---
title: "My Optix - Reviews, Revenue and Downloads in Pakistan | Apple App Store"
description: "With My Optix App, managing your account, payments and getting support is fast and easy. Use it to view and pay your bill, run speed tests or chat with customer care agent all from your smartphone dev"
---

# My Optix — Pakistan
> My Optix FTTH Mobile App

![My Optix App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/24/f3/0024f362-5bb0-f184-8353-39df78f78edc/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/400x400bb.png)

**Developer:** [Optix Pakistan Private](https://apptail.io/developer/optix-pakistan-private-tzLb) (Pakistan)
**Category:** Utilities
**Rating:** 2.7/5 (36 ratings)
**Price:** Free
**Bundle ID:** pk.optix.optixapp
**Store:** Apple App Store
**Country:** Pakistan
**Version:** 1.8.21 (released 2026-08-11)
**Original Release:** 2019-03-24

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/pk/app/app/id1456128297)
**AppTail Page:** [https://apptail.io/app/my-optix-EHxc/pakistan](https://apptail.io/app/my-optix-EHxc/pakistan)

## My Optix Description
With My Optix App, managing your account, payments and getting support is fast and easy. Use it to view and pay your bill, run speed tests or chat with customer care agent all from your smartphone device. 

Note: To use this app you must be Optix Fiber Customer.

Manage your My Optix account. View your account details, including your current balance and previous statements, and quickly manage your payments.

Get support from Optix Fiber team. Find answers to common issues, log your complaint directly or contact Optix Fiber team member to get help.

## My Optix Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/0b/96/c4/0b96c417-8636-59b5-443b-193f7470031f/Untitled_design__U002819_U0029.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/6c/0e/61/6c0e6100-043b-a45a-9159-fb6368bc8c53/Untitled_design__U002820_U0029.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/64/dd/e2/64dde21d-edb0-11b1-610f-e3dc76d4abac/Untitled_design__U002821_U0029.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/0f/ed/89/0fed8977-ce45-a361-5b24-d386709bc3c0/Untitled_design__U002824_U0029.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a1/be/3e/a1be3ea6-79e2-beb6-a530-92779fdfe5d6/Untitled_design__U002823_U0029.png/1242x2688.png)

## My Optix Rating Breakdown in Pakistan
- 5 stars: 11 (31%)
- 4 stars: 3 (8%)
- 3 stars: 1 (3%)
- 2 stars: 7 (19%)
- 1 stars: 14 (39%)

## My Optix Reviews in Pakistan

### **--- "Unable to receive OTP"
Application keep sending OTP but non received.
-- Ahsan29689, 2025-01-14

### *---- "Never use optix."
Worst service
-- adikhan14, 2024-09-06

### ****- "good app"
this app is very helpful for those who want to pay the bill and also helpful for those who’s wants know status of complaints we can also pay our bill from this bill this best app
-- sawri12, 2024-05-20

### *---- "Inadequate user experience with this app"
Whenever I try to click the forgot password option on the app (as I forgot my password), there is a popup saying “New password sent to registered phone number.” I have tried many times in the past 6 months, but it never works. I don’t receive the password ever. Yes my phone number is correct and yes I have reinstalled the app many times. 
The few customer care helpline agents are of little use and often hang up the phone without any reason, despite waiting 10+ minutes on the line. 
Pathetic user experience with this app; and this is not counting the buggy internet service.
-- jv679, 2024-05-04

### *---- "Very pathetic app Don’t waste you time on this"
Worst service 
Worst app 
Worst internet 
Worst TV service 
Worst customer service
-- Falcon9090, 2023-11-16

### **--- "Switching account problem !!!"
I have 2 internet connections for my 2 homes. 
And both are linked in “my optix” app. 
Whenever i try to switch accounts. It doesn’t work at all. I am unable to use both of my accounts in this app. Kindly improve this . Thank you
-- Sohaib yousaf, 2023-03-26

### *---- "inefficient app"
Logs out out of blue .helpline is unresponsive.otp never comes.during payment app crashes.
There is no set password if logged out. Unless new one given by helpline .app crashes & logs out after power outages.
-- 01010100102928, 2023-02-01

### *---- "Number not verified, otps dont come"
Dilly app, bills and registered number are correct, still otps dont come to sms… it should be improved such that otp must come to sms as well as e mail, so if one channel is not performing other can go ahead
-- nickز, 2022-12-03

### **--- "No Controls"
Helpline doesn’t attend. Temporary shut down not possible. Consumer has no choice.
-- pdtik, 2022-07-01

### *---- "Crashes"
This app have so many crashes whenever I try to download my bill it crash and last time I paid my bill via online banking but in app it still show that I didn’t paid my bill yet
-- Apo 1122, 2021-10-03

[View all My Optix reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## My Optix Discovered Keywords
- optix

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## My Optix Available In
- [Pakistan](https://apptail.io/app/my-optix-EHxc/pakistan)
- [United States](https://apptail.io/app/my-optix-EHxc/united-states)
- [United Kingdom](https://apptail.io/app/my-optix-EHxc/united-kingdom)
- [United Arab Emirates](https://apptail.io/app/my-optix-EHxc/united-arab-emirates)
- [Canada](https://apptail.io/app/my-optix-EHxc/canada)
- [Malaysia](https://apptail.io/app/my-optix-EHxc/malaysia)
- [Brazil](https://apptail.io/app/my-optix-EHxc/brazil)
- [Belarus](https://apptail.io/app/my-optix-EHxc/belarus)
- [Switzerland](https://apptail.io/app/my-optix-EHxc/switzerland)
- [Chile](https://apptail.io/app/my-optix-EHxc/chile)
- [China](https://apptail.io/app/my-optix-EHxc/china)
- [Colombia](https://apptail.io/app/my-optix-EHxc/colombia)
- [Czechia](https://apptail.io/app/my-optix-EHxc/czechia)
- [Germany](https://apptail.io/app/my-optix-EHxc/germany)
- [Denmark](https://apptail.io/app/my-optix-EHxc/denmark)
- [Dominican Republic](https://apptail.io/app/my-optix-EHxc/dominican-republic)
- [Algeria](https://apptail.io/app/my-optix-EHxc/algeria)
- [Ecuador](https://apptail.io/app/my-optix-EHxc/ecuador)
- [Egypt](https://apptail.io/app/my-optix-EHxc/egypt)
- [Spain](https://apptail.io/app/my-optix-EHxc/spain)
- [Finland](https://apptail.io/app/my-optix-EHxc/finland)
- [France](https://apptail.io/app/my-optix-EHxc/france)
- [Greece](https://apptail.io/app/my-optix-EHxc/greece)
- [Hong Kong SAR China](https://apptail.io/app/my-optix-EHxc/hong-kong)
- [Hungary](https://apptail.io/app/my-optix-EHxc/hungary)
- [Ireland](https://apptail.io/app/my-optix-EHxc/ireland)
- [Israel](https://apptail.io/app/my-optix-EHxc/israel)
- [India](https://apptail.io/app/my-optix-EHxc/india)
- [Iceland](https://apptail.io/app/my-optix-EHxc/iceland)
- [Italy](https://apptail.io/app/my-optix-EHxc/italy)
- [Japan](https://apptail.io/app/my-optix-EHxc/japan)
- [South Korea](https://apptail.io/app/my-optix-EHxc/south-korea)
- [Kuwait](https://apptail.io/app/my-optix-EHxc/kuwait)
- [Kazakhstan](https://apptail.io/app/my-optix-EHxc/kazakhstan)
- [Lebanon](https://apptail.io/app/my-optix-EHxc/lebanon)
- [Sri Lanka](https://apptail.io/app/my-optix-EHxc/sri-lanka)
- [Mexico](https://apptail.io/app/my-optix-EHxc/mexico)
- [Nigeria](https://apptail.io/app/my-optix-EHxc/nigeria)
- [Netherlands](https://apptail.io/app/my-optix-EHxc/netherlands)
- [Norway](https://apptail.io/app/my-optix-EHxc/norway)
- [New Zealand](https://apptail.io/app/my-optix-EHxc/new-zealand)
- [Peru](https://apptail.io/app/my-optix-EHxc/peru)
- [Philippines](https://apptail.io/app/my-optix-EHxc/philippines)
- [Poland](https://apptail.io/app/my-optix-EHxc/poland)
- [Portugal](https://apptail.io/app/my-optix-EHxc/portugal)
- [Romania](https://apptail.io/app/my-optix-EHxc/romania)
- [Russia](https://apptail.io/app/my-optix-EHxc/russia)
- [Saudi Arabia](https://apptail.io/app/my-optix-EHxc/saudi-arabia)
- [Sweden](https://apptail.io/app/my-optix-EHxc/sweden)
- [Singapore](https://apptail.io/app/my-optix-EHxc/singapore)
- [Thailand](https://apptail.io/app/my-optix-EHxc/thailand)
- [Türkiye](https://apptail.io/app/my-optix-EHxc/turkey)
- [Taiwan](https://apptail.io/app/my-optix-EHxc/taiwan)
- [Ukraine](https://apptail.io/app/my-optix-EHxc/ukraine)
- [Vietnam](https://apptail.io/app/my-optix-EHxc/vietnam)
- [South Africa](https://apptail.io/app/my-optix-EHxc/south-africa)
- [Argentina](https://apptail.io/app/my-optix-EHxc/argentina)
- [Austria](https://apptail.io/app/my-optix-EHxc/austria)
- [Australia](https://apptail.io/app/my-optix-EHxc/australia)
- [Azerbaijan](https://apptail.io/app/my-optix-EHxc/azerbaijan)
- [Belgium](https://apptail.io/app/my-optix-EHxc/belgium)

---

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