My O2 - UK Offers, Data, Bills - Reviews, Revenue and Downloads - Apple App Store

Description

Manage your account from your phone, with My O2. You’ll be able to add data Bolt Ons, see your recent charges and check your allowances, whenever you want. And you can sign in quickly and securely with your fingerprint.

If you’re on Pay Monthly, you’ll be able to:
- See how much data you’ve got left
- Check your tariff and allowances
- Add a Bolt On if you’re running low on data
- View your bill and see who you’ve been calling and texting
- Pay your bill quickly and securely
- Check your upgrade options
- Change your tariff
- Get perks, offers and more

If you’re on Pay As You Go, you’ll be able to:
- See your balance and allowances
- Add a Bolt On if you’re running low on data, minutes or texts
- Top up using our automated call service
- See your calling plan prices
- Get help with your device, bill and more
- Find a free O2 Wifi hotspot

If you’re on Pay Monthly, you’ll have been given your username and password when you joined us. If you’ve forgotten them, just go to the My O2 sign in page and click ‘Help me sign in’.

If you’re on Pay As You Go, go to o2.co.uk/register to sign up to My O2. If you’ve forgotten your login details, go to the My O2 sign in page and click Register now.

Once you’ve signed in on your phone or tablet, you’ll be able to set up a pin. Or on certain devices, you’ll be able to sign in using your fingerprint. So it’s quick and easy to get onto the app.

Bear in mind that the My O2 app isn’t available for O2 Business customers. And if you use the app outside of our Europe Zone, data roaming charges might apply.

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Screenshots

User Rating

4.48 out of 5

474,369 ratings in United Kingdom

5 star

358,446

4 star

55,564

3 star

21,148

2 star

7,864

1 star

31,347

Ratings History

Reviews

App

Poor as you can do everything except cancel

Bunch of crooks

Tell me my rate is £10 a month then bill me £16

Big no no

Always glitchy, not easy to navigate and poor UX when trying to pay multiple bills. Keeps accounts separate with no way to link. Out dated

Mr Martin Downes

Keep putting price up whilst under contract

Poor customer service

Extortionate changes endlessly rising and terrible service

Disappointed

Since the link with Virgin my three mobile numbers are no longer linked and visible on my O2 App. I have great difficulty logging into an App I have used almost since Smart Phones became a thing. Currently on hold to O2 Customer Services Unhappy

Dreadful service

Had reported fraud and nobody in 02 wants to help very disappointing I have put a complaint in but still no call what a dreadful company will be putting this on trust pilot

Maria Fraser

Customer service is shocking. I’m trying to cancel my account from overseas and non of your phon numbers work and the virtual assistant is worthless to me

Where’s the bit where I pay my bill?

As Carlos Fandango as this app is supposed to be, all I want to do is pay the bil but, all I can see is all the tat I am not even REMOTELY interested in buying. I just want to pay the bill and poke off!!! This is not intuitive at all.

Can’t contact anyone for issues

Poor

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Utilities	18
Top Free	United Kingdom	203

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