---
title: "My Utilita - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Say hello to the My Utilita app. Your energy is now at your fingertips, giving you even more control over your energy usage and spend.   • Check your energy credit or bills • Top-up and make payments "
---

# My Utilita — United Kingdom
> Top-ups & Balance Estimates

![My Utilita App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4e/38/72/4e38729a-c7ed-9386-07cf-226aa419cb7e/AppIcon-0-0-1x_U007emarketing-0-10-0-85-220.png/400x400bb.png)

**Developer:** [Utilita Energy](https://apptail.io/developer/utilita-energy-WnPd) (United Kingdom)
**Category:** Utilities
**Rating:** 4.4/5 (27,175 ratings)
**Price:** Free
**Bundle ID:** com.utilita.customerapp
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.31.1 (released 2026-10-06)
**Original Release:** 2018-04-02

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1306783472)
**AppTail Page:** [https://apptail.io/app/my-utilita-orR/united-kingdom](https://apptail.io/app/my-utilita-orR/united-kingdom)

## My Utilita Description
Say hello to the My Utilita app. Your energy is now at your fingertips, giving you even more control over your energy usage and spend.
 
• Check your energy credit or bills
• Top-up and make payments
• Save your payment card details
• See how much energy you’ve used
• Apply for a POWER UP
• Refer your friends
• Get exclusive rewards with Utilita Extra
• Enter meter readings
• And much more!

## My Utilita Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/83/a4/e0/83a4e0f4-b786-23fa-c04d-9e5faa9b01b7/5da44383-51aa-4a87-883e-a3bd078ff6e7_AppStore_MU3_Master_iOS_6.5_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/4b/00/6c/4b006c6b-2777-d5fc-ba38-e1a272c78f0f/3f8daefd-76a5-4366-ab52-2b7658c2b6bc_AppStore_MU3_Master_iOS_6.5_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/91/7c/48/917c4808-8467-630f-e49e-b361e9e646be/140f45cc-dd75-44a3-be62-f6c5345dada1_AppStore_MU3_Master_iOS_6.5_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/18/dd/62/18dd6275-5f13-6a5e-1582-d80f648a46e4/96d2b4cd-214b-4142-985d-ac1908e08b39_AppStore_MU3_Master_iOS_6.5_4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/ef/83/6b/ef836b32-74b1-5cc1-1da1-6de5cb1c2f96/d8f6de27-1dba-4429-895b-0cee1ee169e8_AppStore_MU3_Master_iOS_6.5_7.png/1242x2688.png)

## My Utilita Rating Breakdown in United Kingdom
- 5 stars: 20,360 (75%)
- 4 stars: 2,844 (10%)
- 3 stars: 914 (3%)
- 2 stars: 507 (2%)
- 1 stars: 2,550 (9%)

## My Utilita Reviews in United Kingdom

### *---- "Gas"
Can’t enter gas meter reading on this app just electricity meter
-- Rj drowned, 2024-12-25

### *---- "Unable to log in for 1 month now"
I’ve tried logging in at it’s been a headache, it says I should accept new terms but refused to even allow accept and it’s been stuck there ever since
-- unbreakableruth, 2024-12-23

### *---- "Terrible"
Customer service disgraceful
-- Eon new customer, 2024-12-19

### **--- "Disappointed"
I have been a customer with Utilita for a long time but recently I cannot enter the extra rewards it isn’t showing up on my account I have deleted the account a number of times but nothing works
-- Mummy ang, 2024-12-16

### ***** "The Best of the Best !"
Utilita is in my opinion the best energy supplier I have ever had dealings with. Life is so much easier with the smart meter that Utilita has provided. I know Utilita is on my side,…And I will never wander too any other energy provider as long as I’m staying at this address. Hip hip Hurrah X3 for Utilita. ;-)
-- Bonzo Benzie, 2024-12-13

### *---- "App not correct"
With the app it shows a different balance than my smart meter so don’t go off the app balance. Needs sorting Utilita
-- Zenda11, 2024-12-11

### *---- "Horrible."
Moved in my flat end of July been trying to create an account since then. Every single time it tells me it can’t. I’ve phoned and phoned and each time “there’s a problem with the app today” not every single day. I’ve tried phoning and explaining I’ve done everything they said and nope. No help at all
-- terminatirballs, 2024-12-07

### *---- "Hate it"
The app doesn’t even work. Need to top up online or at the shop as you can’t do it on the app. It has been down for nearly a year for me
-- Jane9191, 2024-11-27

### *---- "App went weird"
No longer showing me how much is on my electricity and saying I need an electric smart meter installed. I already have one! Fix please!!!
-- Pla85, 2024-11-27

### *---- "The worst"
What’s the point in this app? It doesn’t show you the correct amount on your meter. It jumps from -£2 to £9 in the space of 2 days. I’ve received a message saying my electricity went off at 11.30 yet it’s still in and has over £5 credit on it? You have to guess how much you have on the meter or worse it goes off and you have to top up more as your now minus? Why is there no low credit warning? But then again what’s the point? It would be wrong anyway!
-- all Mancinis, 2024-11-18

[View all My Utilita reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## My Utilita Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Utilities | #161 |

## My Utilita Discovered Keywords
- utilita energy
- utilita app
- gas
- my bills
- utility
- united utilities
- united utilities mobile app
- mybalance
- estimateapp
- electricity

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---

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