---
title: "MyAflac - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Access your Aflac account 24/7 with MyAflac®.  Register for MyAflac to access information about your coverage, at your convenience.  Submit claims and check claims status View secure messages includin"
---

# MyAflac — United States

![MyAflac App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/42/c6/50/42c6501f-bfa2-5aaf-a6e0-ccf2140c781c/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [American Family Life Assurance Company of Columbus US](https://apptail.io/developer/american-family-life-assurance-company-of-columbus-us-hvFd)
**Category:** Business
**Rating:** 4.4/5 (6,379 ratings)
**Price:** Free
**Bundle ID:** com.aflac.access
**Store:** Apple App Store
**Country:** United States
**Version:** 26.13.1 (released 2026-08-20)
**Original Release:** 2017-12-01
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1289862640)
**AppTail Page:** [https://apptail.io/app/myaflac-ekNj/united-states](https://apptail.io/app/myaflac-ekNj/united-states)

## MyAflac Description
Access your Aflac account 24/7 with MyAflac®. 
Register for MyAflac to access information about your coverage, at your convenience. 
Submit claims and check claims status
View secure messages including your explanation of benefits 
View and manage your coverage 
Make changes to your policies 
Make payments and enroll in direct deposit for fast claim payments
View your agent’s contact information 
Enroll in Aflac Always to keep your coverage at the same rate – even if circumstances change
Download the MyAflac app today.

## MyAflac Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/64/f6/d8/64f6d8e0-a1d8-7a8c-e432-5e1da2c32694/27395f99-c15f-45ca-a5f4-0d671451f5ff_App_store_Aflac_iPhone_10.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/18/dd/5c/18dd5c23-1df7-1fdd-aa20-9fc8669b2c82/17fcf08d-146f-47a9-8c85-4a96ad59c67b_App_store_Aflac_iPhone_8.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/46/cc/8f/46cc8f25-a3ee-809f-9c5a-865a6e69d648/d805b9e0-5537-488a-99a3-7b5554b467e9_App_store_Aflac_iPhone_9.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/f1/c4/0b/f1c40bd8-7b9b-7b24-7773-58ff58bff887/5a9a7f72-f49c-4554-9381-9f3635b5d722_App_store_Aflac_iPhone_6.jpg/1284x2778.png)

## MyAflac Rating Breakdown in United States
- 5 stars: 4,924 (77%)
- 4 stars: 412 (6%)
- 3 stars: 139 (2%)
- 2 stars: 167 (3%)
- 1 stars: 737 (12%)

## MyAflac Reviews in United States

### *---- "Poor App Functionality"
Every single time I log into the app it requires me to re-enable autopay.  Despite enabling autopay and the account verifying it’s set up, payments have never gone through via auto pay, every payment has be manually entered, every single month. 
Enabling biometrics also does not truly enable biometrics. Each log in I have to reconfirm I would like to enable biometrics, completely negating the purpose of enabling biometrics in the first place. No update has resolved this. Not a user friendly app by any means
-- MorgsAMK, 2025-03-01

### *---- "Login doesn’t work"
I just recently set up my insurance and can’t even use the app please fix this
-- Grallhog, 2025-02-05

### ***** "Amazing Policy"
I started our family policy in 2007 and after I left my job, I kept it. To date, it has paid almost $48,000. They will remind you annually to send in your claim and when paying for claims, will add remarks to claims telling me not to forget to submit another claim for a Dr’s visit to have stitches removed. 
We also have a separate Accident policy with Aetna and I’m still waiting 2 months later for them to pay and they have direct access to my health insurance so they see everything that is billed. But Aflac always pays in a week or less for me as long as I turn in the items they require to pay. I LOVE AFLAC. 
Another bonus is that I’m still locked into the same monthly rate since 2007. I’m grateful that they’ve never canceled us.
-- Akoch4096, 2024-12-27

### *---- "App not working"
New to Aflac and wanted to keep up with my account and the app is not working at all.
-- ReRee35, 2024-08-30

### ***-- "Short term disability"
I was hit by another car while I was driving I had surgery and made a claim I’m still off work almost three months I received One check and two bills for Aflac
-- rvchester, 2024-08-19

### *---- "Mobile app doesn’t work"
You will not be able to access your account through the app. Very annoying I expected better.
-- wolf Jabali, 2024-07-30

### **--- "Can’t log in"
Can’t even log in through the app. I have to go to my browser, log in that way then it redirects me to the app.
-- Imma be honest 13, 2024-07-17

### *---- "Why isn’t the app working?"
One week ago the app was working. 

Since this past weekend, the app is not working. 

What’s going on?
-- E5J, 2024-06-11

### *---- "Doesn’t work"
This app is literally always down. I still have never used it, everytime you log in they are having technical difficulties.
-- DivineKitty, 2024-04-30

### ***** "My Breast Cancer Journey……. I was diagnosed with breast cancer"
I was not upset in hearing the news, I wanted to know what are we going to do about it.
In the next few weeks I went through mammograms, sonograms and was diagnosed as having Invasive Ductal Carcinoma in the right breast.

As I was preparing to start on this journey, I prayed and prayed and I asked God to walk with me through this and he did. I prayed that everything would be alright. 

I went to my Aflac cancer policy that I had signed up for. I remember my agent said to me , Brenda you may never use this , but we never know what is in the future. That was in 2011 when I signed up and I am glad I did.
Aflac has been wonderful in working with me through this.
I have been through my surgery, my Kemo and Radiation. It has been a year since my diagnosis and I continue to do all of my follow ups.
To be a member of Aflac was a great investment. I appreciate all of what Aflac has done for me and is still doing . 
I am still on my Journey and I thank God every day as I walk in my Spiritual journey with him.
Blessings to the Aflac Family,
Brenda Arkward
-- 6Kee, 2024-04-23

[View all MyAflac reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## MyAflac Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Business | #220 |



## MyAflac Available In
- [United States](https://apptail.io/app/myaflac-ekNj/united-states)
- [United Kingdom](https://apptail.io/app/myaflac-ekNj/united-kingdom)
- [India](https://apptail.io/app/myaflac-ekNj/india)
- [Canada](https://apptail.io/app/myaflac-ekNj/canada)
- [Japan](https://apptail.io/app/myaflac-ekNj/japan)

---

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