---
title: "My FirstMedia - Reviews, Revenue and Downloads in Indonesia | Apple App Store"
description: "My FirstMedia is a one stop selfcare app to manage your FirstMedia account with the following features: a) Manage your First ID profile  b) Check Billing Status and your Package Info  c) Find out your"
---

# My FirstMedia — Indonesia

![My FirstMedia App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/0b/07/a5/0b07a5ff-a8de-7a3d-94f6-ab193c1ceec2/AppIcon-1x_U007emarketing-0-0-0-11-0-0-85-220-0.png/434x0w.png)

**Developer:** [First Media, PT](https://apptail.io/developer/first-media-pt-vkPb)
**Category:** Entertainment
**Rating:** 1.3/5 (2,077 ratings)
**Price:** Free
**Bundle ID:** com.firstmedia.my
**Store:** Apple App Store
**Country:** Indonesia
**Version:** 5.0.8 (released 2026-03-11)
**Original Release:** 2016-06-17
**Languages:** English, Indonesian

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/id/app/app/id1124277687)
**AppTail Page:** [https://apptail.io/app/my-firstmedia-Xzdb/indonesia](https://apptail.io/app/my-firstmedia-Xzdb/indonesia)

## My FirstMedia Description
My FirstMedia is a one stop selfcare app to manage your FirstMedia account with the following features:
a) Manage your First ID profile

b) Check Billing Status and your Package Info

c) Find out your Current Network Area Condition

d) View Troubleshooting Guide (Selfcare) to fix most common problems

e) Make Payment Online

f) Add OVO registration linked to FirstID 

g)And Many more...

## My FirstMedia Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/77/41/83/774183fc-3148-8553-9471-408d58ba4d52/7adc0dcf-f078-4df5-b3da-76b4f8b85f13_Mock_6.5.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/77/e6/36/77e636d8-60a5-9a05-b26c-476af6927c99/f714a43f-2715-45a0-be16-1ee14daa02c7_Mock_6.5__U00281_U0029.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/44/99/2c/44992c3d-3833-f0f8-e39e-c0567e6e4a7c/0f0ec789-b478-42b0-9f53-c0a75b184a0d_Mock_6.5.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/ef/31/79/ef3179e5-eb88-b3f9-3909-9cdb7c5e77e3/9651ac7c-3a9c-49c7-93f6-f414cbff235c_Mock_6.5__U00281_U0029.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/b4/31/18/b4311838-c2e6-a95a-c287-a175d12968f3/6e455e71-f743-4134-8e54-59ee29a44b2f_Mock_6.5__U00282_U0029.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/a4/48/60/a44860bc-c97e-ce47-1b0b-145a0dcde965/2c1c6c87-6e6a-480a-97c3-d91c34eb8ff9_Mock_6.5__U00285_U0029.png/1284x2778.png)

## My FirstMedia Rating Breakdown in Indonesia
- 5 stars: 96 (5%)
- 4 stars: 24 (1%)
- 3 stars: 38 (2%)
- 2 stars: 74 (4%)
- 1 stars: 1,845 (89%)

## My FirstMedia Reviews in Indonesia

### *---- "Jaringanya bengek"
Kalo ada bintang 0 gw kasih bintang 0 ! Sudah 1 bulan jaringanya putus putus dan lambat! Teknisi yang datang ga handal udah ganti router dan modem masih sama ga ada perubahan. Giliran mau nagih pembayaran udah kaya orang kebakaran jenggot takut ga bayar ! Kebayakan nawarin promosi ini itu padahal banyak yang harus di perbaiki ! Ga guna.
-- Tn. Mexico, 2024-12-29

### *---- "Payah"
Problem solvingnya lama. Payah.
-- mauulida, 2024-12-28

### *---- "Kolom Pembayaran yang buruk."
Ketika sudah bayar tagihan, tulisan tagihan masih muncul menyebabkan keraguan apakah sudah terbayarkan atau belum. Bisa membuat kesalahan yakni membayar 2x
-- Keput19, 2024-12-25

### *---- "Gajelas"
Applikasi dongo gabisa kepake crash mulu
-- power ranger biru, 2024-12-25

### *---- "Buggy"
busuk aplikasinya sering banget ngebug, baru juga buka app udah ngebug dan most of the time like 99% occasions kalo buka app nya pasti ngebug.
-- hrrprasetyo, 2024-12-25

### *---- "Terima kasih"
Terima kasih sudah menghancurkan natal dgn internet sampah yg ga jalan 2 hari, tahun baru saya ganti wifi baru kok
-- Friedeggplantmybeloved, 2024-12-24

### *---- "Gk jelas"
Muter2 terus…
-- Ryan9210, 2024-12-22

### *---- "FirstMedia Rajanya internet gangguan"
Menyediakan pake gangguan unlimited cukup bayar 1 bulan pemakaian 10 hari sisa nya gangguan jangan dah pikir 2 kali kalo mau pasang usul sih biznet gangguan jarang itu juga di info dan gangguan biasa dini hari jadi gak ngaruh, ..
-- Abah Amon, 2024-12-20

### *---- "Gak operator gak perusahannya jelek semua"
Marketing gak bisa dihubungi, cs d tlp juga bego goblok gak bisa nyambung, ini aplikasi juga goblok gak bantu apa apa tutup aja lah perusahaan lho
-- panyileukan, 2024-12-17

### *---- "broken"
this is the worse internet provider application and probably worst experience nothing is working at all
-- hiwasiavash, 2024-12-16

### *---- "Aplikasi kurang effort"
Dari UI UX dan fungsionalitas sangat buruk. Seperti tidak ada effort untuk buat aplikasinya. Kemudian utk service layanan juga sangat buruk internet sering mati mati.
-- Rtr0_ID, 2024-12-12

### *---- "Merasa tertipu"
Sialan, ditawarin paket upgrade ke 100mbps katanya cuma bayar dibulan pertama aja, bulan berikutnya bayar normal di 50mbps, tp nyatanya dibulan berikutnya tetep suruh bayar tambahan upgrade speedboost, ketipu marketing
-- Sak karepmuuu, 2024-12-12

### *---- "SAMPAH"
KALO ADA BINTANG 0 GUE AKAN KASIH BINTANG TSB KARNA BENER2 MENGECEWAKAN , INI MASUK BULAN KE 2 SETIAP ABIS BAYAR PASTI ERROR GA ADA JARINGAN .. NUNGGU TEKNISI KAYA NUNGGU ORANG PENTING SEAKAN AKAN GUE YG NGEMIS PADAHAL GUE BAYAR! COBA CHAT CS JAWABAN NYA SAMA AJA CUMA DISURUH TUNGGU TAPI GATAU TUNGGU SAMPE KAPAN . POKOK NYA INI TERAKHIR PAKE FIRSTMEDIA , SAMPAH!
-- BURUH!, 2024-12-09

### *---- "Apk sering trouble"
Sering trouble
-- jjkhjkvhhhdkkkl, 2024-12-07

### *---- "Aplikasi tidak berfungsi dengan baik."
1. Saat penyelesaian masalah ada keterangan TC Form yang tidak jelas apa maksudnya, jangan gunakan bahasa teknis yang tidak dimengerti pelanggan. (No user friendly) 2. Aplikasi sering loading saat baru di buka dan tidak menyelesaikan masalah. (Unstable application) 3. Sekarang tidak ada indikator internet di daerah pelanggan sedang bermasalah atau normal. (Downgrade feature) 4. saat isi feedback pun di tolak / terminated dengan alasan ada binary data padahal hanya tulisan saja dan tidak ada karakter. (Anti criticism) 5. 1 bulan bisa error 3-5x dengan >6-12 jam saat saat siang / sore yang dimana sangat butuh internet. (Bad product) Berpikir untuk ganti provider saja.
-- Rik_yulianto, 2024-12-07

### *---- "DISAPPOINTED"
FM baru mengetahui jaringan anda tidak bekerja setelah pelanggan melakukan telp ke CS dan Teknisi datang keesokan harinya.🥲 Bagaimana!?

CS Lead sangat tidak membantu menyelesaikan masalah saya, lebih banyak memancing dengan nada bicara yang meremehkan complain saya. Apakah ini memang kualitas dari First Media?

Kayanya memang uda di waktunya move on sih😢
-- Gini Amat Service nya, 2024-12-06

### *---- "Belum siap rilis app nya ya?"
Gambar member ga ke load, gambar reward member ga ke load dah berbulan bulan. Ini ga ada yg ngurus kah app nya? Sampe detail kayak gini ga dibenerin aneh banget. Kayak emang ga peduli gitu ama appnya.
-- Parhanos, 2024-12-05

### *---- "ga berguna"
aplikasi ga guna, banyak defect
-- rnavevarnn, 2024-12-02

### *---- "Aplikasi bapuk"
Ini baru pertama kali review di aplikasi wifi, dan baru pertama kalinya mengalami aplikasi wifi yang sampah banget. Udah coba buka berkali2 tapi tetep aja isinya kosong. Nagih pembayaran nomor 1, tapi perbaikan pelayan nomor 1 juga (dari belakang).
-- gbps96, 2024-12-02

### *---- "Apps tidak berfungsi"
Apps tidak berfungsi
-- rsudiono, 2024-12-01

[View all My FirstMedia reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## My FirstMedia Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Indonesia | Entertainment | #186 |

## My FirstMedia Discovered Keywords
- my firstmedia

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- [IndiHome TV](https://apptail.io/app/indihome-tv-gqek/indonesia)
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## My FirstMedia Available In
- [Indonesia](https://apptail.io/app/my-firstmedia-Xzdb/indonesia)
- [United States](https://apptail.io/app/my-firstmedia-Xzdb/united-states)
- [Japan](https://apptail.io/app/my-firstmedia-Xzdb/japan)
- [Singapore](https://apptail.io/app/my-firstmedia-Xzdb/singapore)
- [Australia](https://apptail.io/app/my-firstmedia-Xzdb/australia)
- [Germany](https://apptail.io/app/my-firstmedia-Xzdb/germany)
- [India](https://apptail.io/app/my-firstmedia-Xzdb/india)
- [South Korea](https://apptail.io/app/my-firstmedia-Xzdb/south-korea)
- [Switzerland](https://apptail.io/app/my-firstmedia-Xzdb/switzerland)
- [Chile](https://apptail.io/app/my-firstmedia-Xzdb/chile)
- [China](https://apptail.io/app/my-firstmedia-Xzdb/china)
- [Colombia](https://apptail.io/app/my-firstmedia-Xzdb/colombia)
- [Cyprus](https://apptail.io/app/my-firstmedia-Xzdb/cyprus)
- [Czechia](https://apptail.io/app/my-firstmedia-Xzdb/czechia)
- [Denmark](https://apptail.io/app/my-firstmedia-Xzdb/denmark)
- [Dominican Republic](https://apptail.io/app/my-firstmedia-Xzdb/dominican-republic)
- [Algeria](https://apptail.io/app/my-firstmedia-Xzdb/algeria)
- [Ecuador](https://apptail.io/app/my-firstmedia-Xzdb/ecuador)
- [Egypt](https://apptail.io/app/my-firstmedia-Xzdb/egypt)
- [Spain](https://apptail.io/app/my-firstmedia-Xzdb/spain)
- [Finland](https://apptail.io/app/my-firstmedia-Xzdb/finland)
- [France](https://apptail.io/app/my-firstmedia-Xzdb/france)
- [United Kingdom](https://apptail.io/app/my-firstmedia-Xzdb/united-kingdom)
- [Greece](https://apptail.io/app/my-firstmedia-Xzdb/greece)
- [Hong Kong SAR China](https://apptail.io/app/my-firstmedia-Xzdb/hong-kong)
- [Hungary](https://apptail.io/app/my-firstmedia-Xzdb/hungary)
- [Ireland](https://apptail.io/app/my-firstmedia-Xzdb/ireland)
- [Israel](https://apptail.io/app/my-firstmedia-Xzdb/israel)
- [Italy](https://apptail.io/app/my-firstmedia-Xzdb/italy)
- [Kuwait](https://apptail.io/app/my-firstmedia-Xzdb/kuwait)
- [Kazakhstan](https://apptail.io/app/my-firstmedia-Xzdb/kazakhstan)
- [Lebanon](https://apptail.io/app/my-firstmedia-Xzdb/lebanon)
- [Sri Lanka](https://apptail.io/app/my-firstmedia-Xzdb/sri-lanka)
- [Mexico](https://apptail.io/app/my-firstmedia-Xzdb/mexico)
- [Malaysia](https://apptail.io/app/my-firstmedia-Xzdb/malaysia)
- [Nigeria](https://apptail.io/app/my-firstmedia-Xzdb/nigeria)
- [Netherlands](https://apptail.io/app/my-firstmedia-Xzdb/netherlands)
- [Norway](https://apptail.io/app/my-firstmedia-Xzdb/norway)
- [New Zealand](https://apptail.io/app/my-firstmedia-Xzdb/new-zealand)
- [Peru](https://apptail.io/app/my-firstmedia-Xzdb/peru)
- [Philippines](https://apptail.io/app/my-firstmedia-Xzdb/philippines)
- [Pakistan](https://apptail.io/app/my-firstmedia-Xzdb/pakistan)
- [Poland](https://apptail.io/app/my-firstmedia-Xzdb/poland)
- [Romania](https://apptail.io/app/my-firstmedia-Xzdb/romania)
- [Russia](https://apptail.io/app/my-firstmedia-Xzdb/russia)
- [Saudi Arabia](https://apptail.io/app/my-firstmedia-Xzdb/saudi-arabia)
- [Sweden](https://apptail.io/app/my-firstmedia-Xzdb/sweden)
- [Slovakia](https://apptail.io/app/my-firstmedia-Xzdb/slovakia)
- [Thailand](https://apptail.io/app/my-firstmedia-Xzdb/thailand)
- [Türkiye](https://apptail.io/app/my-firstmedia-Xzdb/turkey)
- [Taiwan](https://apptail.io/app/my-firstmedia-Xzdb/taiwan)
- [Ukraine](https://apptail.io/app/my-firstmedia-Xzdb/ukraine)
- [Vietnam](https://apptail.io/app/my-firstmedia-Xzdb/vietnam)
- [United Arab Emirates](https://apptail.io/app/my-firstmedia-Xzdb/united-arab-emirates)
- [South Africa](https://apptail.io/app/my-firstmedia-Xzdb/south-africa)
- [Argentina](https://apptail.io/app/my-firstmedia-Xzdb/argentina)
- [Austria](https://apptail.io/app/my-firstmedia-Xzdb/austria)
- [Azerbaijan](https://apptail.io/app/my-firstmedia-Xzdb/azerbaijan)
- [Bulgaria](https://apptail.io/app/my-firstmedia-Xzdb/bulgaria)
- [Brazil](https://apptail.io/app/my-firstmedia-Xzdb/brazil)
- [Belarus](https://apptail.io/app/my-firstmedia-Xzdb/belarus)
- [Canada](https://apptail.io/app/my-firstmedia-Xzdb/canada)

---

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