---
title: "My Verizon - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Meet the My Verizon app. Everything Verizon all in one place. When you launch the app you’ll see all the latest just for you. This is your personalized view, with customizable shortcuts, current balan"
---

# My Verizon — United States
> All Verizon. All in one place.

![My Verizon App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d4/7f/17/d47f1753-45c3-4405-7316-fd0f197677c2/AppIcon-0-0-1x_U007epad-0-1-0-0-85-220.png/434x0w.png)

**Developer:** [Verizon Wireless](https://apptail.io/developer/verizon-wireless-KIeb) (United States)
**Category:** Utilities
**Rating:** 4.7/5 (5,477,464 ratings)
**Price:** Free
**Bundle ID:** com.vzw.hss.myverizon
**Store:** Apple App Store
**Country:** United States
**Version:** 21.6.2 (released 2026-03-27)
**Original Release:** 2011-02-03
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id416023011)
**AppTail Page:** [https://apptail.io/app/my-verizon-SSIb/united-states](https://apptail.io/app/my-verizon-SSIb/united-states)

## My Verizon Description
Meet the My Verizon app. Everything Verizon all in one place. When you launch the app you’ll see all the latest just for you. This is your personalized view, with customizable shortcuts, current balance, bill savings, perks, offers and more. And to find what you’re looking for faster, switch between different app sections using the tab bar. 

Your Mobile and Home Internet accounts are just a tap away. Quickly manage your devices, make plan changes, view usage and discover everything your plan has to offer. Keep track of all your Home Internet accounts, 5G Home. LTE Home and Fios. 

With our simplified bill, you can see details, schedule AutoPay and make secure payments. 

Best of all, you can shop or upgrade right from the app. It’s the fastest way to get what you want for Mobile and Home. 

Looking for answers? The new support page has you covered. Chat with your Verizon Assistant 24/7, walk through account details, explore new plans, get help with troubleshooting and more. 

Everything is easier with the MyVerizon app. Do it all. All in one place.

## My Verizon Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b4/fc/89/b4fc8995-b88a-93a2-52a9-fedf677a12e5/iPad-Me.jpg/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c7/c7/6e/c7c76e3e-298a-c659-f43c-b4a86590b6ee/iPad-mobile.jpg/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/0c/4f/5b/0c4f5bac-fdca-edbe-5a0f-8308bba3a742/iPad-home.jpg/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c0/ff/0b/c0ff0bb6-2c91-2257-d500-b2a92f20bbc4/iPad-shop.jpg/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/10/61/5c/10615c1b-28a8-e7b7-38a2-b603a782c178/iPad-support.jpg/2048x2732.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c1/c0/b6/c1c0b699-e76a-ad7d-3f0b-fef141c54f84/iPad-assistant.jpg/2048x2732.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f8/bc/84/f8bc84b0-0f29-f898-d142-9e586a1d6e5f/iPad-myaccess.jpg/2048x2732.png)

## My Verizon Rating Breakdown in United States
- 5 stars: 4,489,797 (82%)
- 4 stars: 558,813 (10%)
- 3 stars: 181,994 (3%)
- 2 stars: 59,823 (1%)
- 1 stars: 187,037 (3%)

## My Verizon Reviews in United States

### *---- "Verizon lies"
They beat around the bush on promotions and rebates. You will be lucky to receive anything and support is terrible. I’ve been going back and forth for weeks trying to get an issue I have resolved. Even activating my phones was a pain.
-- rayzin519, 2024-12-30

### *---- "Verizon’s assistant is a horrible font door bouncer to its customers!"
This is a horrible app to say the least. Verizon likes their assistant to handle their customers rather than let you talk to a real person. I spent several hours trying to navigate struggle with the (verbal) assistant to help me on the phone. When it didn’t give me an option that I could use or needed, the verbal assistant would hang up on me because there was no button on its menu to press. There was no option to speak to a human - at all.

Oh yeah it’s best to mention this… when dealing with the verbal assistant on the phone, you better know your security pin or you won’t get anywhere with the assistant! There won’t even be an option to speak to a human representative. The link the assistant sends via text doesn’t always come through or work either.
Because of the assistant I tried calling several contact numbers posted on Verizon’s website just to talk to a person to fix my account issue. All the listed Verizon numbers brought me back to the horrible front door demonic bouncer they call a verbal assistant. 
Finally in desperation I tried the Verizon mobile app. The assistant is on there too. Ugh.
The app likes to crash when you type the simple answer the assistant asks you to put in.
Then when it said it was going to start me with a chat with a human representative it said it had problems and that I should try again… and again, and again… and AGAIN. After several tries of this I left this review. I’m so unhappy and disappointed with Verizon’s assistant and this app. Would not recommend this app or service to a friend.
-- Scothcula, 2024-12-30

### *---- "Verizon App"
Can’t fix my Verizon App. Have to go somewhere else. Tried on phone (nightmare) tried store.
-- ceceande75, 2024-12-30

### ***** "Easy to use"
App is easy to use. Nice to be able to see all the options available to you.
-- Softail150, 2024-12-30

### *---- "Terms of Service"
Once you sign a contract with them, they will add any reoccurring fees , disconnect fee, reconnection fees, and or pay off device before you can even complain about the contract. Once you sign the contract they will add any fees they wish, they do not refund credit when saying they will, they do not work with you and give you the run around, they trick you into opening a new line when upgrading to add more contract obligation. That’s all they will do is scam your money once you are hooked on. I’m currently at paying about 2,400$ a a 4th of the year. Do not waste your time buying a phone that you’d have to sign a contract by paying a monthly charge. That’s all a scam.
-- Couldntfindanametoaccount, 2024-12-30

### ***** "Great customer service!"
Staff is very knowledgeable. Great experience overall.
-- T Moriarty, 2024-12-30

### *---- "Fios Portion = Trash"
They shouldn’t have gotten rid of the MyFios app and now I can manage my Fios under the home section and forces me to chat with an agent. I have to do this or call to manage WiFi settings it horrible.
-- Helper15, 2024-12-29

### ***-- "Disappointed"
The app is a virtual haystack with your request hidden somewhere.  Besides that I’ve been on hold for 40 min trying to find out why I have been double charged and why I haven’t received the $300 Verizon Gift Card that was promised when I switched from ATT.  Was it just a ploy? Wondering how I can get back to AT&amp;T.
-- Tinman N Oz, 2024-12-29

### ***** "Great"
Great
-- Ssukhjinder, 2024-12-29

### *---- "Full of bugs and terrible CS"
Purely due to how bad this app is and how terrible the associated customer service. I’d strongly recommend a more customer focused carrier.
-- bgmncwj, 2024-12-29

### ***** "Superior service"
Awesome
-- Tee Monae034, 2024-12-29

### ***** "Great"
Great
-- Bucky6906, 2024-12-29

### *---- "Terrible customer service"
It’s not even worth asking these people a question because they answer your question with 1 million other questions. There’s a good chance that what they told you is wrong. Most of them are sales focused.  I really regret getting in another contract with this company. They really needs to step it up and do better. I’ve been a customer for 17 years and what have I gotten out of that?  Nothing but headaches. We’ve always had these reward programs, but what they actually need to do is reward us for putting up with them.
-- Karenhahaha!, 2024-12-29

### ****- "Li"
She was patient and had me fixed in no time!
-- Sissy1 Spot, 2024-12-29

### ***** "Great Customer Service"
Representative was very warm and friendly
-- MignonDaupin, 2024-12-29

### ***** "Sales Representative"
I’m writing in regards to Sales Rep, Nichole Blanchard, in the East Greenbush NY center. Nichole is probably the nicest, most efficient and knowledgeable representative I have ever met when dealing with my VZ cell service. There is a personalization to the communication. You’re not just a number. I’m very  pleased and will refer friends and family to her. Please pass this on to management. Thank you so much.
-- R Anton, 2024-12-29

### *---- "Can’t see account"
Can’t use app can’t access account made minor changes at a Verizon store and now I’m kicked off? What gives iv been a client for 21 years this is unacceptable
-- Laurlie Mann, 2024-12-28

### ***-- "Network Issues"
Everyday there is an issue with connections. TV goes down. My cameras don’t show automatic live views. There is a problem with the Network?? This has been going on for a year now. I am looking into other Networks Providers. I am tire of calling Verizon Tech support. No one has time for this. And you want me to switch to your cellular data service! I don’t think so
-- ReynoldUSA, 2024-12-28

### *---- "Terrible"
This is by far the worst company I have ever death with. I ported my number over a month ago and thought it was done. Nope paid a whole month for it not to work I had to pay my old phone bill to get calls every time they said it was working nope
-- Jen in fl :), 2024-12-28

### ***** "Using app to manage account"
Very easy to manage account and not waste time
-- Klazzy fam, 2024-12-28

[View all My Verizon reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## My Verizon Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Utilities | #8 |
| Top Free | United States | Overall | #226 |

## My Verizon Discovered Keywords
- free utility
- mybiz
- version
- mobile data app
- verizon visible
- my first 1
- nearby places
- my verizon
- verizon prepaid
- verizon hotspot

## Apps Similar to My Verizon
- [Con Edison](https://apptail.io/app/con-edison-cEd/united-states)
- [Tech Coach](https://apptail.io/app/tech-coach-iji/united-states)
- [BGE - An Exelon Company](https://apptail.io/app/bge-an-exelon-company-SMm/united-states)
- [Dominion Energy](https://apptail.io/app/dominion-energy-xfw/united-states)
- [Columbia Gas](https://apptail.io/app/columbia-gas-pEy/united-states)
- [instaProtek](https://apptail.io/app/instaprotek-xOL/united-states)
- [US Mobile](https://apptail.io/app/us-mobile-NcS/united-states)
- [ecoATM](https://apptail.io/app/ecoatm-FxX/united-states)
- [National Grid](https://apptail.io/app/national-grid-FaCb/united-states)
- [tryCricket by Cricket Wireless](https://apptail.io/app/trycricket-by-cricket-wireless-bQlc/united-states)

## My Verizon Available In
- [United States](https://apptail.io/app/my-verizon-SSIb/united-states)
- [Canada](https://apptail.io/app/my-verizon-SSIb/canada)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*
