---
title: "My Telstra - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "Tracking your order? Making a payment? Getting help?   It’s quicker in the app.  Get in touch        •    Just send us a message and you’ll be notified when we reply.   Manage your account        •   "
---

# My Telstra — Australia
> My Telstra: Making it easier

![My Telstra App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c7/c8/10/c7c81034-b4ac-a748-43a8-7f830bf3f5a9/AppIcon-0-0-1x_U007epad-0-11-0-sRGB-85-220.png/434x0w.png)

**Developer:** [Telstra Corporation](https://apptail.io/developer/telstra-corporation-Slob)
**Category:** Utilities
**Rating:** 4.2/5 (370,760 ratings)
**Price:** Free
**Bundle ID:** com.telstra.telstra24x7iphone
**Store:** Apple App Store
**Country:** Australia
**Version:** 123.0.99182 (released 2026-03-26)
**Original Release:** 2012-07-25
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id543829966)
**AppTail Page:** [https://apptail.io/app/my-telstra-dIW/australia](https://apptail.io/app/my-telstra-dIW/australia)

## My Telstra Description
Tracking your order? Making a payment? Getting help? 

It’s quicker in the app.

Get in touch 
      •    Just send us a message and you’ll be notified when we reply. 

Manage your account 
      •    Update personal details, track payments, manage your services and more.

Recharge your service 
      •    Track your usage, turn on auto recharge, and get in control of your plan.

Check your internet speed 
      •    Monitor outages, restart your modem and check your internet speed.

Telstra Plus   
     •    Access exclusive offers and get rewarded just by making your payments on time.

Shop the latest  
     •    From devices to accessories, shop the latest tech at your fingertips.

Troubleshooting that actually works
     •   With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.

## My Telstra Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/5f/a0/a3/5fa0a37f-edcb-bb59-14f3-92c3532749ef/ee8bb6b7-4786-4618-a3ce-c4b5c147b2f3_ios-6.5-display-potrait-1242x2688-01_n.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2e/5b/73/2e5b731e-71d3-4d98-5d23-88db7ea91cc6/b520a217-bf7d-400d-802e-6a8e8c666231_ios-6.5-display-potrait-1242x2688-02_n.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4b/f6/d2/4bf6d247-6afa-5da9-f32d-40337e4dbd08/709f6da0-b6f8-45e4-8382-708547c2cfac_ios-6.5-display-potrait-1242x2688-03_n.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/6b/0c/51/6b0c5122-ee71-a30e-964d-cf0c6276646e/28a3a8b7-56de-4c05-a62e-34bfe4546f81_ios-6.5-display-potrait-1242x2688-04_n.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fa/df/e1/fadfe1a8-22f8-7869-ad44-6e0885a6082a/ios-6.5-display-potrait-1242x2688-05-1x.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/30/fb/2a/30fb2aef-4695-22b7-3d9c-1ad11951b472/48a866f6-880d-4d81-a0bb-e29f1cfc7214_ios-6.5-display-potrait-1242x2688-06_n.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c4/6b/f2/c46bf23d-8822-7dec-61e3-f0c136fcdbaa/b2420a66-0864-47f8-9fa5-43568624b9da_ios-6.5-display-potrait-1242x2688-07_n.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9e/85/ed/9e85ede0-16df-800a-a3dc-95cee195ae07/d37c4206-575b-40ae-9c6e-8bccdccf0bb2_ios-6.5-display-potrait-1242x2688-08_n.png/1242x2688.png)

## My Telstra Rating Breakdown in Australia
- 5 stars: 252,853 (68%)
- 4 stars: 42,199 (11%)
- 3 stars: 17,450 (5%)
- 2 stars: 9,090 (2%)
- 1 stars: 49,168 (13%)

## My Telstra Reviews in Australia

### *---- "Awful"
Awful to recharge my phone. Is always a big drama
-- Phone recharge, 2025-01-04

### *---- "Pay my Bill"
Is not easy to find
-- Ghfhfddghddhjj, 2025-01-03

### *---- "Not User Friendly"
For an app that is used by many people in Australia, this app is really clunky and confusing. It jumps between the app and your browser, it has so many levels of authentication that drop out, it won’t even let you download a basic tax invoice. Improve your game Telstra Techies!
-- phonicsmama, 2025-01-03

### *---- "Telstra Bill"
I have been paying by direct debit for years! Suddenly I have an overdue account with an outdated address!
-- christine_rhodesia, 2025-01-03

### **--- "Telstra app"
Telstra app is hard to navigate &amp; especially because I have more than one phone number.
-- Cat14***, 2025-01-03

### *---- "A right pain"
The Telstra app is terrible, literally the most annoying app I’ve ever used. It doesn’t have in-app login, so it’ll just take you back to a web browser anyway, and then in a web browser it literally refuses to let me log in. I have been trying to make this app work for me on and off for YEARS, and every single time it tells me “Something’s gone wrong, try again later”. Telstra has been fine to me as a mobile provider, but gosh, your account system and the way it works with the app, frankly, just doesn’t work at all. I always end up having to go into a Telstra store to have a staff member fix issues for me, because this app that can ‘allegedly help me do those things quickly and easily at home’ doesn’t even let me log in full stop.
-- Omoaya, 2025-01-03

### *---- "cancel my account"
what does someone have to do to cancel a telstra account i have called at least twice
-- wombatxxxx, 2025-01-03

### *---- "Jo"
This app is not working for me, I can’t find my invoices easily to make copies for my tax records. I can’t use it on my computer, only my phone. It is clunky. 0.5/10 for trying, but failing to deliver
-- shaynewharris, 2025-01-03

### *---- "Loses pin details on updates"
Ridiculous app. Loses pin details and requires full user verification every time the app requires an update (which takes place frequently).
-- jjrd100*, 2025-01-03

### *---- "Not Good"
Over charging for ordinary service.
-- DeepspeeD, 2025-01-02

### *---- "E sim issue"
Bad at e sim technology- need better people managing the eSIMs
-- Srikanth1145, 2025-01-02

### ****- "Getting better"
Not super-intuitive
-- Keznik, 2025-01-01

### *---- "Continued Issues"
I constantly have issues downloading bills or viewing payment status. We have a business and personal account but also have issues viewing both on the same app. They have tried to sort it but still ongoing pain in the….. paying bills is also a pain in the…… given they drive everything to the app, it should be near faultless and or very easy to use. But far from in is my experience.
-- Mike Moo 3, 2024-12-31

### *---- "Need to be able to report horrible internet service"
But nope! Why would they add something useful to the App? Perhaps because Telstra is the most expensive provider out there!!!
-- ElusiveT, 2024-12-31

### ****- "More time to pay"
I require more time to pay this payment due on the 2/12/24. I can pay the payment on the 9/12/24.yes
-- Bislemai, 2024-12-31

### *---- "Unpleasant service nd expensive?"
Telstra is not good simcard as compared other I tried to convert in anthoer network but they are refuse my request because they wanna steal my money …….,
-- Bal@#, 2024-12-31

### *---- "App malfunction"
Had issues allowing new payment methods, then service was suspended and now once I have fixed that and paid the service still isn’t available
-- Mill ie, 2024-12-30

### *---- "Corporate Criminals"
Absolute worst telecommunications company in history. After over 30 years of loyalty have jumped ship  to find they are still charging for cancelled services. Criminal
-- Besty66, 2024-12-30

### *---- "Terrible"
Nothing works properly, my username is a discontinued email which can not be changed. I have points expiring but can not get rewards. Let’s me choose reward and fill all the details in but keeps coming up with „something wrong with your account“ tried to go on chat keeps failing „try another time“ I gave up and called customer service, long story short: the operator was not able to help in any of my problems and in the end tried to get rid of me. Useless!
-- Olibog49, 2024-12-30

### ***-- "3G"
Why do we have to put up with 4G when 3G was so much better coverage and signal strength?
-- Kirkin 5016, 2024-12-29

[View all My Telstra reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## My Telstra Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Utilities | #8 |
| Top Free | New Zealand | Utilities | #45 |
| Top Free | Australia | Overall | #121 |
| Top Free | South Korea | Utilities | #411 |
| Top Free | New Zealand | Overall | #416 |

## My Telstra Discovered Keywords
- foxtel app
- foxtel
- my account
- make 7
- free data
- internety
- internet off
- tesltra
- telstra app
- telestra

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## My Telstra Available In
- [Australia](https://apptail.io/app/my-telstra-dIW/australia)
- [China](https://apptail.io/app/my-telstra-dIW/china)
- [United States](https://apptail.io/app/my-telstra-dIW/united-states)
- [New Zealand](https://apptail.io/app/my-telstra-dIW/new-zealand)
- [India](https://apptail.io/app/my-telstra-dIW/india)
- [Philippines](https://apptail.io/app/my-telstra-dIW/philippines)
- [Hong Kong SAR China](https://apptail.io/app/my-telstra-dIW/hong-kong)
- [Canada](https://apptail.io/app/my-telstra-dIW/canada)
- [Vietnam](https://apptail.io/app/my-telstra-dIW/vietnam)
- [Taiwan](https://apptail.io/app/my-telstra-dIW/taiwan)
- [Thailand](https://apptail.io/app/my-telstra-dIW/thailand)
- [Indonesia](https://apptail.io/app/my-telstra-dIW/indonesia)
- [Singapore](https://apptail.io/app/my-telstra-dIW/singapore)
- [Sri Lanka](https://apptail.io/app/my-telstra-dIW/sri-lanka)
- [South Africa](https://apptail.io/app/my-telstra-dIW/south-africa)
- [Japan](https://apptail.io/app/my-telstra-dIW/japan)
- [Malaysia](https://apptail.io/app/my-telstra-dIW/malaysia)
- [Switzerland](https://apptail.io/app/my-telstra-dIW/switzerland)
- [South Korea](https://apptail.io/app/my-telstra-dIW/south-korea)
- [United Arab Emirates](https://apptail.io/app/my-telstra-dIW/united-arab-emirates)
- [Brazil](https://apptail.io/app/my-telstra-dIW/brazil)
- [Argentina](https://apptail.io/app/my-telstra-dIW/argentina)
- [Pakistan](https://apptail.io/app/my-telstra-dIW/pakistan)
- [Chile](https://apptail.io/app/my-telstra-dIW/chile)
- [Saudi Arabia](https://apptail.io/app/my-telstra-dIW/saudi-arabia)
- [Nepal](https://apptail.io/app/my-telstra-dIW/nepal)
- [Belgium](https://apptail.io/app/my-telstra-dIW/belgium)
- [Israel](https://apptail.io/app/my-telstra-dIW/israel)
- [Ghana](https://apptail.io/app/my-telstra-dIW/ghana)
- [Colombia](https://apptail.io/app/my-telstra-dIW/colombia)
- [Nigeria](https://apptail.io/app/my-telstra-dIW/nigeria)
- [Kenya](https://apptail.io/app/my-telstra-dIW/kenya)
- [Türkiye](https://apptail.io/app/my-telstra-dIW/turkey)
- [Qatar](https://apptail.io/app/my-telstra-dIW/qatar)
- [Kuwait](https://apptail.io/app/my-telstra-dIW/kuwait)
- [Norway](https://apptail.io/app/my-telstra-dIW/norway)
- [Ukraine](https://apptail.io/app/my-telstra-dIW/ukraine)
- [Peru](https://apptail.io/app/my-telstra-dIW/peru)
- [Mexico](https://apptail.io/app/my-telstra-dIW/mexico)
- [Bahrain](https://apptail.io/app/my-telstra-dIW/bahrain)
- [Egypt](https://apptail.io/app/my-telstra-dIW/egypt)
- [Jordan](https://apptail.io/app/my-telstra-dIW/jordan)
- [Hungary](https://apptail.io/app/my-telstra-dIW/hungary)
- [Kazakhstan](https://apptail.io/app/my-telstra-dIW/kazakhstan)
- [Lebanon](https://apptail.io/app/my-telstra-dIW/lebanon)
- [Macao SAR China](https://apptail.io/app/my-telstra-dIW/macau)
- [Russia](https://apptail.io/app/my-telstra-dIW/russia)
- [Oman](https://apptail.io/app/my-telstra-dIW/oman)
- [Angola](https://apptail.io/app/my-telstra-dIW/angola)
- [Algeria](https://apptail.io/app/my-telstra-dIW/algeria)
- [Tunisia](https://apptail.io/app/my-telstra-dIW/tunisia)
- [Dominican Republic](https://apptail.io/app/my-telstra-dIW/dominican-republic)
- [Mauritius](https://apptail.io/app/my-telstra-dIW/mauritius)
- [Madagascar](https://apptail.io/app/my-telstra-dIW/madagascar)
- [Azerbaijan](https://apptail.io/app/my-telstra-dIW/azerbaijan)
- [Uruguay](https://apptail.io/app/my-telstra-dIW/uruguay)
- [Uzbekistan](https://apptail.io/app/my-telstra-dIW/uzbekistan)
- [Ecuador](https://apptail.io/app/my-telstra-dIW/ecuador)
- [Senegal](https://apptail.io/app/my-telstra-dIW/senegal)
- [Cayman Islands](https://apptail.io/app/my-telstra-dIW/cayman-islands)
- [Belarus](https://apptail.io/app/my-telstra-dIW/belarus)
- [Belize](https://apptail.io/app/my-telstra-dIW/belize)

---

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