---
title: "My Impact - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "For charities, not-profits and government agencies that use Better Impact software to work better with their volunteers, donors, members or clients, the My Impact app is your mobile connection to them"
---

# My Impact — United States

![My Impact App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fe/59/bb/fe59bb95-1aba-b5f3-d6d3-f45c86abe6d9/AppIcon-1x_U007emarketing-0-11-0-0-85-220-0.png/434x0w.png)

**Developer:** [Better Impact](https://apptail.io/developer/better-impact-UYKc)
**Category:** Productivity
**Rating:** 2.5/5 (123 ratings)
**Price:** Free
**Bundle ID:** com.betterimpact.myImpact
**Store:** Apple App Store
**Country:** United States
**Version:** 1.0.39 (released 2025-05-22)
**Original Release:** 2019-04-04
**Languages:** English, French, Portuguese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1445454149)
**AppTail Page:** [https://apptail.io/app/my-impact-pyq/united-states](https://apptail.io/app/my-impact-pyq/united-states)

## My Impact Description
For charities, not-profits and government agencies that use Better Impact software to work better with their volunteers, donors, members or clients, the My Impact app is your mobile connection to them.
 
If you’re a volunteer, you can schedule yourself into shifts, check to see when you’re assigned and much more.
 
If you’re a donor, you can get updates on how your last donation investment has helped, view your previous donations, and get tax receipts.
 
If you’re a member, you can update your profile, keep up to date with member news and renew your membership.
 
If you’re a client, you can update your profile including important information for the organization helping you.

Please note that a MyImpact account is required in order to use this app.

## My Impact Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/ad/ca/d0/adcad0ea-47bc-90fe-b3a1-53eef67f7e30/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/5a/1e/73/5a1e7317-2a45-1001-659e-cfa33ade6c90/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/cd/a0/56/cda0569c-4461-de94-7b71-09a11ff5db53/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/60/e9/a0/60e9a0e8-d3dd-a5d8-8744-6dfe348f63a8/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/04/9d/f3/049df32f-b703-3e4e-306e-9f29867107ef/pr_source.png/1242x2688.png)

## My Impact Rating Breakdown in United States
- 5 stars: 28 (23%)
- 4 stars: 13 (11%)
- 3 stars: 13 (11%)
- 2 stars: 12 (10%)
- 1 stars: 57 (46%)

## My Impact Reviews in United States

### *---- "Ugh"
I HATE using this app, but it’s the only one used for volunteers at my local shelter. I’m constantly getting booted off the app right after logging in. It happens to everyone where I volunteer. The only thing that fixes it is restarting my phone (or ipad). That gets old fast. Please tell me why there have been no updates in 2 YEARS??
-- Assffghjjkl11111, 2025-01-01

### ***-- "Home Page Glitch"
I love My Impact on the web browser but unfortunately it is a bit glitchy on the phone app and the Home tab pops us as blank rather than showing the content.
-- BB 2224, 2024-12-17

### *---- "Crashes 50 percent of the time"
When it works, it works. But half the time it doesn’t.
-- Eatfruit10, 2024-11-02

### ***** "GREAT APP"
I love this app it made it easy to take my volunteer test to help at a shelter!
-- hfrdncfhdjfhfhjfjfhfnfmvjhf, 2024-10-03

### *---- "Unable to login"
I created an account several weeks ago before I left for vacation and now I cannot get in.  Our guest services person filled in my volunteer hours last week.  Now I try to enter for this week and am unable to do so.  I never get the email notice when filling out the form for forgotten usernames/passwords!  Terrible app!
-- Scramblee, 2024-07-22

### ***-- "Stuck on webste"
I can’t get into my app. From inside the app, I went to the site guide on myimpact.com, the browser. I am stuck on the website and cant get into the mobile app. Ive tried reloading the app. When I click on open it takes me back to this Site Guide website. How can I get into the mobile app to see my hours, opportunities?
-- KayKayak, 2024-06-20

### *---- "This App does not work"
I have an iPhone 12, this doesn’t work with my phone. It has a page that says hi- plus (my name!). But, this is the only function I can see. I am reasonably good with technology. This site is not working. Please fix for iPhone 12. Thank you
-- Cabell Kelly, 2024-03-26

### *---- "Doesn’t work. Horrible customer service."
After 4 1/2 days of trying to get this stupid app to work, it still won’t do what it is supposed to. All I can do it update my contact and change my profile picture. After discussing this with the organization that I want to volunteer with, they can’t figure out how to fix it either. I wouldn’t recommend using this app. If I could give it negative stars, I would.
-- pigloverfan9, 2024-01-17

### ***-- "iPhone pop calendar push"
Recently after the 3rd iPhone update in a month. The app will not use add to calendar. Called Apple, doing the usual reinstall as last measure.
-- dumbapeople, 2023-10-03

### ***-- "Issues with keeping my account open"
I have been using MyImpact for several years to sign up for volunteer shifts at a draft horse rescue (Gentle Giants). Mostly it has worked well and has used the Apple phone facial recognition features to populate the username and password, giving me quick access. However, it has completely shut me out of the app three times. The username and password will suddenly not work at all. If I request to change the username or password, it promises to send me an email with instructions to reconnect, but the email never arrives (multiple tries). Each time, the administrator in my organization has to go to the account herself and somehow set me up again. I don’t think this is how it is supposed to work. I might blame myself or the phone, but this only happens on this app and I have been very careful to make sure my entries are correct. If you can identify what I am doing wrong, please let me know so I can correct it. Or, please do something about the app! Thank you. Ermon Vandy
-- Ecvandy, 2023-09-07

### **--- "Clocking in and out"
The clocking in and out isn’t working on my phone.
-- zxc65, 2023-04-16

### *---- "Logo is messed up"
The square in the top left hand corner is slightly up. Unusable until this gets fixed
-- perfect logo lover, 2023-01-31

### *---- "Home page is always blank"
When I log in successfully, the home page says welcome along with my name, but it is entirely BLANK. There is no way to navigate to any page that allows signing up to volunteer.
-- zxcvbnmc, 2022-12-25

### ***-- "Overall does it job but calendar feature doesn’t work"
Overall works fine to search and sign-up.  However I’m having an ongoing issue where I ask it to add to my calendar but it doesn’t do anything.
-- Djllllll, 2022-12-15

### ***** "Convenient- I am able to merge accounts."
I am updating this review. The link provided by the devs worked to merge my profiles. It is so much easier now! Thanks devs!

I have been using this app for a few months since the organization I volunteer at switched to the Better Impact system. I like that I can start and stop the clock from my app, so I don’t have to deal with the temperamental tablet provided for us. Well, another organization I volunteer at has migrated over to Better Impact. I now have two accounts (and at some point maybe 3). I wish this was like the reddit app, where you can easily switch between multiple accounts. Instead, I have to log in and log out. This confuses my phone as far as autofill goes. That means for one account I have to type in my password every time. I use strong passwords, not memorable ones, so it’s a real pain. This system seems widely used, I can’t be the only one with multiple accounts. Other than that, it’s fine.
-- pitcherday, 2022-11-07

### *---- "Won’t load"
So unusable
-- junction23, 2022-01-04

### *---- "Terrible"
Freezes.
-- nancyvin, 2021-12-20

### ***-- "Need to fix calendar sync"
Generally this app does what it is intended to do and is useful for scheduling, even with more than one volunteer facility. However with a recent iOS update the app crashes when you try to add a scheduled event to your calendar. Please fix!  Also it is not obvious how you delete an event once you are signed up. I found it once but can’t find it again.
-- javajulie0, 2021-11-21

### *---- "Abandoned?"
No updates in a year. Plenty of bugs in iOS 15. Trying to add activity to calendar crashes app every time
-- ic73, 2021-11-13

### **--- "Bug in mobile app"
I tutor two adults. When I use the Hours feature, it correctly displays both students. However, when I chose one and log date and number of hours, it incorrectly stores the data to the non selected student. I then return to log hours on the second student and - here’s where it gets weirder - the student I previously chose is again active and the student I did not select is gone.
-- Kayak_Lady, 2021-10-10

[View all My Impact reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## My Impact Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Canada | Productivity | #92 |
| Top Free | Australia | Productivity | #175 |
| Top Free | United Kingdom | Productivity | #283 |
| Top Free | New Zealand | Productivity | #482 |
| Top Free | United States | Productivity | #484 |

## My Impact Discovered Keywords
- my impact
- myimpact portal
- impact passport
- inpact
- better impact
- myimpactpage
- my impact app
- volunteer mark

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## My Impact Available In
- [United States](https://apptail.io/app/my-impact-pyq/united-states)
- [Canada](https://apptail.io/app/my-impact-pyq/canada)
- [Australia](https://apptail.io/app/my-impact-pyq/australia)
- [United Kingdom](https://apptail.io/app/my-impact-pyq/united-kingdom)
- [Philippines](https://apptail.io/app/my-impact-pyq/philippines)
- [New Zealand](https://apptail.io/app/my-impact-pyq/new-zealand)
- [China](https://apptail.io/app/my-impact-pyq/china)
- [Taiwan](https://apptail.io/app/my-impact-pyq/taiwan)
- [Ireland](https://apptail.io/app/my-impact-pyq/ireland)
- [Switzerland](https://apptail.io/app/my-impact-pyq/switzerland)
- [Chile](https://apptail.io/app/my-impact-pyq/chile)
- [Colombia](https://apptail.io/app/my-impact-pyq/colombia)
- [Czechia](https://apptail.io/app/my-impact-pyq/czechia)
- [Germany](https://apptail.io/app/my-impact-pyq/germany)
- [Denmark](https://apptail.io/app/my-impact-pyq/denmark)
- [Dominican Republic](https://apptail.io/app/my-impact-pyq/dominican-republic)
- [Algeria](https://apptail.io/app/my-impact-pyq/algeria)
- [Ecuador](https://apptail.io/app/my-impact-pyq/ecuador)
- [Egypt](https://apptail.io/app/my-impact-pyq/egypt)
- [Spain](https://apptail.io/app/my-impact-pyq/spain)
- [Finland](https://apptail.io/app/my-impact-pyq/finland)
- [France](https://apptail.io/app/my-impact-pyq/france)
- [Greece](https://apptail.io/app/my-impact-pyq/greece)
- [Hong Kong SAR China](https://apptail.io/app/my-impact-pyq/hong-kong)
- [Hungary](https://apptail.io/app/my-impact-pyq/hungary)
- [Indonesia](https://apptail.io/app/my-impact-pyq/indonesia)
- [Israel](https://apptail.io/app/my-impact-pyq/israel)
- [India](https://apptail.io/app/my-impact-pyq/india)
- [Italy](https://apptail.io/app/my-impact-pyq/italy)
- [Japan](https://apptail.io/app/my-impact-pyq/japan)
- [South Korea](https://apptail.io/app/my-impact-pyq/south-korea)
- [Kuwait](https://apptail.io/app/my-impact-pyq/kuwait)
- [Kazakhstan](https://apptail.io/app/my-impact-pyq/kazakhstan)
- [Lebanon](https://apptail.io/app/my-impact-pyq/lebanon)
- [Lithuania](https://apptail.io/app/my-impact-pyq/lithuania)
- [Luxembourg](https://apptail.io/app/my-impact-pyq/luxembourg)
- [Latvia](https://apptail.io/app/my-impact-pyq/latvia)
- [Mexico](https://apptail.io/app/my-impact-pyq/mexico)
- [Malaysia](https://apptail.io/app/my-impact-pyq/malaysia)
- [Nigeria](https://apptail.io/app/my-impact-pyq/nigeria)
- [Netherlands](https://apptail.io/app/my-impact-pyq/netherlands)
- [Norway](https://apptail.io/app/my-impact-pyq/norway)
- [Nepal](https://apptail.io/app/my-impact-pyq/nepal)
- [Peru](https://apptail.io/app/my-impact-pyq/peru)
- [Pakistan](https://apptail.io/app/my-impact-pyq/pakistan)
- [Poland](https://apptail.io/app/my-impact-pyq/poland)
- [Portugal](https://apptail.io/app/my-impact-pyq/portugal)
- [Romania](https://apptail.io/app/my-impact-pyq/romania)
- [Russia](https://apptail.io/app/my-impact-pyq/russia)
- [Saudi Arabia](https://apptail.io/app/my-impact-pyq/saudi-arabia)
- [Sweden](https://apptail.io/app/my-impact-pyq/sweden)
- [Singapore](https://apptail.io/app/my-impact-pyq/singapore)
- [Thailand](https://apptail.io/app/my-impact-pyq/thailand)
- [Türkiye](https://apptail.io/app/my-impact-pyq/turkey)
- [Ukraine](https://apptail.io/app/my-impact-pyq/ukraine)
- [Uganda](https://apptail.io/app/my-impact-pyq/uganda)
- [Uzbekistan](https://apptail.io/app/my-impact-pyq/uzbekistan)
- [Vietnam](https://apptail.io/app/my-impact-pyq/vietnam)
- [United Arab Emirates](https://apptail.io/app/my-impact-pyq/united-arab-emirates)
- [South Africa](https://apptail.io/app/my-impact-pyq/south-africa)
- [Armenia](https://apptail.io/app/my-impact-pyq/armenia)
- [Angola](https://apptail.io/app/my-impact-pyq/angola)
- [Argentina](https://apptail.io/app/my-impact-pyq/argentina)
- [Austria](https://apptail.io/app/my-impact-pyq/austria)
- [Azerbaijan](https://apptail.io/app/my-impact-pyq/azerbaijan)
- [Belgium](https://apptail.io/app/my-impact-pyq/belgium)
- [Brazil](https://apptail.io/app/my-impact-pyq/brazil)
- [Belarus](https://apptail.io/app/my-impact-pyq/belarus)

---

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