---
title: "My ING - Reviews, Revenue and Downloads in Luxembourg | Apple App Store"
description: "With the ING Mobile banking application, you have your bank always at hand !  Taking all the features of your secure e-banking “My ING” account, this application allows you to easily perform all your "
---

# My ING — Luxembourg

![My ING App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/2a/ba/0d/2aba0d1c-231e-b87d-601f-17ebf7980621/AppIcon-1x_U007emarketing-0-9-0-85-220-0.png/434x0w.png)

**Developer:** [ING Luxembourg](https://apptail.io/developer/ing-luxembourg-Rljb) (Luxembourg)
**Category:** Finance
**Rating:** 2.6/5 (188 ratings)
**Price:** Free
**Bundle ID:** lu.ing.mBanking
**Store:** Apple App Store
**Country:** Luxembourg
**Version:** 5.2.0 (released 2024-10-31)
**Original Release:** 2012-01-13
**Languages:** English, Dutch, French, German

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/lu/app/app/id470511301)
**AppTail Page:** [https://apptail.io/app/my-ing-Nxmb/luxembourg](https://apptail.io/app/my-ing-Nxmb/luxembourg)

## My ING Description
With the ING Mobile banking application, you have your bank always at hand !

Taking all the features of your secure e-banking “My ING” account, this application allows you to easily perform all your banking transactions via your phone or tablet. The application is available in 2 languages: French and English.

Please do not hesitate to share your suggestions with us, so that we can continue to improve the app.

## My ING Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/a3/dd/10/a3dd1080-0d63-97f1-f4dd-9828da13c09f/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/1a/27/f3/1a27f3ba-f16c-d251-3ad9-8a270b3dd214/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/bb/b1/a2/bbb1a2d7-0e3d-5156-4bbb-5325b3870cc7/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/8c/5d/58/8c5d58c2-c054-dcfd-694e-19ecfff3ff71/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/97/84/36/9784366d-e7b2-89dc-e689-2cf7ad48fa9e/pr_source.png/1242x2688.png)

## My ING Rating Breakdown in Luxembourg
- 5 stars: 48 (26%)
- 4 stars: 18 (10%)
- 3 stars: 11 (6%)
- 2 stars: 23 (12%)
- 1 stars: 88 (47%)

## My ING Reviews in Luxembourg

### *---- "Too unstable for bank app"
Sometimes application loaded with buggy layout, sometimes transfers just stoped working :( without explanation. Feels like ING don’t really care
-- Qwerom, 2025-07-06

### *---- "Mauvaise gestion"
Cela fait des heures que j’essaye d’ouvrir mon application bancaire, mais elle reste bloqué sur l’écran d’accueil que ça soit sur mon téléphone comme sur ma tablette, ce n’est pas la première fois que ça se produit. Je vous recommande une autre banque.
-- Lepharma11, 2025-01-11

### *---- "Ing"
App ne s’ouvre pas correctement et en plus la seule banque au Luxembourg ou applepay et payconiq ne fonctionnent pas. Très déçu
-- 😡😡😡🫣, 2024-11-27

### *---- "pathetic"
No apple pay, payconiq, totally dependent on misarable Luxtrust that works every full moon. I&#039;m just lucky ING luxembourg didn&#039;t close my account for good!
-- vladdddddddddy, 2024-11-25

### ***-- "Payconiq manquant"
Quand est-ce que l&#039;option Payconiq sera reactivée?
-- Philbo28, 2024-11-22

### *---- "naja"
Im Prinzip gut, aber man muss die app 1-2 Mail im Monat neu runterladen, weil sie hängt und sich nicht mehr öffnen lässt…. das geht jetzt schon Jahre so, während alle anderen apps Luxemburgischer Bank sehr stabil laufen… inzwischen haben sie eine neue app rausgebracht, die nicht mehr abgestürzt ist. Nun wird diese neue app wieder vom markt genommen, und die alte stürzt noch immer ab. Ich glaube, ich muss die Bank wechseln .__
Jetzt gibt es noch was Neues, ich knn überhaupt nicht mehr in die app rein. Ich habe den Eindruck, dass diese Bank mich nicht mehr als Kunde will….
-- franbon, 2024-10-31

### *---- "Ronduit slecht"
Werkt 3/4 van de tijd niet naar behoren. 
Geen payconiq of andere. 
Service naar end users is ondermaats en niet mogelijk om ook maar 1 iemand te kunnen spreken. Maar wel 20k automatische berichten of de hele tijd documenten invullen met dezelfde vragen.
-- MRLF1982, 2024-10-29

### *---- "Buggy"
The most buggy banking app I have ever used :/
-- hungry_herbivore, 2024-10-24

### *---- "The worst bank app of the world"
The app crashes very often. The you have to close the app completely and try you luck again. This happen when you open the app and regularly when you want to valid a transfer. Furthermore, it is not even available in German
-- Steve :/|\:, 2024-10-16

### **--- "Application loin des standards en 2024."
Alors on doit réutiliser cette ancienne version parce que la nouvelle ne fonctionne plus. Du coup on perd la possibilité de payer avec Payconiq. C’est honteux de ne pas sortir une version à jour après avoir supprimé la nouvelle. Et vous auriez pu rajouter Apple Pay aussi… mais bon que demander d’une banque comme l’ING.
-- foxmasterz, 2024-07-07

### **--- "To basic"
This app is very very basic. A huge minus is that it doesn’t have any payconiq option, nowadays when everyone is using it. Please give your customers the possibility to use this functionality.
-- Jorelu2019, 2024-06-07

### *---- "Worst app of the AppStore"
Sad. Lame and miserable. This is how I describe this app. No attention to customer’s needs at all.
-- Rodrigo_lo77, 2024-06-07

### *---- "I’d give it 0 stars if I could"
As bad of a customer experience as I’ve ever seen with this app. On average, doesn’t even open 6/7 times out of 10. Crashes and I can’t access online banking unless I go via safari. Payconiq NEVER works. Still no Apple Pay. Have started researching the impact/effort of changing banks.
-- 0370673, 2024-06-06

### *---- "App incomplète et incompréhensible"
les fonctionnalités de l’application sont très limitées et l’utilisation n’est pas du tout facile. Je ne reçois aucun support de la part de la banque. ING laissé client dans la pluie.
-- alainnf45, 2024-05-27

### *---- "Il faut ce réveiller ING."
Pas de Payconic, pas d Apple pay? ING propose des services des années 2000. Honteux de ne pas proposer ces services en 2024.
-- TounyTwenty, 2024-05-02

### *---- "Less functionalities than the previous version !!!"
The new app is a regression from the previous app with less functionalities. You do not have the possibility anymore to pay with Payconiq and you do not have alternative function.
Not customer centric, not good :-(
-- Nanaud8, 2024-04-26

### *---- "An app without any features"
The app is so basic that it does not allow you to do any transaction other than a simple wire transfer.  Now I am unable even to do payconiq since the feature has been removed.
-- LuxWMN, 2024-03-05

### *---- "Immer eine Weitere Enttäuschung"
Nach 10 Monaten auf der neuen müssen wir jetzt zurück auf die alte app, das heist keine Payconic integration und momentan überhaupt kein Payconic. NOCH IMMER KEIN APPLE PAY!!!!!!!!!!!!!!!!!!!! 
0 Übersicht über konten und Ausgaben. Sehr verwinkelte Menüs. 
Werde die Bank wegen der Applikation wechseln.
-- Ratzefatzi, 2024-03-05

### **--- "De moins en moins"
L’App n’a jamais fonctionné comme il faut, donc retour vers l’ancienne version ce qui entraîne que payconiq est non plus disponible, pas de Apple pay, les Agences ferment une apres l’autre, pour avoir un compte commercial on m’a jeté tellement  de bâtons dans la roue que je suis allé chez la concurrence etc. Cette banque doit avoir des problèmes non négligeables ou alors ne pas avoir besoin de petites Clients
-- Smoky Patrice, 2024-03-04

### ***-- "App basique, ne fonctionne pas avec Apple Pay"
App basique avec moins d’options que dans d’autres banques Luxembourgeoises.
2024 toujours pas d’Apple Pay
-- Pierre-Ant., 2024-02-17

[View all My ING reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## My ING Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Belgium | Finance | #307 |
| Top Free | Netherlands | Finance | #402 |


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## My ING Available In
- [Luxembourg](https://apptail.io/app/my-ing-Nxmb/luxembourg)
- [France](https://apptail.io/app/my-ing-Nxmb/france)
- [Belgium](https://apptail.io/app/my-ing-Nxmb/belgium)
- [Germany](https://apptail.io/app/my-ing-Nxmb/germany)
- [Netherlands](https://apptail.io/app/my-ing-Nxmb/netherlands)
- [United States](https://apptail.io/app/my-ing-Nxmb/united-states)
- [Italy](https://apptail.io/app/my-ing-Nxmb/italy)
- [Russia](https://apptail.io/app/my-ing-Nxmb/russia)
- [Spain](https://apptail.io/app/my-ing-Nxmb/spain)
- [Poland](https://apptail.io/app/my-ing-Nxmb/poland)
- [Portugal](https://apptail.io/app/my-ing-Nxmb/portugal)
- [Finland](https://apptail.io/app/my-ing-Nxmb/finland)
- [Romania](https://apptail.io/app/my-ing-Nxmb/romania)
- [Türkiye](https://apptail.io/app/my-ing-Nxmb/turkey)
- [United Kingdom](https://apptail.io/app/my-ing-Nxmb/united-kingdom)
- [Denmark](https://apptail.io/app/my-ing-Nxmb/denmark)
- [Hungary](https://apptail.io/app/my-ing-Nxmb/hungary)
- [Ecuador](https://apptail.io/app/my-ing-Nxmb/ecuador)
- [Estonia](https://apptail.io/app/my-ing-Nxmb/estonia)
- [Egypt](https://apptail.io/app/my-ing-Nxmb/egypt)
- [Greece](https://apptail.io/app/my-ing-Nxmb/greece)
- [Hong Kong SAR China](https://apptail.io/app/my-ing-Nxmb/hong-kong)
- [Indonesia](https://apptail.io/app/my-ing-Nxmb/indonesia)
- [Israel](https://apptail.io/app/my-ing-Nxmb/israel)
- [India](https://apptail.io/app/my-ing-Nxmb/india)
- [Japan](https://apptail.io/app/my-ing-Nxmb/japan)
- [South Korea](https://apptail.io/app/my-ing-Nxmb/south-korea)
- [Kuwait](https://apptail.io/app/my-ing-Nxmb/kuwait)
- [Kazakhstan](https://apptail.io/app/my-ing-Nxmb/kazakhstan)
- [Lebanon](https://apptail.io/app/my-ing-Nxmb/lebanon)
- [Lithuania](https://apptail.io/app/my-ing-Nxmb/lithuania)
- [Mexico](https://apptail.io/app/my-ing-Nxmb/mexico)
- [Malaysia](https://apptail.io/app/my-ing-Nxmb/malaysia)
- [Nigeria](https://apptail.io/app/my-ing-Nxmb/nigeria)
- [Norway](https://apptail.io/app/my-ing-Nxmb/norway)
- [New Zealand](https://apptail.io/app/my-ing-Nxmb/new-zealand)
- [Peru](https://apptail.io/app/my-ing-Nxmb/peru)
- [Philippines](https://apptail.io/app/my-ing-Nxmb/philippines)
- [Pakistan](https://apptail.io/app/my-ing-Nxmb/pakistan)
- [Saudi Arabia](https://apptail.io/app/my-ing-Nxmb/saudi-arabia)
- [Sweden](https://apptail.io/app/my-ing-Nxmb/sweden)
- [Singapore](https://apptail.io/app/my-ing-Nxmb/singapore)
- [Slovenia](https://apptail.io/app/my-ing-Nxmb/slovenia)
- [Slovakia](https://apptail.io/app/my-ing-Nxmb/slovakia)
- [Thailand](https://apptail.io/app/my-ing-Nxmb/thailand)
- [Taiwan](https://apptail.io/app/my-ing-Nxmb/taiwan)
- [Ukraine](https://apptail.io/app/my-ing-Nxmb/ukraine)
- [Uzbekistan](https://apptail.io/app/my-ing-Nxmb/uzbekistan)
- [United Arab Emirates](https://apptail.io/app/my-ing-Nxmb/united-arab-emirates)
- [South Africa](https://apptail.io/app/my-ing-Nxmb/south-africa)
- [Armenia](https://apptail.io/app/my-ing-Nxmb/armenia)
- [Argentina](https://apptail.io/app/my-ing-Nxmb/argentina)
- [Austria](https://apptail.io/app/my-ing-Nxmb/austria)
- [Australia](https://apptail.io/app/my-ing-Nxmb/australia)
- [Bulgaria](https://apptail.io/app/my-ing-Nxmb/bulgaria)
- [Brazil](https://apptail.io/app/my-ing-Nxmb/brazil)
- [Belarus](https://apptail.io/app/my-ing-Nxmb/belarus)
- [Canada](https://apptail.io/app/my-ing-Nxmb/canada)
- [Switzerland](https://apptail.io/app/my-ing-Nxmb/switzerland)
- [Chile](https://apptail.io/app/my-ing-Nxmb/chile)
- [China](https://apptail.io/app/my-ing-Nxmb/china)
- [Colombia](https://apptail.io/app/my-ing-Nxmb/colombia)
- [Cyprus](https://apptail.io/app/my-ing-Nxmb/cyprus)
- [Czechia](https://apptail.io/app/my-ing-Nxmb/czechia)
- [Dominican Republic](https://apptail.io/app/my-ing-Nxmb/dominican-republic)
- [Algeria](https://apptail.io/app/my-ing-Nxmb/algeria)

---

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