--- title: "My Citizen App - Reviews, Revenue and Downloads in United States | Apple App Store" description: "The My Citizen app makes Citizen watch ownership easy. Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase." --- # My Citizen App — United States > Your Citizen Watch information ![My Citizen App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/1f/b0/98/1fb098a7-d390-01c6-c431-b22cf121a048/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/400x400bb.png) **Developer:** [Citizen Watch Company of America](https://apptail.io/developer/citizen-watch-company-of-america-FVMe) **Category:** Lifestyle **Rating:** 4.7/5 (25,387 ratings) **Price:** Free **Bundle ID:** com.citizenwatch.watchscan **Store:** Apple App Store **Country:** United States **Version:** 4.55.6 (released 2026-06-15) **Original Release:** 2018-10-03 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1434809319) **AppTail Page:** [https://apptail.io/app/my-citizen-app-HjWc/united-states](https://apptail.io/app/my-citizen-app-HjWc/united-states) ## My Citizen App Description The My Citizen app makes Citizen watch ownership easy. Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase. All in just a few quick taps. Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U.S., may be limited within the My Citizen App. We are gradually working to add more models to the database for your convenience. 3 WAYS TO IDENTIFY YOUR WATCH The first thing you will need to do after downloading the app is to identify your watch in one of three ways: Tag scan – using the tag that came attached to your watch Watch scan – using your mobile device’s camera to scan your watch face + case back Manual entry – if you know your model number, or caliber + case number SETTING INSTRUCTIONS Once you’ve identified your watch, you’ll never worry about misplacing your paper manual again. The My Citizen App gives you access to your setting instructions and specifications, whenever you need it. WARRANTY INFORMATION Activate your warranty directly with the app for added protection and peace of mind. You will also receive an additional year of warranty coverage for free (U.S. residents only). Store your proof of purchase within the app for easy reference. SUPPORT You can always get help with your Citizen Watch through My Citizen as well. Support for any issue you may be having is available within the menu, as are links to other areas of interest. We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think. We strive to give you the best experience possible. ## My Citizen App Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/7f/3d/f9/7f3df9c8-484a-2d48-7804-8aa34fde82cb/758af2be-67a2-47cb-8295-0020d1ff0fa7_Preview01.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/a2/76/03/a2760358-b5b2-1ff1-f4eb-ca4feccf4842/8bfe9b8b-2971-4725-87f9-45548e47ed44_Preview02.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/9a/94/17/9a9417bb-7286-05e1-dce8-2ff05c382693/f966e599-0df5-49e9-a9d9-4443ceb9feff_Preview03.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/c3/c5/b8/c3c5b831-5530-f115-ff3c-a4d063c589d6/53832775-512a-4019-9f49-299e5f649f22_Preview04.png/1284x2778.png) ## My Citizen App Rating Breakdown in United States - 5 stars: 21,116 (83%) - 4 stars: 2,314 (9%) - 3 stars: 852 (3%) - 2 stars: 283 (1%) - 1 stars: 822 (3%) ## My Citizen App Reviews in United States ### ***** "Excellent" Love the App A lot of information. -- Rand78, 2024-12-29 ### ***** "Gold Watch" Beautiful watch. Received it today. It’s a gift for Christmas! Lovely! -- P Black!, 2024-12-17 ### *---- "Registering watches not bought direct = horrible" Won’t let you register watches not bought direct from/through Citizen. App won’t let you press register button (hidden, won’t scroll) -- Steve S/Bflo, 2024-12-16 ### *---- "App pulls 40 inches of vacuum on an onion sack" Watch is great. App is described in the title -- Chopperham, 2024-12-11 ### **--- "Can't register" Can't register my watch from the app. I registered at their website, but it doesn't reflect on the app. This app is mostly useless. -- NYPT, 2024-11-19 ### ***** "Citizens" Great Watch -- Wylie JMN, 2024-11-06 ### *---- "Worthless" I cannot believe that Citizen even wants one to use this app…..it just doesn’t do anything correctly. You can’t really add serial numbers to existing watches (some will, some won’t), you can’t scroll down to add info…..just a complete waste of time. Shame on you, Citizen. -- tigerbilly09, 2024-11-03 ### ***** "Citizen Tsuyosa Dark Blue Men’s Watch" I’ve Never had an actual watch before never owned or bought one besides having an Apple Watch and relying on technology, but I recently turned 20 and decided to get myself a present and I chose the Tsuyosa due to the look and hold it had over me I really admire the Material and Detail and sleek design of the watch itself the blue dial it what really attracted me and the Band , overall I’d rate it 10/10 I haven’t had any problems or dislikes about the watch. I look forward to starting and growing my collection. - JLC -- Ja'Den's Creations 🎨, 2024-11-01 ### *---- "Very difficult" You would think the app would walk you through but no. I don’t have my paperwork so I put every number available located on the back of my watch and it doesn’t pull up anything . Not impressed about this app. -- hhhhjvgbbjbn, 2024-10-24 ### *---- "Logs me out" The is great for browsing Citizen products and accessing information about the watch own. The app logs me out and doesn’t have a “log in” option. Seems I have to re-register each time this happens. I don’t have time for that. I did t have this problem with previous versions. -- LMC-232, 2024-10-19 [View all My Citizen App reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## My Citizen App Discovered Keywords - my citizen app --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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