---
title: "my PenTex - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, sch"
---

# my PenTex — United States

![my PenTex App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3e/bd/af/3ebdafa6-1f03-863a-014e-1674c5825744/AppIcon-1x_U007emarketing-0-10-0-0-sRGB-85-220-0.png/434x0w.png)

**Developer:** [Cooke County Electric Cooperative Association](https://apptail.io/developer/cooke-county-electric-cooperative-association-VhXe)
**Category:** Utilities
**Rating:** 1.5/5 (13 ratings)
**Price:** Free
**Bundle ID:** com.cookcountyeca.smartapp
**Store:** Apple App Store
**Country:** United States
**Version:** 1.652.0039 (released 2024-06-17)
**Original Release:** 2014-05-19
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id878948142)
**AppTail Page:** [https://apptail.io/app/my-pentex-SdFd/united-states](https://apptail.io/app/my-pentex-SdFd/united-states)

## my PenTex Description
Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, report outages and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.


## my PenTex Rating Breakdown in United States
- 5 stars: 1 (8%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 3 (23%)
- 1 stars: 9 (69%)

## my PenTex Reviews in United States

### *---- "PenTex app review"
Terrible app! Haven’t been able to pay bill on app in months. Give all the info and it acts like I don’t exist. Worst app I’ve ever dealt with.
-- sjsooey, 2024-08-07

### **--- "Velds"
I change phones and now I can’t use the app and I can’t find a way to fix it. I have called your office and I’ve been told “I can’t help you “ 
So I can’t reset my password and pay my bill the way I have been doing. Looks like you’d get your IT to do something about that.
-- Lngtmecust, 2023-11-15

### *---- "This app needs serious work"
It would be very helpful to customers to see real time usage data. Better graph information to compare monthly usage would be great too.
-- texasman80, 2022-12-18

### *---- "Primitive"
Been a customer for a decade.  Downloaded app and discovered that there is no way to establish a new signon.  The only option is to access and existing user ID which, of course, DOESN’T EXIST YET ON THE ACCOUNT.  Then you get a terse pop up declaring that there is no such user ID and to contact support, for which there is no link either.  It’s unbelievably primitive in design.
-- HipPocketMusician, 2021-02-25

### *---- "Not working"
Can’t make a payment. It says to install the latest version but I don’t know how to do that
-- Aleta1364, 2020-11-03

### *---- "Will not update"
It’s says I’m using an older version, but will not let me update and see my information!
-- fender65, 2020-10-20

### **--- "Updates"
PenTex..you need to fix your updating process on the app. I doesn’t work.
-- MamawFarr, 2020-08-17

### *---- "Doesn’t work anymore"
Please update. Doesn’t work anymore
-- llee_77, 2018-09-24

[View all my PenTex reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)






---

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