My Disney Experience - Reviews, Revenue and Downloads - Apple App Store

Description

The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go.
-Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.”
-Quickly access real-time wait times, park hours, Character Greetings, showtimes & more.
-Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you.
-Find your way around with step-by-step directions.
-Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations.
-Download, edit & share your Disney PhotoPass® photos & videos throughout your vacation once you’ve purchased Memory Maker.
-Search & filter activities to find exactly what you’re looking for.
-Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans.
-Save time by starting your Disney Resort hotel check-in process right from the app.
-Link a MagicBand+ to your Disney account on the app & unlock enchanting touches of magic.
-Save your parking information at select parking locations with car locator.
-Manage your Disney Resort reservations, tickets, MagicBands & cards & share plans with others.
-Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs®, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex.
Have questions, problems, comments or suggestions? Reach out to us at [email protected].
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.
This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. Guests must be 18 years or older to make purchases.
Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses

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In-Apps

Mural of Memories

CHF 10.00

30 Day Memory Maker

CHF 200.00

One Day Memory Maker

CHF 70.00

Screenshots

User Rating

4.3 out of 5

1,280 ratings in Switzerland

5 star

904

4 star

139

3 star

2 star

1 star

119

Ratings History

Reviews

Good Map, Rest a mess

Map with waiting time is excellent (therefore more than one star). However the filter on the map are limited. Rest of the app is a mess, too complicated, not integrated (sends you often to browser for some logons). Further the genie service for planing a day makes no sense, since it gives no inspiration about what to do.

Trop compliqué

Impossible de modifier la langue et difficultés à trouver les renseignements utiles.

Langue

Je ne trouve même pas comment changer de langue

Complications

Unfortunately it has been a very poor and complicated experience. The amount of planning necessary is too big especially for such an expensive day. We have been here many times but I doubt we will come back

Terrible

We ordered “fast food” through the app and we had to wait 30 minutes for a Hot Dogs and chicken. The new genie pass is a total disaster. We have come to Disney for years and we fly from Europe and we have never had to spend so much time on our phones planning one fast pass or how tit used to be called every two hours is enough for us not to come back in a hurry. We are staying with concierge service but there is none! Rather sad and disappointing.

old attractions need renovation, app notcomvenient

App does not show T&Cs, messy

No service design

I wasExpecting so much more from this app. Considering how well known Disney is for its serviced design qualities, this app falls flat in its face.It’s very confusing to navigate even the things that you can plan ahead you can’t see, and it’s showing me the wrong park for the wrong day. Add to that the park hopper, forget it!

Worst user experience ever

I tried to change the dates of my tickets - something super basic, right? - but it was impossible. The app and the website is extremely confusing, with a lot of unnecessary information lacking important ones. Right now I am waiting for a response in their chat. So something that should have been solved in less than two minutes has now become a headache.

Disney is in all countries not this app

Sadly we can not use this app outside the US. However I can buy tickets outside the US and visit the park…..

Slow feedback

Phone waiting is unbearable and chatting support is non-existing

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Grossing	Canada Travel	1
Top Grossing	Peru Travel	1
Top Grossing	Mexico Travel	1
Top Grossing	Chile Travel	1
Top Grossing	Ecuador Travel	1

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