---
title: "My Shelter App - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it.    You have the option to use a biometric"
---

# My Shelter App — United States
> Access Your My Shelter Account

![My Shelter App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/66/b4/b9/66b4b9c6-d514-19b1-378e-87530f3af65d/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Shelter Mutual Insurance](https://apptail.io/developer/shelter-mutual-insurance-PCxe)
**Category:** Utilities
**Rating:** 3.5/5 (46 ratings)
**Price:** Free
**Bundle ID:** com.shelterinsurance.shelter
**Store:** Apple App Store
**Country:** United States
**Version:** 6.0.0 (released 2025-10-28)
**Original Release:** 2010-09-28
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id392290450)
**AppTail Page:** [https://apptail.io/app/my-shelter-app-rxX/united-states](https://apptail.io/app/my-shelter-app-rxX/united-states)

## My Shelter App Description
This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. 
 
You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more:
  
•	Manage your account
•	See policy details, coverages and important documents 
•	View payment history, upcoming payments or even schedule a payment 
•	Access your ID cards (view, save, share and more)

•	Your agent’s contact information

## My Shelter App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/56/db/87/56db8785-d646-a45b-79d7-eeb761bbab32/13eeda8c-08f4-4abf-99c9-f573c3989ca9_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/a2/99/91a29916-e1c1-c867-80c1-e5e17fc937aa/f7ebf3cc-aab4-4e23-b4aa-8e82500ba598_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2f/3b/d3/2f3bd372-8575-6933-c3f1-2a2aad77ac94/e14d29b5-d92a-4840-8651-362057fe5055_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/dd/5d/bb/dd5dbbc9-192c-c722-2a84-a049dfbba727/ba2a88f7-41f5-4aeb-979c-de36a1ab5d86_4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ef/5a/44/ef5a4483-d443-5bad-bba0-f77b7a9c17e7/497d4f78-1a98-4339-a32d-a9fcaac80dce_5.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/52/c2/18/52c218ef-ffbb-5619-e41a-be4ef8e7cdc1/a334cf78-9c07-4180-9824-0063fa516b61_6.png/1242x2688.png)

## My Shelter App Rating Breakdown in United States
- 5 stars: 25 (54%)
- 4 stars: 3 (7%)
- 3 stars: 3 (7%)
- 2 stars: 0 (0%)
- 1 stars: 15 (33%)

## My Shelter App Reviews in United States

### *---- "Great insurance rates lame app"
The insurance rates are great. The app is lame…! You can’t pay early and hit pay early. You can’t set up alerts, which everything with newer technology has (reminder your payment is due on..). And it’s annoying that they don’t catch up with the new technology. This is the only billing company I have that doesn’t… send me an alert close to my bill. Everything that falls behind in the technology world is left behind. I even made a payment and the system had two times where it canceled my plan. This company better catch up they are in like 2002 era with their tech organization. It’s ai and app payments and text updates now. If they don’t good luck…beating your competition. People don’t go for this kind of stuff now with tons of tech issues of paid the bill but the system still canceled or no text updates. The best companies are smart to watch their competition and keep up like Walmart is doing with Amazon. This company sure isn’t even taking a peek at how good other insurance apps are compare to their garbage app.
-- PirateNinjjaa, 2026-05-25

### ***** "SHELTER IS THE BEST!"
I love my Shelter Insurance
-- maddi_cake, 2026-02-13

### *---- "Horrible!!!"
I had Shelter insurance for 2 years and NEVER missed a payment and then one day Shelter the office people had their computer system upgraded and it had a “payment bug” (they even told me this is what was happening, recorded phone call saved) where if you had auto pay turned on it would charge your card but fail to accept the money and it would make your account go “delinquent” and they would call and then get their payment (same day of failed auto pay) this went on for 3 months and they didn’t get it fixed but on the 3rd month of pay fail in their system they claimed my account was delinquent and they even canceled my insurance contract with them and it was effective immediately so I switched to State Farm and have not had a single issue since and all payments are on time with auto pay enabled. Screw you Shelter insurance for errors on your end and you blaming me for it
-- xBOPSx, 2025-09-11

### ***-- "Apple Wallet"
Be nice to add my id cards to Apple Wallet
-- Bill Dorge, 2025-08-26

### *---- "Poor app"
Claim feature is garbage, app crashes and loses info constantly. Of course it has no problems with submitting payment. They will take your money but design an app that won’t let you proceed with a claim.
-- Tyler.H89, 2025-04-05

### *---- "Frustrating Lack of Basic Features"
This insurance app is missing essential features that make managing policies extremely difficult. There is no option to add or remove vehicles or drivers, which is a basic necessity for any insurance platform. Instead of handling these simple updates through the app, I have to go through customer service, which is time-consuming and inconvenient.

A modern insurance app should provide flexibility and ease of use, but this one falls short. Until these features are added, I can’t recommend this app for anyone who needs to make regular adjustments to their policy.
-- Mohammad Tamim Yusufi, 2025-03-26

### ***-- "2024"
App is alright, but missing more features.  Need to be able to add ID card to apple wallet…
-- Jimyu10, 2024-10-05

### *---- "Always a glitch"
The first time I paid my bill on the app was a breeze and I thought it was wonderful, but nearly every time I try to use it now, there’s some sort of glitch. This time, I cannot put our new credit card info in. It keeps freezing up. I even deleted and re downloaded the app, and I still can’t get it to work.
-- LaurieM RN, 2023-01-20

### ***** "Super helpful app!"
This app is well designed, intuitive to use, and does what it is supposed to. It is great to have access to my policies on my phone and not have to worry about having updated paper versions with me!
-- west4me, 2022-06-24

### *---- "Requires SSN"
I understand the need for an SSN regarding credit based insurance rates, but why keep the SSN after the credit check?  I’m not looking forward to the potential identity theft if the SSNs are hacked from a Shelter database. There are other ways to verify an account without requiring an SSN.
-- Roland0806, 2022-01-04

[View all My Shelter App reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## My Shelter App Discovered Keywords
- shelter app
- my shelter app

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## My Shelter App Available In
- [United States](https://apptail.io/app/my-shelter-app-rxX/united-states)
- [Canada](https://apptail.io/app/my-shelter-app-rxX/canada)

---

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