Fair
Scanning bar code does not work and it’s unclear if you can use saved Rx to refill
4.59 out of 5
1,759 ratings in United States
Scanning bar code does not work and it’s unclear if you can use saved Rx to refill
I love my pharmacy but this app leaves a lot to be desired. It frequently reminds me of the wrong medications for refill, and I often have to follow up with a phone call to make sure they got requests submitted through the app.
App crashes every time I try to refill a prescription. This did not happen a few years ago when I refilled via the app. I had to use the website. Please fix this bug.
Can’t see meds previously ordered or what’s actually ready
Having trouble ordering meds and keeping the app open to do so
I can not find a place to choose whether to deliver, mail, or hold for pickup. The process is not intuitive. It should start with the patient’s name, go to selection of medication to refill, and then go to method of conveyance to the patient.
You can’t even see if a prescription is ready for pick up
Great concept and no frills, very lacking in actually submitting orders upon request. Even staff says it doesn’t work a lot of time. Needs to show history of medication, tracking that pharmacy received and prescription ready. All the basics.
We working fine but now the pharmacy is saying they are not getting my order
Terrible app
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