-accounts-fiK/united-states](https://apptail.io/app/my-benefits-accounts-fiK/united-states)

## My Benefits Accounts Description
My Benefits Accounts is a mobile app from PlanSource that will allow you to manage your account(s) with ease and convenience. This app shares user authentication with the PlanSource Participant Portal, so as long as you are a registered user with the PlanSource Participant Portal you will be able to download the My Benefits Accounts app and log in to immediately gain mobile access.

Benefits of the My Benefits Accounts app:
• View your balance anytime
• Take a picture of a receipt and upload it to substantiate a purchase
• Set up customizable alerts
• Look at your transaction history
• Receive help from PlanSource

Security Details:
• No personal information pertaining to your account(s) will be stored on your device
• Picture, Passphrase, device recognition and challenge questions are used for user authentication

## My Benefits Accounts Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/8d/c5/1a/8dc51a44-1153-41d0-7ab1-35b402ffbade/0c9d02e4-1624-45dc-abd6-60ac5a830e87_iphone-screen-6-5-1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/fa/be/39/fabe39e0-9f61-4ffe-cc84-4d7cccf7b647/1f444004-94e0-41d6-9b72-b924803e8fb9_iphone-screen-6-5-2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/43/e5/b2/43e5b280-bbbf-1841-13ec-de1af8482172/783957c0-e27c-4300-94ef-eb3647d5cf1f_iphone-screen-6-5-3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/d9/46/d7/d946d71f-9bdf-c94b-4423-250d1cc84efc/90f33606-09a7-40c7-854a-b88ba82ad73c_iphone-screen-6-5-4.png/1242x2688.png)

## My Benefits Accounts Rating Breakdown in United States
- 5 stars: 139 (65%)
- 4 stars: 19 (9%)
- 3 stars: 4 (2%)
- 2 stars: 8 (4%)
- 1 stars: 44 (21%)

## My Benefits Accounts Reviews in United States

### *---- "The worst app ever!"
This app is the worst app I have experienced.  Below I will list its short comings.

1) each time you leave the app. It signs you out and you have to start the process over and over again. 

2) the app lacks any customer support 

3) the app will provide denied notices, but the notice fails to explain why a claim is denied. 

4) when you are reviewing transactions/ claims. If you click the detail link which always lack any explanation. Therefore that option  t is worthless, but worst thing it does. It it takes you back to the beginning of the transactions. So you scroll down trying to find where you left off.

I can go on and on, but it’s clear this app was cheaply designed and does even attempt to make itself user friendly. Furthermore, the most frustrating thing about this app that it constantly closes and you have to repeatedly have to sign in.  In addition, it fails to provide the basic support data and the lack of detail in the denied claims is amazing frustrating and worthless.
-- Ed disappointment!, 2025-02-14

### *---- "It won't let me log in 😅"
I JUST created an account, I copy and pasted my username and password via text and the app legit just won't let me log in. It keeps telling me the credentials are invalid. But then I can go log in from my desktop. Terrible app, lol.
-- J Leon 84, 2024-12-06

### *---- "Cannot add expenses"
Cannot add an expense
-- JP1-3-1, 2024-10-15

### *---- "Won’t let me login"
Says that the credentials are incorrect. They aren’t, and work online. Your app is terrible, and the service should feel embarrassed.
-- DekuDurden, 2024-09-10

### *---- "Plan source app"
I credibly difficult to navigate and get error messages throughout.
-- TigerIceman, 2024-02-06

### *---- "App stopped working"
Used to work fine but at the time I needed it most, it wouldn’t let me login. Keeps giving error message of unknown error.
-- exfuldant808, 2021-11-03

### *---- "No Support"
The app attempts to use an email confirmation to confirm access, but never sends the authentication email.
-- WrightBraudt, 2021-03-05

### *---- "S..L..O..W"
Very slow app now, i feel like they’re are a lot of new bells and whistles that don’t actually help, but now slow down the app. I don’t need a performance review every time i login, i just want to check my balance and upload a receipt.
-- happymattieb, 2020-06-09

### *---- "No stars"
The worst app I have. Everytime I try and log in the the app closes. It doesn't even do anything. I only gave one star because I have to. So annoying!! Please fix this app.
-- Darchbold, 2019-07-28

### *---- "Login issues"
Your app is horrible to login
-- crueda1978, 2019-07-17

[View all My Benefits Accounts reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## My Benefits Accounts Discovered Keywords
- mybenefits mobile app
- nations benefits app

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---

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