--- title: "My O2 - UK Offers, Data, Bills - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "Manage your account from your phone, with My O2. You’ll be able to add data Bolt Ons, see your recent charges and check your allowances, whenever you want. And you can sign in quickly and securely. I" --- # My O2 - UK Offers, Data, Bills — United Kingdom > Monthly Plans & Pay As You Go ![My O2 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/80/06/99/80069963-2660-d88b-f732-d5b3c8a95bf5/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png) **Developer:** [Telefonica UK](https://apptail.io/developer/telefonica-uk-Oc) (United Kingdom) **Category:** Utilities **Rating:** 4.5/5 (508,605 ratings) **Price:** Free **Bundle ID:** uk.co.o2.myo2 **Store:** Apple App Store **Country:** United Kingdom **Version:** 26.4.1 (released 2026-09-10) **Original Release:** 2009-09-15 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id325533754) **AppTail Page:** [https://apptail.io/app/my-o2-uk-offers-data-bills-Xl/united-kingdom](https://apptail.io/app/my-o2-uk-offers-data-bills-Xl/united-kingdom) ## My O2 Description Manage your account from your phone, with My O2. You’ll be able to add data Bolt Ons, see your recent charges and check your allowances, whenever you want. And you can sign in quickly and securely. If you’re on Pay Monthly, you’ll be able to: - See how much data you’ve got left - Check your tariff and allowances - Add a Bolt On if you’re running low on data - View your bill - Pay your bill quickly and securely - Check your upgrade options - Change your tariff - Get perks, offers and more If you’re on Pay As You Go, you’ll be able to: - See your balance and allowances - Add a Bolt On if you’re running low on data, minutes or texts - Top up using our automated call service - See your calling plan prices - Get help with your device, bill and more If you’re on Pay Monthly, you’ll have been given your username and password when you joined us. If you’ve forgotten them, just go to the My O2 sign in page and click ‘Help me sign in’. If you’re on Pay As You Go, go to o2.co.uk/register to sign up to My O2. If you’ve forgotten your login details, go to the My O2 sign in page and click Register now. Once you’ve signed in on your phone or tablet, you’ll be able to set up a pin. Or on certain devices, you’ll be able to sign in using your Biometric. So it’s quick and easy to get onto the app. Bear in mind that the My O2 app isn’t available for O2 Business customers. And if you use the app outside of our Europe Zone, data roaming charges might apply. ## My O2 Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/dd/dd/64/dddd64fd-48bd-e269-9e37-31c91196ae85/1242_x_2688-01.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/64/e3/41/64e341ec-cb5f-8d78-d5e7-2e394c90b8e6/1242_x_2688-02.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9a/a7/00/9aa70002-9241-fcdb-e7e6-e7bcda3a5cfb/1242_x_2688-03.jpg/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a3/07/d3/a307d3eb-f7ea-fb79-f53d-0c3c19648748/1242_x_2688-04.jpg/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e1/b6/94/e1b69496-cf12-32b6-195d-212b4535226e/1242_x_2688-05.jpg/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/dd/9c/ec/dd9cec9f-48bf-059d-867d-3fd965a8dbba/1242_x_2688-06.jpg/1242x2688.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/55/d4/35/55d435e1-a7e0-2ed5-9334-6b37ced751df/1242_x_2688-07.jpg/1242x2688.png) ## My O2 Rating Breakdown in United Kingdom - 5 stars: 382,569 (75%) - 4 stars: 58,020 (11%) - 3 stars: 22,422 (4%) - 2 stars: 8,682 (2%) - 1 stars: 36,912 (7%) ## My O2 Reviews in United Kingdom ### *---- "Useless app" Constantly having to put in email and password. Today I can’t even login the page won’t open or it says error this website isn’t secure . O2 has become an absolute joke, my contract ends soon so will be looking elsewhere for another provider. by your lack of interest in your customers people are leaving in droves. Your updates are nothing but useless, how you rate yourself 4.5* is beyond me it should be 0 Listen to your CUSTOMERS. -- woo,woo, 2026-09-13 ### *---- "Chat" Kicks you out of chat as soon as you open a different app, forces to use the app. doesn’t even send notifications -- Matt Ledger, 2026-09-13 ### *---- "Terrible interface" What has happened to this app? Why is it so difficult to make your monthly payment? Used to be so easy to pay your bill with a credit card or Apple Pay but now I have to go through all these screens and get an email verification. To pay a bill? Deserves 0 stars. O2 is great, but this app is shocking. Why try fix something that works? -- -Sajid110-, 2026-09-13 ### *---- "Shocking app" This app is awful constantly kicks you out then when you need to get in to do anything on your account you have a 2 hour call to customer services who have no clue. Stressful and amateurish from a premium charging company. -- Pockets77, 2026-09-13 ### *---- "Sign in process." What is going on with the multi stage signing in process for this app? 1) I start with face ID 2) Input a pin number 3) Type in a password 4) Click a link in an email and I’m finally in 4 steps to log in…is this really necessary? -- RB_610, 2026-09-13 ### **--- "Paying for poor signal." In my town and a few towns over, 95% of the time, it is either no service, or stuck on Edge. 4% of the time, it rarely goes into 4G and 5G with one or two bars. Even with one, nothing wants to load. And the 1% is when it’s actually in the 3 to 4 bars. I pay Monthly for rubbish mobile connection, O2, reduce your prices if you aren’t going to bother improving areas or actually do something about it. A few years ago it used to be way better than this, but now there’s dead zones everywhere. -- Meowcall, 2026-09-12 ### **--- "Worse since Virgin" Since o2 partnered with virgin, the app is useless - everything you want to see opens up a mini web browser which requires another set of authentication, even know you are logged in to the app. It’s actually more convenient to just go direct to the website than use the app. -- Lx-123, 2026-09-11 ### ***-- "The app can’t be used" I really don’t understand how such an important O2 app can work this badly. If you want to make any changes, don’t bother yourself, better to call or go to the branch, or you'll run into issues logging in and getting a “403 nForbidden” error. Or is there an issue with my phone? -- Solovjovs, 2026-09-10 ### *---- "Pretty much useless" I can’t view or amend any of my account details. Specifically I have had an email to say I’ve used my spend cap. I’m unable to view what on or how nor can I amend my spend cap because none of the pages load properly, this after I’ve verified my email 7 times throughout the day, every time I’ve tried to view the relevant data in the app. Absolutely useless and very frustrating. -- Dottie43864, 2026-09-09 ### ***-- "Me" 02 made a mistake taking on a partnership with virgin who has very negative reviews and as a result of 02 joining virgin customers jumping ship including me,i decided to move not only that but also for inflation charges every april.i joined tesco where that wont happen anymore coz they freeze it for the duration of your contract,unlike 02 and other big companies who use that loophole to let their customers down.another reason is when i try to log in with my face id i get propmpted to sign manually with virgin media credentials which i don’t have and don’t need and virgin makes it difficult for me to sign into my own account,not only that they keep bombarding me to join their tv or broadband etc.so i had to get away from this partnership asap. -- Amfc5, 2026-09-09 ### *---- "Bad app" The worst network in the UK; the app glitches because there’s no signal, and customer service blames me for their poor network. It’s time for a change. -- Posh na guy, 2026-09-07 ### **--- "Worst telecome app I have used" Its the worst telecome app I have used, switched to O2 because of good coverage, however the customer experience is beyond words. Not at all user friendly, asks you to log in million times and doesn’t even let you choose a plan/ update payment information on the app. Same goes to their website as well -- AJK_26, 2026-09-07 ### **--- "can’t make payment through app" can’t make payment through app anymore instead they make you open up a browser page in the app to then have the browser page not work 80% of the time -- Sabo1007, 2026-09-06 ### *---- "Another useless update" Another update and yet you still have not fixed the payment gateway issue. DO BETTER! There are many of your customers who rely on being able to pay using a digital method and as a disabled customer I desperately need this to be fixed. It is causing me physical pain and so much stress when all I want to do is pay the bills on time. I have no other method available. Just fix the problem. Please -- Mitch Hirsty, 2026-09-05 ### *---- "Useless new app" I received a message to say I’ve breached my spend cap but absolutely no details on the new app on data useage from the previous month. No details on what the hidden charges are. Tried the useless bot. Also mobile coverage has become unusable locally( London commuter belt) -- Milly9, 2026-09-05 ### *---- "Terrible" Having to load the virgin website to make a payment is awful. The website never loads! -- NikSKDMR91, 2026-09-04 ### *---- "Gone Downhill" The ’app’ goes on Virginmedia webpages for most basic things and then gets you nowhere. -- Allbola, 2026-09-04 ### *---- "Terrible" Terrible app ever since virgin joined, won’t let me make payments or log into the virgin media o2 website and now I’ve been restricted and won’t let me pay my bill terrible decision -- Nath foden, 2026-09-03 ### *---- "Waste of time" Pointless as everything you need to do it opens on a browser so it’s just making everything take longer and O2 in general sucks anyway -- No new ones exist, 2026-09-03 ### *---- "Unusable" So many broken links, could upgrade or manage my account extras. They push you use the app but it doesn’t work. You try to speak to someone and a mindless bot tells you to use the app. Managed to speak to a human once but I’m guessing O2 don’t care about their customers. -- Mikehwkeye, 2026-09-01 [View all My O2 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## My O2 Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | United Kingdom | Utilities | #25 | ## My O2 Discovered Keywords - my ee app - my o2 - uk offers - data - bills - my o2 business - my o2 uk offers data bills - my o2 app - o2 business - o2 uk ## Apps Similar to My O2 - [EDF UK](https://apptail.io/app/edf-uk-EU/united-kingdom) - [OVO Energy](https://apptail.io/app/ovo-energy-hsd/united-kingdom) - [My Virgin Media Account](https://apptail.io/app/my-virgin-media-account-pzd/united-kingdom) - [My Sky](https://apptail.io/app/my-sky-Taf/united-kingdom) - [iD Mobile - Mobile done right!](https://apptail.io/app/id-mobile-mobile-done-right-fGg/united-kingdom) - [My BT](https://apptail.io/app/my-bt-jGg/united-kingdom) - [Virgin Media Connect](https://apptail.io/app/virgin-media-connect-NTg/united-kingdom) - [Octopus Energy](https://apptail.io/app/octopus-energy-xQi/united-kingdom) - [E.ON NEXT](https://apptail.io/app/eon-next-VSz/united-kingdom) - [British Gas](https://apptail.io/app/british-gas-yorl/united-kingdom) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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