---
title: "My sparrow - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "The sparrow app gives you quick and easy access to a network of care providers to help with your physical and mental health. Using the sparrow app you can:  - Find care providers quickly and easily. -"
---

# My sparrow — Canada

![My sparrow App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b1/89/f8/b189f8ca-da54-8418-d146-c7f9a9953a1a/AppIconsparrow-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [GreenShield](https://apptail.io/developer/greenshield-msZb)
**Category:** Business
**Rating:** 4.2/5 (60 ratings)
**Price:** Free
**Bundle ID:** ca.sparrow.benefits
**Store:** Apple App Store
**Country:** Canada
**Version:** 2.6.0 (released 2026-10-07)
**Original Release:** 2024-08-28
**Languages:** English, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id6657950195)
**AppTail Page:** [https://apptail.io/app/my-sparrow-cWhr/canada](https://apptail.io/app/my-sparrow-cWhr/canada)

## My sparrow Description
The sparrow app gives you quick and easy access to a network of care providers to help with your physical and mental health. Using the sparrow app you can:

- Find care providers quickly and easily.
- Access online therapists matched to your specific needs.
- Complete Digital CBT learning modules to increase your mental health skills.
- Save yourself time from urgent care by using our Telemedicine services.
- Submit your prescriptions online and have your medications delivered to your door.

## My sparrow Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d7/2c/6b/d72c6bb7-4d2a-f6cd-4766-e1888b48590b/24895d04-eb30-4b0e-84cd-1a6a135f1cb8_Screen_1_-_Dash.png/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/94/78/4e/94784e26-9835-4e74-ca2b-14cf0ee7edce/840d5d10-3be5-4f67-a1ca-7acaa40b8c35_Screen_4_-_Mental_Health.png/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/46/0f/da/460fda29-9861-ce97-efc1-3fc637f2ac4c/65db512d-81a7-498f-bb6c-da6d6c167648_Screen_5_-_Telemedicine.png/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c2/28/08/c22808df-00cf-3a95-9054-cfeb1cc31968/c758d458-b95d-49a9-ab45-f3f856ee60ff_Screen_2_-_Settings.png/1242x2208.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/44/8e/b7/448eb785-94d4-93b1-7c38-cd7c58a6b719/1f6adea0-8855-47f3-9d22-1c7be502ac80_Screen_3_-_Services__U0028wellbeing_U0029.png/1242x2208.png)

## My sparrow Rating Breakdown in Canada
- 5 stars: 47 (78%)
- 4 stars: 0 (0%)
- 3 stars: 1 (2%)
- 2 stars: 0 (0%)
- 1 stars: 12 (20%)

## My sparrow Reviews in Canada

### *---- "Lack of Professionalism"
My workplace previously used Telus Health but recently switched to Sparrow. On Telus Health, the nurse practitioners were hands-on, empathetic, detail-oriented, courteous, and kind. However, I don’t know if it’s just my luck, but I’ve had five consultations with GPs through Sparrow so far, and four out of five have been honestly disheartening (in the span of three months).
The sessions always feel rushed, with little time given and few if any questions asked.
The most recent session was the tip of the iceberg for me:

I ordered my previous prescriptions on October 15th, and today is November 12th.
They&#039;re dispensed through a compounding pharmacy, which usually takes a week to make. I came for an online refill. The GP noted I have another refill with the pharmacy-which is fine-but her professionalism was very off-putting. She didn&#039;t ask if &#039;that&#039;s all&#039; or if I had any other questions. There was no greeting, like &#039;hello&#039; or &#039;hi.&#039; She just came on and responded based on my brief description when booking the appointment. She didn&#039;t ask beforehand which medication I was referring to and provided information about one I wasn&#039;t even asking about, then said
&#039;have a good night.&quot; I wanted to ask another question and even mentioned that I was going to, but after typing it out, I just erased it and left the consultation.

 I’ve decided to stop using the free GP service offered through this app because I don’t want to feel like I’m burdening someone when seeking care for my health.
-- Krys202367, 2024-11-13

### ****- "Dark Mode"
Hi dev team, please add dark mode to the app
-- Shawzborne, 2024-10-13

### *---- "Where is the downloaded medical forms?"
There is nowhere to find the forms after you click the “download” button.
-- YIFYUAN, 2024-10-12

### *---- "Unresponsive on app or browser"
Spent over 20 minutes buffering waiting ti get into my account to access messages. It’s slow whether you’re on the app, browser or access within the GroupSource app. Took 30+minutes to create my account alone
-- TrinDSchmidt, 2024-10-01

### ***** "So excited about sparrow!"
Easy to use, quick access to a counsellor!
-- Mjl4343, 2024-09-26

### ***** "Amazing Product &amp; App"
Very user friendly and easy to use. A real game changer when it comes to supporting all around health and well being right on your phone.
-- Jseidl13, 2024-09-25

### ***** "Love it"
User friendly, easy to use
-- 1Cool-mom, 2024-09-11

### ***** "Like it"
Easy to use!
-- Vbolton, 2024-09-10

### ***** "Easy"
Its easy to use. Everything in one spot
-- Jotpreet, 2024-09-09

### ***** "Amazing app!!!"
Great mental health and doctor services!
-- GlarbaNation, 2024-09-09

[View all My sparrow reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)






---

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