---
title: "my nib NZ - Reviews, Revenue and Downloads in New Zealand | Apple App Store"
description: "my nib helps New Zealand nib customers get the most from their nib health cover by managing your health cover in the palm of your hands – when and where it suits you.     What can you do on my nib?   "
---

# my nib NZ — New Zealand

![my nib NZ App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/58/b8/de/58b8deb3-0dcd-3bc6-bc7b-9b18846a1ddf/AppIconProduction-0-0-1x_U007epad-0-0-0-1-0-0-85-220.png/400x400bb.png)

**Developer:** [nib newzealand](https://apptail.io/developer/nib-newzealand-iaPd) (New Zealand)
**Category:** Health Fitness
**Rating:** 1.8/5 (29 ratings)
**Price:** Free
**Bundle ID:** nz.co.nib.claim
**Store:** Apple App Store
**Country:** New Zealand
**Version:** 16.34.0 (released 2026-09-21)
**Original Release:** 2015-06-12

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/nz/app/app/id968982318)
**AppTail Page:** [https://apptail.io/app/my-nib-nz-paX/new-zealand](https://apptail.io/app/my-nib-nz-paX/new-zealand)

## my nib NZ Description
my nib helps New Zealand nib customers get the most from their nib health cover by managing your health cover in the palm of your hands – when and where it suits you. 
  
What can you do on my nib?  
Make a claim: Fill in the details and take a photo of your receipt to make your claim. 
Request a pre-approval: Know what you’re covered for and how much you can claim.   
Manage your cover: View your policy summary and check what your plan covers.   
Update your personal details: Update your name, contact details, payment method and frequency.   
Send us a message: Need to get in touch with us? Raise a query and we’ll get back to you as soon as we can.   
Find a provider: Search our directory to find a private healthcare provider in your area.  
Access nib Balance: Our new health tool helping you get a clearer picture of your health across five key pillars of wellbeing.
 
Please note: This app is for nib New Zealand customers only. 
  
More about nib 
At nib we believe that private health insurance should be easy to understand, easy to claim on and most of all good value. With over 60 years’ experience in providing private health insurance, we cover over one million people across New Zealand and Australia. For more information, see www.nib.co.nz.

## my nib NZ Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c0/83/64/c0836469-e79e-473c-344e-fa2a2b29b3d5/NZ_iPhone_13_Pro_Max_-_1.png/1290x2796.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/08/84/8b/08848b3a-dc75-f311-c50c-b727d219ff9f/NZ_iPhone_13_Pro_Max_-_3.png/1290x2796.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4e/48/7f/4e487f92-c2bb-bb5e-9f17-983272161696/NZ_iPhone_13_Pro_Max_-_4.png/1290x2796.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/0e/67/ca/0e67cac5-260b-e9f0-7888-309cdaf034b1/NZ_iPhone_13_Pro_Max_-_5.png/1290x2796.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/89/b6/43/89b64332-bc0c-6fc4-77c8-a1397e7a9c02/NZ_iPhone_13_Pro_Max_-_6.png/1290x2796.png)

## my nib NZ Rating Breakdown in New Zealand
- 5 stars: 5 (17%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 2 (7%)
- 1 stars: 22 (76%)

## my nib NZ Reviews in New Zealand

### *---- "Pointless"
The app is pointless as it just brings up the portal on the website for anything. The requests don’t work - I’ve submitted 6 times to change to credit card and it just says they’ll call me. I’ve also requested to remove a member off my policy and nothings showing under requests. There’s no email function. Shambles.
-- Thejockeyandhorse, 2024-12-11

### *---- "This App is a terrible"
The previous one worked reasonably well and at least retained basic information.  Unfortunately it leaves the impression it’s designed to discourage claims.  You need to fix this app it’s a bad look.
-- Tayas123, 2024-09-11

### *---- "Pointless app"
Everything opens a browser and you have to log in. Can’t use a password so you have to check email every time. Suits NIB I guess, they’ve become slow at everything
-- Jono is on the app store, 2024-08-25

### *---- "Critical function missing"
Not sure what is going on but this low budget web app seems to fail when it comes to making a claim online. Where was the UC team and testing on this?
-- Podster addict, 2024-08-12

### **--- "Mid when it works"
Not sure if the designer took UX into account when making it. Its giving low budget reskinned web app. Also it doesn’t work and doesn’t tell you it needs an update
-- kvmvl99, 2024-06-18

### *---- "Trash App!"
Constantly kicks me out, tells me the email I have registered to my account is not recognised, and is practically a skin for a web portal. I should've read the reviews here first, ffs
-- Annoyed1234kkd, 2024-06-14

### *---- "App crashed 3 x trying to lodge claim"
The business needs to focus more on customer experience and get a decent IT supplier. Super frustrated putting all info in three times. Also the app doesn’t retain simple information when you use the same suppliers. Could be much easier.
-- Poppy kok, 2024-06-05

### *---- "Made everything harder"
They just updated it to make it harder to make claims, that’s it. I’d not be surprised if people just gives up and don’t claim at all as the app is more glitchy and you have to load all your details every single time. Someone more cynical might think they did it on purpose to discourage people claims.
-- FRam1986, 2024-05-09

### *---- "Keeps logging me out"
So much harder to submit a claim now and every time I reopen the app I have to log in again. Used to be able to save bank account details for claims, but that’s now gone away. The app was so much easier to use before the redesign!
-- smctainsh, 2024-04-14

### *---- "Used to work"
The app used to be passable and worked, but now it’s been updated and it’s so much harder to use, it doesn’t save your bank details anymore so you have to MANUALLY input them EVERY time which leaves room for user/input error, and is so inefficient. It takes you to a different browser out of the app. 
It’s so frustrating and not user friendly at all. The app now has so many more steps than it used to. Why change it to make it worse??
-- Jaynesaccount, 2024-03-05

[View all my nib NZ reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## my nib NZ Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | New Zealand | Health Fitness | #160 |

## my nib NZ Discovered Keywords
- nib
- nib health insurance

## Apps Similar to my nib NZ
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## my nib NZ Available In
- [New Zealand](https://apptail.io/app/my-nib-nz-paX/new-zealand)
- [Australia](https://apptail.io/app/my-nib-nz-paX/australia)
- [Austria](https://apptail.io/app/my-nib-nz-paX/austria)
- [Azerbaijan](https://apptail.io/app/my-nib-nz-paX/azerbaijan)
- [Belarus](https://apptail.io/app/my-nib-nz-paX/belarus)
- [Canada](https://apptail.io/app/my-nib-nz-paX/canada)
- [Switzerland](https://apptail.io/app/my-nib-nz-paX/switzerland)
- [Chile](https://apptail.io/app/my-nib-nz-paX/chile)
- [China](https://apptail.io/app/my-nib-nz-paX/china)
- [Colombia](https://apptail.io/app/my-nib-nz-paX/colombia)
- [Czechia](https://apptail.io/app/my-nib-nz-paX/czechia)
- [Germany](https://apptail.io/app/my-nib-nz-paX/germany)
- [Denmark](https://apptail.io/app/my-nib-nz-paX/denmark)
- [Algeria](https://apptail.io/app/my-nib-nz-paX/algeria)
- [Ecuador](https://apptail.io/app/my-nib-nz-paX/ecuador)
- [Egypt](https://apptail.io/app/my-nib-nz-paX/egypt)
- [Spain](https://apptail.io/app/my-nib-nz-paX/spain)
- [Finland](https://apptail.io/app/my-nib-nz-paX/finland)
- [France](https://apptail.io/app/my-nib-nz-paX/france)
- [United Kingdom](https://apptail.io/app/my-nib-nz-paX/united-kingdom)
- [Ghana](https://apptail.io/app/my-nib-nz-paX/ghana)
- [Greece](https://apptail.io/app/my-nib-nz-paX/greece)
- [Hong Kong SAR China](https://apptail.io/app/my-nib-nz-paX/hong-kong)
- [Hungary](https://apptail.io/app/my-nib-nz-paX/hungary)
- [Indonesia](https://apptail.io/app/my-nib-nz-paX/indonesia)
- [Ireland](https://apptail.io/app/my-nib-nz-paX/ireland)
- [Israel](https://apptail.io/app/my-nib-nz-paX/israel)
- [India](https://apptail.io/app/my-nib-nz-paX/india)
- [Iceland](https://apptail.io/app/my-nib-nz-paX/iceland)
- [Japan](https://apptail.io/app/my-nib-nz-paX/japan)
- [South Korea](https://apptail.io/app/my-nib-nz-paX/south-korea)
- [Kuwait](https://apptail.io/app/my-nib-nz-paX/kuwait)
- [Kazakhstan](https://apptail.io/app/my-nib-nz-paX/kazakhstan)
- [Lebanon](https://apptail.io/app/my-nib-nz-paX/lebanon)
- [Sri Lanka](https://apptail.io/app/my-nib-nz-paX/sri-lanka)
- [Mexico](https://apptail.io/app/my-nib-nz-paX/mexico)
- [Malaysia](https://apptail.io/app/my-nib-nz-paX/malaysia)
- [Nigeria](https://apptail.io/app/my-nib-nz-paX/nigeria)
- [Netherlands](https://apptail.io/app/my-nib-nz-paX/netherlands)
- [Norway](https://apptail.io/app/my-nib-nz-paX/norway)
- [Nepal](https://apptail.io/app/my-nib-nz-paX/nepal)
- [Peru](https://apptail.io/app/my-nib-nz-paX/peru)
- [Philippines](https://apptail.io/app/my-nib-nz-paX/philippines)
- [Pakistan](https://apptail.io/app/my-nib-nz-paX/pakistan)
- [Poland](https://apptail.io/app/my-nib-nz-paX/poland)
- [Portugal](https://apptail.io/app/my-nib-nz-paX/portugal)
- [Romania](https://apptail.io/app/my-nib-nz-paX/romania)
- [Russia](https://apptail.io/app/my-nib-nz-paX/russia)
- [Saudi Arabia](https://apptail.io/app/my-nib-nz-paX/saudi-arabia)
- [Sweden](https://apptail.io/app/my-nib-nz-paX/sweden)
- [Singapore](https://apptail.io/app/my-nib-nz-paX/singapore)
- [Slovenia](https://apptail.io/app/my-nib-nz-paX/slovenia)
- [Thailand](https://apptail.io/app/my-nib-nz-paX/thailand)
- [Türkiye](https://apptail.io/app/my-nib-nz-paX/turkey)
- [Taiwan](https://apptail.io/app/my-nib-nz-paX/taiwan)
- [Ukraine](https://apptail.io/app/my-nib-nz-paX/ukraine)
- [United States](https://apptail.io/app/my-nib-nz-paX/united-states)
- [Vietnam](https://apptail.io/app/my-nib-nz-paX/vietnam)
- [United Arab Emirates](https://apptail.io/app/my-nib-nz-paX/united-arab-emirates)
- [South Africa](https://apptail.io/app/my-nib-nz-paX/south-africa)
- [Argentina](https://apptail.io/app/my-nib-nz-paX/argentina)

---

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