Welcome to the My Haven app, the companion app for your Haven holiday!
If you are staying with Haven, this app will enable contactless arrival to your holiday home. Watch out for the email you’ll receive just before your holiday inviting you to register your arrival. Telling us how you plan to get to the park will speed up your check-in on the day, enabling you to get on with enjoying your holiday!
You'll also be able to use this app to book a table at your favourite restaurants on park, or order delivery and click and collect to enjoy in your holiday home.
Watch out for app updates; we're working hard to bring new features to the app to help you get the most out of your Haven holiday.
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User Rating
4.81 out of 5
34,948 ratings
in United Kingdom
5 star
30,711
4 star
2,836
3 star
742
2 star
161
1 star
498
Ratings History
Reviews
Barfield clan
Signed into the ap won’t find anything other than my name said no bookings when I had and swimming etc wouldn’t load anything other I hadn’t booked a holiday so distressing unhappy before we arrive when we’ve been coming here years with parents and grandparents so annoyed
Devon Cliffs
Fab really lovely site. Caravan excellent 😎
Review
Great accommodation, very friendly and helpful staff. Swimming pool is fantastic and very clean.
Love that you have everything you need on the complex , very pleased .
Jane
Brilliant time spent here. Caravan upgrade was just the icing on the cake thanks so much.. we’ll deffo be back x
Booked for my parents
My parents are older and struggle with apps and technology,
Used Haven as it’s a good company and has a good reputation,
Personally I found the app easy to use,
All the details have been passed to my parents in which I have wrote down,
Only constructive feedback would be is to consider later life clients who still like things in black and white paper form.
No jargon, just what the amount is and what’s on etc
Think they would have struggled with the online stuff,
All in all it’s been a good booking experience.
App doesn’t work when trying to order food/drinks
The app only worked once the hole 7 days we were there for ordering food/drinks yet I saw multiple people having food brought to tables when in bars( spoke to a few people who were also having the same issue)
Mrs Crewe
First time stay on recommendation looking forward to it & hoping to have an excellent stay 😀😀
Holiday
I first went to Cleethorpes Haven Holiday Park before Covid hit and Myself and My kids loved it and this will be My 3rd in a row going back there the staff are absolutely amazing the caravans are really clean and the facilities are brilliant the kids enjoy doing the activities and using the pool the entertainment is amazing too we have made this our annual family holiday I have a child that has Autism and ADHD and other issues and he struggles so much but here he feels safe and enjoys being here which is a bonus
Sad stay
On Arrival I was given the wrong Caravan I had booked a 2 bedroom and was placed in a 3 bedroom it had not been cleaned and the beds had not been made
There was even a pad down the back of the bathroom radiator
Very disappointing