Description

Mobile connectivity with My3, your gateway to 24/7 connected living. From managing plan usage and settling bills to exclusive offers, Three Ireland’s official app has you covered.
Why My3 stands out:

- Instant top-ups for you, your friends, or family.

- Effortless bill payments, with options to schedule direct debit and unlock upgrades.

- Real-time visibility into your plan usage.

- View up to 12 months of past bills and get a breakdown of your bills, including extra charges.

- Direct chat support with our dedicated agents.

- Stay updated on exclusive offers and win tickets to 3Arena and 3Olympia events.

- Dive into a world of connected living with our wide range of lifestyle products.

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Screenshots

User Rating

3.79 out of 5

8,385 ratings in Ireland

5 star

5,140

4 star

594

3 star

393

2 star

225

1 star

2,033

Ratings History

My3 Installs

Last 30 days

0

View Installs Data

My3 Revenue

Last 30 days

$0

View Revenue Data

My3 Reviews

Useless app

There is no option to view the bill, the support page tells you to go to places that do not exist, very frustrating

Absolutely terrible

I don’t usually write reviews but this is the worst mobile app ever. Disgusting UX/UI, it is slow, bugged and lagging.

Fix your app then USE IT

As soon as I figured out how to get the app doing anything I wanted it to, you asked me to agree to terms of service, ON A WEBSITE, THAT IS SOMEHOW MORE TERRIBLE THAN THE APP WAS Make the app actually useable and then USE IT I hate oligopolies

Purposely confusing

Buying add-ons when you already have a PrePay plan that tops up automatically is purposely confusing so that Three can steal customers money. Even if you catch the mistake within a minute, you spend half an hour talking with a customer service chat just to be denied a refund, contrary to EU law. Three hopes customers will simply give up.

Terrible app

I cannot view my bills on the app despite the chatbot telling me “great news” I could… I have been send around in circles all day on the app and the online website trying to buy an upgrade. It has been so frustrating I am thinking of leaving 3 🙈🙈

Bad app

Keeps trying to bring me to the online webpage anyway.This keeps on breaking saying “bad gateway”. What’s the the point in having an app ??

Worst application experience

The application is not user friendly.

waste of time and money

currently abroad in salou (while paying a high monthly plan of €60 for an IPhone 14 Pro) and my data is not working, i have turned my phone on and off, have allowed data roaming and checked it is on and i'm still left stranded abroad without a fully functioning phone. i have tried to contact customer service and it was pointless not happy at all causing unnecessary stress, frustration and hassle on hoildays

No

Still no Face ID. In 2024! Also you have to shut down the app to log in. Otherwise it will show you white screen and nothing else.

Bad customer experience

Bad design, bad menus, stressful experience. What’s the point of using the app if it keeps taking you to the website??

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Ireland Productivity	15
Top Free	Ireland	110
Top Free	Hong Kong Productivity	155
Top Free	Taiwan Productivity	486

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App Info

Last updated

1 week ago

My3

Manage your Three account 24/7