Take control of your hearing experience with My Starkey. Create custom settings. Get personalized tips. Track health goals. Control volume and more. My Starkey puts you in charge of your hearing journey and overall wellness. All at your fingertips.
Created with the help of hearing aid wearers, this easy-to-use app allows you to:
HEAR BETTER ANYWHERE.
Make instant adjustments for clearer speech and reduced noise – even in the toughest listening environments. Plus, customize sound settings for your favorite places. Equalizer and volume? You control them. With My Starkey, your hearing aids are just the way you need them. At all times.
GET TIPS, TOOLS AND RESOURCES.
Adapt to hearing aids faster with quick how-to's, tips, and videos. All tailored for where you are on your hearing journey. Access remote hearing aid adjustments from your hearing care professional – right from your armchair. Lose a hearing aid? Use My Starkey to track the location and simplify your life.
MONITOR HEALTH AND WELLNESS.
Monitor daily hearing and physical activity to help you stay healthy. Set and achieve goals for hearing, steps, exercise, and beyond. Get personal and detailed insights into your activity levels. My Starkey can even detect your falls and notify the people you choose – keeping you safe while active.
And much more.
It’s never been easier to take control of your hearing journey. And live your best life – with My Starkey.
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User Rating
3.21 out of 5
213 ratings
in United States
5 star
87
4 star
21
3 star
16
2 star
27
1 star
62
Ratings History
Reviews
Not loving it
Can’t reliably get it to find the hearing aids using Bluetooth or accessibility on my phone. It disconnects me all the time. Honestly it’s the most frustrating and unreliable app. It also does not count steps accurately and logs random exercise that has not occurred. Needs a lot of work to be user friendly. Very very frustrating.
Horrible!
App constantly looses connection to hearing aids and provides far less control than th controls Apple provides. Clearly no one put any effort into this.
Frustrating
I have downloaded this about once a week for over a month since getting my Genesis AI hearing aids. It always works for a day or two then just stops working. It says the hearing aids are off when they are actually on and working. The program and edge modes stop working as well as the other functions. I have deleted it and will wait for an actual fix to happen.
Reinstalled the app and when it stopped working I rebooted my phone and it works again for a day or two then goes out again. Faster to reboot the phone instead of deleting and reinstalling the app but it should not have to happen at all.
Doesn’t work for me
I keep getting the message “hearing aids not found” even though my bluetooth is on and paired to my iPhone.
Does not work with Translate and will not pair remote control or TV streamer!
Using IPhone 14 with latest OS. Trying to use TRANSLATE, it shows boxes but nothing appears when you activate mic and speak. Remote control and TV Streamer do not pair. Website claims that all the functions work and 2.4 accessories will also work. THE AIDS WORKS GREAT BUT THE APPS NEEDS TO ADD THESE ADVERTISED FEATURES. I have strong wi-fi AND cell signal. HELP!
Repeat Review of Genesis AI 24
I posted a negative review yesterday and I guess they screened it and removed it. Lousy app, constantly unpairing, get a voice over the right HA reciting the programs “crowd, personal, music etc” in a loop that continues even after I delete the app and power my iPhone off!!! Have lots of trouble re-pairing. On the other hand great fit, when it works I have a lot of fine control over the EQ settings.
My Starkey
Great app. Works well. Easy to use!
Love this app!
Very user friendly and helps my hearing aids function even better for me!
Starkey Genesis hearing aid app
Very easy to use! Edge mode is extremely effective for me!
You can do better Starkey!
Thrive app works well. This app cannot find my hearing aids ,Starkey Evolve AI. Useless if it can’t connect. iphone11.