---
title: "My247 - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "24|7 Home Rescue app for iOS is designed to let customers get help, make a claim, complete your eligibility, book a service and use their cover from the convenience of their smartphone. My247 app is f"
---

# My247 — United Kingdom
> Contact 24|7 Home Rescue

![My247 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/f2/e5/ce/f2e5ceaf-4891-53b6-6b6d-638f638b2913/AppIcon-0-0-1x_U007emarketing-0-10-0-85-220.png/434x0w.png)

**Developer:** [247 LABS](https://apptail.io/developer/247-labs-NEEf) (United Kingdom)
**Category:** Lifestyle
**Rating:** 1.7/5 (18 ratings)
**Price:** Free
**Bundle ID:** io.ionic.my247
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.0 (released 2023-12-01)
**Original Release:** 2017-12-06
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1320866280)
**AppTail Page:** [https://apptail.io/app/my247-OrId/united-kingdom](https://apptail.io/app/my247-OrId/united-kingdom)

## My247 Description
24|7 Home Rescue app for iOS is designed to let customers get help, make a claim, complete your eligibility, book a service and use their cover from the convenience of their smartphone. My247 app is free to download and keep the app stored on your smartphone for extra peace of mind and should something go wrong, you can view your cover plan coverage, make a claim, book a service, complete your eligibility and call us directly in just a few clicks. 

With 24|7 Home Rescue app you can:  

• View your product details
• Make a claim
• Call us in one click
• Book a service
• See our latest offers
• Complete your eligibility
• Keep all your document in one place
• Unique MOT reminder service
• Track your car, engine health and much more with CARLO
 
How to login?
Once downloaded, you'll be able to link your 24|7 Home Rescue account by entering your reference number and surname.

Having a problems with My247 app?
If you’re having problems using the app or want to give us some feedback visit 

Please include: 

• A brief description of the problem
• Which device and version of the operating system you’re using


Who can use the app?

- Customers who hold one or more active cover plan with us

- If you have multiple products through 24|7 Home Rescue and can't see them all when you're logged into the app, you can try logging in with your individual policy numbers to see them all.

## My247 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/59/4b/1b/594b1bc5-9f54-dad6-29fb-a3d4f1351191/pr_source.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/b0/33/6f/b0336f87-a8a6-2caa-9114-0bd6ec8228ad/pr_source.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/b1/cf/cc/b1cfccb3-4847-20fa-22a6-f43b722db517/pr_source.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/f9/9e/57/f99e57f9-922f-b662-0143-1b3e45171b04/pr_source.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/f8/8e/57/f88e57fc-b25a-3956-0259-d652b78f7dd4/pr_source.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/bf/46/2f/bf462fdc-722c-1050-cdc0-b069e1678daa/pr_source.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/6e/12/30/6e12309e-783e-ed32-270f-ebaaefc34207/pr_source.jpg/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/09/36/2b/09362bfe-213c-3756-403f-d81eabdaf224/pr_source.jpg/1242x2688.png)

## My247 Rating Breakdown in United Kingdom
- 5 stars: 3 (17%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 15 (83%)

## My247 Reviews in United Kingdom

### *---- "No idea how this passed review"
I have no idea how this app passed Apples strict review process, it doesn't follow any design protocols that Apple set out and half of the screen when logged in is obscured by the terrible windows phone (if windows phone was launched in 1998) style icons. 

The chat bot isn't a chat bot and is a pre-defined route for every option, it sends you to links that are dead and kills the chat once it thinks it has answered the question (it has not).
-- Dayoko91, 2025-01-29

### *---- "App is worse than their service"
The dashboard page is broken with a menu hidden behind the icons. There is no account page as mentioned in the cancellation details of their email.
-- dpGoose, 2025-01-18

### ***** "Great service"
I took a service agreement with 24/7 which started on the 21st December it was a lot cheaper than my renewal price with British Gas. I was sceptical but since I’ve had two issues with a leaking pipe under the sink and a boiler breakdown they both issues resolved to a very high standard I am pleased to got this policy. Their response has been perfect having a better response time than British Gas.
-- Proudly a customer, 2025-01-16

### *---- "Terrible"
The app is shockingly bad, hard to negotiate to the point of giving up and calling. Then it gets worse! Automatic system is prolonged and that is if it doesn’t hand up on you. If you do get through the staff are fixated on selling you the maximum they can.  Honestly avoid.
-- Warnurse, 2025-01-13

### *---- "Terrible App"
App is terrible it’s just a web wrapper to the website and is so slow to use the login screen is the only decent part of the app as it’s smooth and fast once in page doesn’t render well and it’s not user friendly imo it’s need a complete rethink and started again
-- iammbuk, 2025-01-12

### *---- "Can’t access my account"
The opening page of this app allows me to enter my credentials but then takes me to a page where it advises that the credentials are incorrect - but doesn’t allow any amendment of the details. Can’t use it.
-- ANDYMO1962, 2024-08-10

### ***** "Simple and easy to use"
Can’t ask for much more book a service easy peasy
-- isethf, 2024-02-21

### *---- "Awful Service"
Absolutely Awful Service.
We took out boiler cover and our boiler is randomly switching the heating on by itself and refusing to turn off getting really hot until we switch itself off at the mains.
Rang the claim line and they decided over the phone it’s the diverter valve, this was a claims handler who didn’t have a clue what that does or how it works but that is what the screen said.
They refuse to come out and diagnose the fault stating that the diverter valve is part of the heating system and therefore isn’t covered under the boiler cover despite being in the boiler.
Even after explaining the diverter valve does not do this and is built into the boiler itself they still decided it isn’t covered and if I want someone to come and look I must pay £95 and then pay for any further parts and labour.
They seem to think that any part in the boiler either works the hot water system or the heating system so unless you get the additional cover for that as well your boiler insurance doesn't actually cover anything. 
They refuse to discuss this and will only say its the diverter valve and we don’t cover that.
-- NPL Nick, 2023-12-11

### ***** "Excellent service"
Boiler stopped heating the system, I filled the claim in the app very early morning. Within an hour someone phoned, ascertained the problem and an engineer was with me that afternoon. I was so impressed, sadly another problem occurred immediately and they again got back to me within the hour, I’m at the end of my year one contract but am definitely going to stay.
-- Maybarker, 2023-02-03

### *---- "Unusable App"
Pointless app. You can’t log in and tells you to call a number. Also, these are total cowboy company had a water leak through an electrical fitting and they told me to lift my floorboards to locate the problem myself. Electricity and water! Really. Avoid this company at all costs. Total Arthur Daley con merchants.
-- Mattblack1972, 2023-01-18

[View all My247 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## My247 Available In
- [United Kingdom](https://apptail.io/app/my247-OrId/united-kingdom)
- [Argentina](https://apptail.io/app/my247-OrId/argentina)
- [Australia](https://apptail.io/app/my247-OrId/australia)
- [Azerbaijan](https://apptail.io/app/my247-OrId/azerbaijan)
- [Belgium](https://apptail.io/app/my247-OrId/belgium)
- [Brunei](https://apptail.io/app/my247-OrId/brunei)
- [Brazil](https://apptail.io/app/my247-OrId/brazil)
- [Belarus](https://apptail.io/app/my247-OrId/belarus)
- [Canada](https://apptail.io/app/my247-OrId/canada)
- [Switzerland](https://apptail.io/app/my247-OrId/switzerland)
- [Chile](https://apptail.io/app/my247-OrId/chile)
- [China](https://apptail.io/app/my247-OrId/china)
- [Colombia](https://apptail.io/app/my247-OrId/colombia)
- [Czechia](https://apptail.io/app/my247-OrId/czechia)
- [Germany](https://apptail.io/app/my247-OrId/germany)
- [Dominican Republic](https://apptail.io/app/my247-OrId/dominican-republic)
- [Algeria](https://apptail.io/app/my247-OrId/algeria)
- [Ecuador](https://apptail.io/app/my247-OrId/ecuador)
- [Egypt](https://apptail.io/app/my247-OrId/egypt)
- [Spain](https://apptail.io/app/my247-OrId/spain)
- [Finland](https://apptail.io/app/my247-OrId/finland)
- [France](https://apptail.io/app/my247-OrId/france)
- [South Africa](https://apptail.io/app/my247-OrId/south-africa)
- [United Arab Emirates](https://apptail.io/app/my247-OrId/united-arab-emirates)
- [Greece](https://apptail.io/app/my247-OrId/greece)
- [Hong Kong SAR China](https://apptail.io/app/my247-OrId/hong-kong)
- [Hungary](https://apptail.io/app/my247-OrId/hungary)
- [Indonesia](https://apptail.io/app/my247-OrId/indonesia)
- [Ireland](https://apptail.io/app/my247-OrId/ireland)
- [India](https://apptail.io/app/my247-OrId/india)
- [Italy](https://apptail.io/app/my247-OrId/italy)
- [Japan](https://apptail.io/app/my247-OrId/japan)
- [South Korea](https://apptail.io/app/my247-OrId/south-korea)
- [Kuwait](https://apptail.io/app/my247-OrId/kuwait)
- [Kazakhstan](https://apptail.io/app/my247-OrId/kazakhstan)
- [Lebanon](https://apptail.io/app/my247-OrId/lebanon)
- [Mexico](https://apptail.io/app/my247-OrId/mexico)
- [Malaysia](https://apptail.io/app/my247-OrId/malaysia)
- [Nigeria](https://apptail.io/app/my247-OrId/nigeria)
- [Netherlands](https://apptail.io/app/my247-OrId/netherlands)
- [New Zealand](https://apptail.io/app/my247-OrId/new-zealand)
- [Peru](https://apptail.io/app/my247-OrId/peru)
- [Philippines](https://apptail.io/app/my247-OrId/philippines)
- [Pakistan](https://apptail.io/app/my247-OrId/pakistan)
- [Poland](https://apptail.io/app/my247-OrId/poland)
- [Portugal](https://apptail.io/app/my247-OrId/portugal)
- [Romania](https://apptail.io/app/my247-OrId/romania)
- [Russia](https://apptail.io/app/my247-OrId/russia)
- [Saudi Arabia](https://apptail.io/app/my247-OrId/saudi-arabia)
- [Sweden](https://apptail.io/app/my247-OrId/sweden)
- [Singapore](https://apptail.io/app/my247-OrId/singapore)
- [Thailand](https://apptail.io/app/my247-OrId/thailand)
- [Türkiye](https://apptail.io/app/my247-OrId/turkey)
- [Taiwan](https://apptail.io/app/my247-OrId/taiwan)
- [Ukraine](https://apptail.io/app/my247-OrId/ukraine)
- [United States](https://apptail.io/app/my247-OrId/united-states)
- [Vietnam](https://apptail.io/app/my247-OrId/vietnam)
- [Denmark](https://apptail.io/app/my247-OrId/denmark)

---

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