---
title: "My Singtel app - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere.   Usage • Monitor your local mobile"
---

# My Singtel app — Australia

![My Singtel app App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d7/ab/9c/d7ab9c29-2ae2-3ea2-144f-51fedcb718e7/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [Singtel Idea Factory Pte](https://apptail.io/developer/singtel-idea-factory-pte-XRW)
**Category:** Utilities
**Rating:** 4.0/5 (572 ratings)
**Price:** Free
**Bundle ID:** com.singtel.new.mysingtel
**Store:** Apple App Store
**Country:** Australia
**Version:** 10.20.3 (released 2026-03-30)
**Original Release:** 2015-11-23
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1054859191)
**AppTail Page:** [https://apptail.io/app/my-singtel-app-wWh/australia](https://apptail.io/app/my-singtel-app-wWh/australia)

## My Singtel app Description
My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. 

Usage
• Monitor your local mobile data usage, talktime and SMS
• Check your recontract eligibility date
• Keep track of your roaming data usage

Bills
• Pay your bills securely
• View and download up to 6 months of your bills

Shop
• Shop the latest products and deals
• Subscribe to a roaming plan that best suits your travel needs
• Choose from a variety of add-ons for data, talktime, music, video and more
• Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill

Rewards
• Enjoy free treats and exclusive deals monthly with Singtel Rewards

Message Us
• Chat with us in-app when you need help

Inbox
• Get updates on important system notices, promotions and rewards

More
• Find a Singtel Shop near you
• Save time by booking a Singtel Shop appointment
• Request a callback at your convenience
• Nominate your mobile lines to enjoy Singtel Circle perks

## My Singtel app Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f3/44/c0/f344c0db-23a5-a8bf-b345-df5e64e6fc03/iOS_1_1242x2688.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/6a/6d/cf/6a6dcf9d-8691-1846-3049-fcaa7c2c9d41/iOS_2_1242x2688.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e6/5c/46/e65c46ed-74fa-db1b-aa86-3a803a1507f5/iOS_3_1242x2688.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e2/84/4a/e2844ae7-f9a7-2bf4-fd7a-e67a862a2e82/iOS_4_1242x2688.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/3b/7c/58/3b7c5811-a6ab-0df7-6a21-8b37f15ad629/iOS_5_1242x2688.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b8/91/91/b8919154-2c6d-cc0e-4a59-70fce37ba4ee/iOS_6_1242x2688.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/85/10/7a/85107a2f-be11-a680-f092-764a91596e62/iOS_7_1242x2688.png/1242x2688.png)

## My Singtel app Rating Breakdown in Australia
- 5 stars: 316 (55%)
- 4 stars: 101 (18%)
- 3 stars: 50 (9%)
- 2 stars: 21 (4%)
- 1 stars: 84 (15%)

## My Singtel app Reviews in Australia

### *---- "Awful app"
Bizarrely it seems to be getting worse. Surely not possible. Trying to pay my bill and apparently I need to update to latest version… again.
This hangs after 95% of the download and just sits there… in cyber space, whilst my bill will be paid late again due to an incredibly useless app and experience. C’mon people . How hard can it be..?
-- Jwtm58, 2025-01-30

### *---- "So bad it’s almost funny…but not"
It’s been three years. You click on the Mail icon top right corner and it still says “we’re curating this” basically they have no idea why it’s there and forgot about it (hilarious). You click service agreement it just cycles for an hour then times out (so helpful)! There are sooo many issues with the app design but I don’t have enough space to write it up. Still it’s less frustrating than going into an actual Singtel store. So there’s that I guess.
-- APM0888, 2024-12-13

### *---- "What’s going on?????"
The app is down for maintenance great!!
-- Frankie Avo, 2024-05-12

### *---- "Nonfunctional system"
Their app and system including their website got a lot of issues which does not focus on edge cases or negative scenarios and only focuses on the happy path. Dev seems to be not fixing bugs that have been their for a long time. Like you can’t access bills on webpage and even on app and does not forward the bills to your email. The only good thing is their customer service which is the one handling these pain points. There is too much to be improved.
-- iZapped, 2023-06-16

### *---- "Unable to see add-ons"
Unable to see the subscribed add ons
-- aces68, 2019-07-04

### *---- "Terrible"
I received a huge bill after a short overseas trip as Singtel automatically turn on roaming (without the customer knowing)and you are required to go into the app to change. Terrible.
-- hugephonebill, 2018-12-19

### *---- "Bad"
Not user friendly. Already registered but yet have difficulty in logging in
-- afdfae2d, 2018-11-23

### *---- "Data roaming not working. No customer service"
Purchased data roaming package. 
It does not work, in fact, no data package works (even to pay full price) 
Zero customer service for assistance.
-- S+123, 2018-07-19

### *---- "Terrible app, terrible staff, terrible service, terrible company, terrible everything"
Terrible
-- mr frustrsted, 2018-06-24

### *---- "Useless app"
Broken. Only useful thing is to review data usage. Cant apply for most stuff and doesn’t update properly
-- Noone998, 2018-05-08

### *---- "Shop service is terrible"
Went to the shop to buy another SIM - waited for 30 minutes and gave up - waste of my time
-- Lissy C, 2018-02-03

### **--- "Nick"
Not a great app to use.
-- Junkappsgalore, 2017-08-03

### **--- "Clumsy Uncustomer Focussed"
So complex and inconsistently structured. Cancelling a data roaming plan after returning from overseas is difficult. Activating some plans is difficult and inconsistent: some you can choose the start and finish dates and others it automatically makes "today" the start date and you can't change it! So you can't enrol in a data plan in advance. Below average.
-- Dingopete, 2016-07-24

### *---- "No able to connect on 3G/4G"
Intermittent connectivity. Ok when it works, but often hangs on loading screen.
-- ozlady, 2016-03-04

[View all My Singtel app reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## My Singtel app Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Singapore | Utilities | #15 |
| Top Free | Singapore | Overall | #178 |
| Top Free | Malaysia | Utilities | #452 |


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## My Singtel app Available In
- [Singapore](https://apptail.io/app/my-singtel-app-wWh/singapore)
- [China](https://apptail.io/app/my-singtel-app-wWh/china)
- [United States](https://apptail.io/app/my-singtel-app-wWh/united-states)
- [Malaysia](https://apptail.io/app/my-singtel-app-wWh/malaysia)
- [India](https://apptail.io/app/my-singtel-app-wWh/india)
- [United Kingdom](https://apptail.io/app/my-singtel-app-wWh/united-kingdom)
- [Japan](https://apptail.io/app/my-singtel-app-wWh/japan)
- [Australia](https://apptail.io/app/my-singtel-app-wWh/australia)
- [Philippines](https://apptail.io/app/my-singtel-app-wWh/philippines)
- [South Korea](https://apptail.io/app/my-singtel-app-wWh/south-korea)
- [Hong Kong SAR China](https://apptail.io/app/my-singtel-app-wWh/hong-kong)
- [France](https://apptail.io/app/my-singtel-app-wWh/france)
- [Indonesia](https://apptail.io/app/my-singtel-app-wWh/indonesia)
- [Taiwan](https://apptail.io/app/my-singtel-app-wWh/taiwan)
- [Germany](https://apptail.io/app/my-singtel-app-wWh/germany)
- [Thailand](https://apptail.io/app/my-singtel-app-wWh/thailand)
- [Vietnam](https://apptail.io/app/my-singtel-app-wWh/vietnam)
- [Canada](https://apptail.io/app/my-singtel-app-wWh/canada)
- [Switzerland](https://apptail.io/app/my-singtel-app-wWh/switzerland)
- [Netherlands](https://apptail.io/app/my-singtel-app-wWh/netherlands)
- [United Arab Emirates](https://apptail.io/app/my-singtel-app-wWh/united-arab-emirates)
- [New Zealand](https://apptail.io/app/my-singtel-app-wWh/new-zealand)
- [Italy](https://apptail.io/app/my-singtel-app-wWh/italy)
- [Spain](https://apptail.io/app/my-singtel-app-wWh/spain)
- [Brazil](https://apptail.io/app/my-singtel-app-wWh/brazil)
- [Russia](https://apptail.io/app/my-singtel-app-wWh/russia)
- [Denmark](https://apptail.io/app/my-singtel-app-wWh/denmark)
- [Norway](https://apptail.io/app/my-singtel-app-wWh/norway)
- [Ireland](https://apptail.io/app/my-singtel-app-wWh/ireland)
- [Sri Lanka](https://apptail.io/app/my-singtel-app-wWh/sri-lanka)
- [Sweden](https://apptail.io/app/my-singtel-app-wWh/sweden)
- [Belgium](https://apptail.io/app/my-singtel-app-wWh/belgium)
- [Mexico](https://apptail.io/app/my-singtel-app-wWh/mexico)
- [South Africa](https://apptail.io/app/my-singtel-app-wWh/south-africa)
- [Israel](https://apptail.io/app/my-singtel-app-wWh/israel)
- [Hungary](https://apptail.io/app/my-singtel-app-wWh/hungary)
- [Greece](https://apptail.io/app/my-singtel-app-wWh/greece)
- [Saudi Arabia](https://apptail.io/app/my-singtel-app-wWh/saudi-arabia)
- [Czechia](https://apptail.io/app/my-singtel-app-wWh/czechia)
- [Portugal](https://apptail.io/app/my-singtel-app-wWh/portugal)
- [Austria](https://apptail.io/app/my-singtel-app-wWh/austria)
- [Pakistan](https://apptail.io/app/my-singtel-app-wWh/pakistan)
- [Qatar](https://apptail.io/app/my-singtel-app-wWh/qatar)
- [Panama](https://apptail.io/app/my-singtel-app-wWh/panama)
- [Chile](https://apptail.io/app/my-singtel-app-wWh/chile)
- [Romania](https://apptail.io/app/my-singtel-app-wWh/romania)
- [Croatia](https://apptail.io/app/my-singtel-app-wWh/croatia)
- [Poland](https://apptail.io/app/my-singtel-app-wWh/poland)
- [Argentina](https://apptail.io/app/my-singtel-app-wWh/argentina)
- [Belarus](https://apptail.io/app/my-singtel-app-wWh/belarus)
- [Macao SAR China](https://apptail.io/app/my-singtel-app-wWh/macau)
- [Luxembourg](https://apptail.io/app/my-singtel-app-wWh/luxembourg)
- [Oman](https://apptail.io/app/my-singtel-app-wWh/oman)
- [Kenya](https://apptail.io/app/my-singtel-app-wWh/kenya)
- [Egypt](https://apptail.io/app/my-singtel-app-wWh/egypt)
- [Iceland](https://apptail.io/app/my-singtel-app-wWh/iceland)
- [Kuwait](https://apptail.io/app/my-singtel-app-wWh/kuwait)
- [Colombia](https://apptail.io/app/my-singtel-app-wWh/colombia)
- [Namibia](https://apptail.io/app/my-singtel-app-wWh/namibia)
- [Nigeria](https://apptail.io/app/my-singtel-app-wWh/nigeria)
- [Nepal](https://apptail.io/app/my-singtel-app-wWh/nepal)
- [Brunei](https://apptail.io/app/my-singtel-app-wWh/brunei)
- [Slovenia](https://apptail.io/app/my-singtel-app-wWh/slovenia)
- [Uruguay](https://apptail.io/app/my-singtel-app-wWh/uruguay)
- [Angola](https://apptail.io/app/my-singtel-app-wWh/angola)
- [Armenia](https://apptail.io/app/my-singtel-app-wWh/armenia)
- [Madagascar](https://apptail.io/app/my-singtel-app-wWh/madagascar)
- [Peru](https://apptail.io/app/my-singtel-app-wWh/peru)
- [Ukraine](https://apptail.io/app/my-singtel-app-wWh/ukraine)
- [Cayman Islands](https://apptail.io/app/my-singtel-app-wWh/cayman-islands)
- [Dominican Republic](https://apptail.io/app/my-singtel-app-wWh/dominican-republic)
- [Honduras](https://apptail.io/app/my-singtel-app-wWh/honduras)
- [Ecuador](https://apptail.io/app/my-singtel-app-wWh/ecuador)
- [Jordan](https://apptail.io/app/my-singtel-app-wWh/jordan)
- [Bermuda](https://apptail.io/app/my-singtel-app-wWh/bermuda)
- [Jamaica](https://apptail.io/app/my-singtel-app-wWh/jamaica)
- [Bulgaria](https://apptail.io/app/my-singtel-app-wWh/bulgaria)
- [Barbados](https://apptail.io/app/my-singtel-app-wWh/barbados)
- [Grenada](https://apptail.io/app/my-singtel-app-wWh/grenada)
- [Cyprus](https://apptail.io/app/my-singtel-app-wWh/cyprus)
- [Senegal](https://apptail.io/app/my-singtel-app-wWh/senegal)
- [Azerbaijan](https://apptail.io/app/my-singtel-app-wWh/azerbaijan)
- [Tunisia](https://apptail.io/app/my-singtel-app-wWh/tunisia)
- [Mauritius](https://apptail.io/app/my-singtel-app-wWh/mauritius)
- [Belize](https://apptail.io/app/my-singtel-app-wWh/belize)
- [Estonia](https://apptail.io/app/my-singtel-app-wWh/estonia)
- [Malta](https://apptail.io/app/my-singtel-app-wWh/malta)
- [Mali](https://apptail.io/app/my-singtel-app-wWh/mali)

---

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