---
title: "My Family Lounge - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "IMPORTANT: Your child care service must enable functionality in order to use My Family Lounge. Please contact your service to see if this is possible.  My Family Lounge allows parents/guardians to vie"
---

# My Family Lounge — Australia

![My Family Lounge App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/8b/e1/cf/8be1cf80-6aa1-514a-1589-755495dae366/AppIcons-0-0-1x_U007emarketing-0-0-0-6-0-85-220.png/400x400bb.png)

**Developer:** [QK Technologies](https://apptail.io/developer/qk-technologies-oJYd) (Australia)
**Category:** Lifestyle
**Rating:** 3.1/5 (492 ratings)
**Price:** Free
**Bundle ID:** au.com.qkenhanced.myfamilylounge
**Store:** Apple App Store
**Country:** Australia
**Version:** 3.4.8 (released 2020-04-24)
**Original Release:** 2015-01-28

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id933685806)
**AppTail Page:** [https://apptail.io/app/my-family-lounge-qBZ/australia](https://apptail.io/app/my-family-lounge-qBZ/australia)

## My Family Lounge Description
IMPORTANT: Your child care service must enable functionality in order to use My Family Lounge. Please contact your service to see if this is possible.

My Family Lounge allows parents/guardians to view their child's portfolio and book their children in to a child care service where the service subscribes to this app.

My Family Lounge gives the parent one easy-to-use place to view any published daily journals, observations and images.

My Family Lounge gives the parent the flexibility to instantly book in casual days at the press of a few buttons, securing their place at the service instantly. The booking calendar will confirm availability and allow the parent to see when their child is booked in and if there are additional positions available.

Where a child care service has subscribed to the QK Journeys or QK Enrol products distributed by QK Technologies, parents are issued with a login to manage their child’s portfolio or bookings.

The key features are:

• View and update your pay method
• View your child's portfolio (published daily journals and observations)
• View and share images of your child
• Subscribe to push notifications which are published whenever new content is available
• See live availability of places within a service
• Manage 1 or more children from a single login
• Manage casual bookings for Long Day Care, Outside School Hours Care and/or Vacation Care
• Cancel bookings where the service's policy allows
• Flag that your child will be absent due to illness or holidays
• View contact details for your centre

## My Family Lounge Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/87/3a/e5/873ae5aa-2ce4-d681-1518-e0cb0819dd93/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/7a/ff/ce/7affced3-a1b6-a6d2-d4cf-bc89ea2b0221/pr_source.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/9c/fb/04/9cfb040d-0094-f034-a7f5-5c8db4d19f83/pr_source.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/bd/9c/11/bd9c112b-87b2-bb9b-fba4-b1ee97636c02/pr_source.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/e1/ed/ef/e1edef38-806d-e9d5-9743-bdb77f5ba642/pr_source.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/7d/32/2b/7d322bf0-b9eb-25f6-ca93-5ae79bd4d73e/pr_source.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/94/24/67/9424670f-b730-f91e-9f9b-a1c37df8d6b5/pr_source.jpg/1242x2688.png)

## My Family Lounge Rating Breakdown in Australia
- 5 stars: 128 (26%)
- 4 stars: 110 (22%)
- 3 stars: 63 (13%)
- 2 stars: 68 (14%)
- 1 stars: 123 (25%)

## My Family Lounge Reviews in Australia

### **--- "Poor functionality"
I have used this app for some time and I find generally it’s good but there is no real time updates for bookings this is very bad for my family as we need to be able to to see when casual bookings are available when other children are marked absent. So why can’t this be done as real time is able to be used by nearly everyone else.
-- Kdb750, 2024-09-17

### *---- "Doesn’t work"
Have had nothing but issues with the app. My childcare uses it and it’s extremely frustrating not being able to access despite having asked for help on resolving this for the last 4 months.  

I keep getting told that some people it just doesn’t work for, my account happen to be one of those! Not good enough.
-- Dgwooll, 2023-08-07

### *---- "Logs me out all the time"
Annoying the app always logs me out then I have to “find centre” can never seem to locate the centre and log back in. Very annoying
-- t.skelling., 2023-07-09

### ***-- "Inability to change view"
Convenient app for booking. I wish there was an option to only see relevant centres and children. my older child does not need child care anymore and some of the old centres used before, cannot be removed or hidden from profile. This makes the view crowded.
-- Chenzyra, 2023-02-25

### *---- "App doesn’t work"
App doesn’t work or bring the centre up. I have logged in using the same details as online and it cannot find the centre. The centre was in the app a last month and then it automatically signed out and it’s not letting me sign in anymore.
-- tbelde, 2023-01-18

### *---- "Can’t log in"
App has logged me out and cannot find the required school to log in again.
-- Syndicateboy, 2023-01-14

### *---- "Doesn’t work!"
This app hasn’t been working for weeks and I’ve sent multiple emails and no response.
-- Br3344, 2022-12-17

### **--- "Terrible support"
I’ve used this app for a few years now but it periodically loses my sons’ provider details and as I type, it’s been 2 weeks since I was last able to use this effectively. 
YMCA outside school hours care is not a small organisation but seems to have regular issues with this app failing. 
Not recommended
-- FurbaII, 2022-12-08

### *---- "Internal server error"
Constant internal server error messages since last update on iPhone 13 Pro Max. Cannot enroll or use. Different t phones , same issue. Please fix.
-- MaddogsAu, 2022-09-20

### **--- "Improvements  required"
Great concept but app isn’t confusing. Why does each category need to be separated? 
Also, the layout of the calendar makes booking in and looking at booked dates confusing. 
Simple fix I would think!
-- Byasgj8889, 2022-07-21

[View all My Family Lounge reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## My Family Lounge Discovered Keywords
- my family lounge
- ymca
- my family

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## My Family Lounge Available In
- [Australia](https://apptail.io/app/my-family-lounge-qBZ/australia)
- [United Kingdom](https://apptail.io/app/my-family-lounge-qBZ/united-kingdom)

---

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