---
title: "My Observer® Mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The Observer® Communicating Wall Control orchestrates the operation of the entire Observer Communicating HVAC system, providing you with the optimum mix of comfort and efficiency. Whether you have jus"
---

# My Observer® Mobile — United States

![My Observer® Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple62/v4/10/0e/58/100e58eb-b057-c7ef-679b-d3bc085274cc/mzl.svekexrq.png/434x0w.png)

**Developer:** [International Comfort Products](https://apptail.io/developer/international-comfort-products-nRfb)
**Category:** Lifestyle
**Rating:** 1.5/5 (77 ratings)
**Price:** Free
**Bundle ID:** com.icpusa.myobserver
**Store:** Apple App Store
**Country:** United States
**Version:** 1.6.1 (released 2017-02-07)
**Original Release:** 2015-01-29
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id958681062)
**AppTail Page:** [https://apptail.io/app/my-observer-mobile-jvlb/united-states](https://apptail.io/app/my-observer-mobile-jvlb/united-states)

## My Observer® Mobile Description
The Observer® Communicating Wall Control orchestrates the operation of the entire Observer Communicating HVAC system, providing you with the optimum mix of comfort and efficiency. Whether you have just the wall control, or the entire Observer system, this mobile app will allow you to manage your Wi-Fi® capable Observer wall control from anywhere that has Internet service.

Manage your Observer® comfort system remotely with the My Observer Mobile App.

## My Observer® Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/48/79/f0/4879f0d4-9775-d8f7-f406-10cba33795ff/mzl.xkeuqqgo.png/960x640.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/3c/ac/43/3cac439d-fcaa-1d4b-2bda-fed2b4ec85e4/mzl.wxpeealj.png/960x640.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple111/v4/90/4a/9e/904a9e64-9472-b336-b5b2-b5ccda2b934e/mzl.fozlotbs.png/960x640.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple111/v4/01/07/15/01071512-b234-1980-d845-a22f8b4e0cd3/mzl.xilsxkbr.png/960x640.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/4e/b6/9e/4eb69ea4-8f4e-6b4d-3d41-5abbafe8249a/mzl.rahdfabz.png/960x640.png)

## My Observer® Mobile Rating Breakdown in United States
- 5 stars: 4 (5%)
- 4 stars: 4 (5%)
- 3 stars: 3 (4%)
- 2 stars: 7 (9%)
- 1 stars: 59 (77%)

## My Observer® Mobile Reviews in United States

### *---- "Terrible and obviously they don't care"
This app is terrible. It hasn't been updated in seven years. Obviously the company doesn't care because they know it's the only option. This makes my "smart thermostat" so stupid.
-- drrisner, 2025-01-22

### *---- "Terrible User Experience"
Terrible design, terrible features, terrible UX. Clearly created by non-professional designers. Should be thrown out and start over. Is also unstable. I am angry that my HVAC contractor installed this and stuck me with this.
-- Amasaback, 2024-07-17

### *---- "Worst app and customer support ever"
No support when I call. They tell me to call my Internet Provider who in turn tells me to call Heil’s My Observer’s Customer support. Worst experience with the AC and the app and thermostat. Fed up! Do NOT use this system!!!
Be forewarned and save yourself a lot of time and stress!
-- Choice Hotels, 2024-06-12

### *---- "No longer works"
It didn’t do a whole lot when it did work, but I can’t change the temp anymore. Looks like the app has been abandoned by the developer.
-- amairead, 2023-05-22

### *---- "Tyrolean"
Worst thermostat ever
-- sick of howie, 2023-03-23

### *---- "HVAC App"
2002 called and wants their app back.   No Vacation mode, very dumb down app.   Would change if I could, system will not support other 713843
-- 713843, 2022-09-28

### **--- "Not a good app but works"
I don’t write a ton of reviews but figured I would for this app. It works to control the thermostat. That’s about it. Apparently the variable speed furnaces won’t work with other smart thermostats or I would replace it. It is very simplistic and hard to use. They could drastically improve their ratings (if they care) if they just had someone write a new app that sort of looked nice and was easy to use.  If you use any other smart thermostat apps (ie Nest) you will be disappointed.
-- Jmanderson10, 2022-09-19

### ****- "Working just fine"
I’ve had it for several years.  No real problems.  Takes a bit to communicate but I figure that is a built in delay.  I’m happy with it.
-- Does anyone have this, 2022-07-11

### **--- "New Unit"
Had to have my Observer wall unit replaced.  Deleted the old unit off my account and added the new one and reconnected the app.  Could control original unit from app.  Now changes on the app do not change the wall unit and the app just resets back to the wall unit settings every time.  Very disappointing given todays technology.
-- RTM100, 2022-01-16

### *---- "Not working at all!"
My app shows that it's connected and my wall thermostat shows it's connected but my app has not refreshed or updated since July. According to the app at 6:46 PM outside and 85°. Something is wrong and I don't know how to fix it. I can no longer use the app to control the thermostat at all. I looked at the website and it wasn't very helpful it seems pretty outdated actually.
-- Chookchooks, 2021-11-05

[View all My Observer® Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## My Observer® Mobile Discovered Keywords
- my observer® mobile
- observer

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## My Observer® Mobile Available In
- [United States](https://apptail.io/app/my-observer-mobile-jvlb/united-states)
- [Canada](https://apptail.io/app/my-observer-mobile-jvlb/canada)
- [Argentina](https://apptail.io/app/my-observer-mobile-jvlb/argentina)
- [Austria](https://apptail.io/app/my-observer-mobile-jvlb/austria)
- [Brazil](https://apptail.io/app/my-observer-mobile-jvlb/brazil)
- [Belarus](https://apptail.io/app/my-observer-mobile-jvlb/belarus)
- [Chile](https://apptail.io/app/my-observer-mobile-jvlb/chile)
- [China](https://apptail.io/app/my-observer-mobile-jvlb/china)
- [Colombia](https://apptail.io/app/my-observer-mobile-jvlb/colombia)
- [Dominican Republic](https://apptail.io/app/my-observer-mobile-jvlb/dominican-republic)
- [Ecuador](https://apptail.io/app/my-observer-mobile-jvlb/ecuador)
- [Estonia](https://apptail.io/app/my-observer-mobile-jvlb/estonia)
- [Egypt](https://apptail.io/app/my-observer-mobile-jvlb/egypt)
- [Finland](https://apptail.io/app/my-observer-mobile-jvlb/finland)
- [France](https://apptail.io/app/my-observer-mobile-jvlb/france)
- [United Kingdom](https://apptail.io/app/my-observer-mobile-jvlb/united-kingdom)
- [Greece](https://apptail.io/app/my-observer-mobile-jvlb/greece)
- [Hong Kong SAR China](https://apptail.io/app/my-observer-mobile-jvlb/hong-kong)
- [Indonesia](https://apptail.io/app/my-observer-mobile-jvlb/indonesia)
- [Ireland](https://apptail.io/app/my-observer-mobile-jvlb/ireland)
- [Israel](https://apptail.io/app/my-observer-mobile-jvlb/israel)
- [Italy](https://apptail.io/app/my-observer-mobile-jvlb/italy)
- [Japan](https://apptail.io/app/my-observer-mobile-jvlb/japan)
- [South Korea](https://apptail.io/app/my-observer-mobile-jvlb/south-korea)
- [Cayman Islands](https://apptail.io/app/my-observer-mobile-jvlb/cayman-islands)
- [Kazakhstan](https://apptail.io/app/my-observer-mobile-jvlb/kazakhstan)
- [Mexico](https://apptail.io/app/my-observer-mobile-jvlb/mexico)
- [Malaysia](https://apptail.io/app/my-observer-mobile-jvlb/malaysia)
- [Norway](https://apptail.io/app/my-observer-mobile-jvlb/norway)
- [Nepal](https://apptail.io/app/my-observer-mobile-jvlb/nepal)
- [Peru](https://apptail.io/app/my-observer-mobile-jvlb/peru)
- [Philippines](https://apptail.io/app/my-observer-mobile-jvlb/philippines)
- [Pakistan](https://apptail.io/app/my-observer-mobile-jvlb/pakistan)
- [Romania](https://apptail.io/app/my-observer-mobile-jvlb/romania)
- [Russia](https://apptail.io/app/my-observer-mobile-jvlb/russia)
- [Saudi Arabia](https://apptail.io/app/my-observer-mobile-jvlb/saudi-arabia)
- [Singapore](https://apptail.io/app/my-observer-mobile-jvlb/singapore)
- [Thailand](https://apptail.io/app/my-observer-mobile-jvlb/thailand)
- [Türkiye](https://apptail.io/app/my-observer-mobile-jvlb/turkey)
- [Taiwan](https://apptail.io/app/my-observer-mobile-jvlb/taiwan)
- [Ukraine](https://apptail.io/app/my-observer-mobile-jvlb/ukraine)
- [Vietnam](https://apptail.io/app/my-observer-mobile-jvlb/vietnam)
- [United Arab Emirates](https://apptail.io/app/my-observer-mobile-jvlb/united-arab-emirates)
- [South Africa](https://apptail.io/app/my-observer-mobile-jvlb/south-africa)
- [Armenia](https://apptail.io/app/my-observer-mobile-jvlb/armenia)

---

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