---
title: "MyCard AU - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "Manage your card and account on the go with the MyCard App.    Secure login • Access your account using biometric login (Touch ID or Face ID)   Easy access to the important stuff   • Our home screen p"
---

# MyCard AU — Australia

![MyCard AU App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d7/ce/db/d7cedb8d-3fad-76b0-2db6-f4a31c063168/AppIcon-0-0-1x_U007ephone-0-1-85-220.jpeg/434x0w.png)

**Developer:** [National Australia Bank](https://apptail.io/developer/national-australia-bank-ri) (Australia)
**Category:** Finance
**Rating:** 1.4/5 (297 ratings)
**Price:** Free
**Bundle ID:** au.com.nab.CitiEdge
**Store:** Apple App Store
**Country:** Australia
**Version:** 4.7.1 (released 2026-09-11)
**Original Release:** 2025-11-19
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id6504455295)
**AppTail Page:** [https://apptail.io/app/mycard-au-Nntx/australia](https://apptail.io/app/mycard-au-Nntx/australia)

## MyCard AU Description
Manage your card and account on the go with the MyCard App.  

Secure login
• Access your account using biometric login (Touch ID or Face ID) 

Easy access to the important stuff  
• Our home screen puts everything you need at your fingertips. Check your account balance, track your transaction history, and view your reward points – without navigating through multiple screens.  
• Once you’re logged in, your card details can be viewed directly from the home screen for when you need them in a hurry.  
• Chat with our team of agents via our Mobile App or Online. 

Account management  
• Begin spending straight away with your digital card before the physical one arrives.  
• Add your card to Apple Pay for secure, contactless payments with just a tap of your device.  
• Activate your card, reset your PIN or temporarily lock or unlock a lost card.  
• Stay organised with your account statements, which you can view and download in the app.  
• View your minimum repayment amount and make repayments in the way that you prefer.  

Download and get started in just a few minutes.   

MyCard is issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”). 

Apple Pay, Face ID and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.

## MyCard AU Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4d/4e/68/4d4e684d-5af5-dae8-51ea-f6c4d47b4b5c/MyCard_App-store_Screen-01.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/55/72/2a/55722af7-fc49-e0fe-8ff7-84d17d0945d3/MyCard_App-store_Screen-02.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/17/43/53/1743535d-6070-b3fd-ff54-54bf71069bfa/MyCard_App-store_Screen-03.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a9/81/52/a98152ba-70f0-5eff-fac0-cc8914126a4c/MyCard_App-store_Screen-04.jpg/1284x2778.png)

## MyCard AU Rating Breakdown in Australia
- 5 stars: 19 (6%)
- 4 stars: 2 (1%)
- 3 stars: 8 (3%)
- 2 stars: 16 (5%)
- 1 stars: 252 (85%)

## MyCard AU Reviews in Australia

### *---- "Terrible"
Never written a review here before, but compelled to write one after a forced transition to this product. The app regularly does not work and allow me basic access to see my transactions… hoping the poor review will prompt action. Otherwise I will have to close the account.
-- Three52825, 2025-12-01

### *---- "Pitiful"
Buggy interface, clunky setup
-- Ed doc 72, 2025-12-01

### ***-- "Good with some glitches"
As the password field is obstructed by the phone keyboard, you can’t see what you type or paste easily. 
But you can press on the password field and not letting go until the Paste option appears. 
Another option is to use the iPhone mirroring. 
The app logs you out every single time. And the session is short so you might be kicked out and start the whole thing again. 
Once you registered, you will be login using passcode by default, so if you use a password manager, you might have put in the password instead of a passcode (6 digits) and would cause the login to fail. 
Overall, the UI is easier to navigate than Citi and looks nicer but personally I think the brown color theme looks rather cheap.
The transaction history took 7s to load and same as the payee list. And it is slow every time and not just the first time like NAB app. Probably the slowest out of ANZ, CBA, HSBC, ING, NAB, Westpac apps I have used over the years.
-- thearcfox, 2025-12-01

### *---- "Endless Loop"
I’m on mobile iOS 18.6.2. Open app > Get your user ID > Enter card no. and DOB > enter code from text message > back to Get your user ID… 

Longest 2 steps that never gets anywhere. Shameful.
-- Pipupipuuu, 2025-12-01

### *---- "Keyboard doesn’t pop"
I need to fill in details to setup auto debit but the app doesn’t show keyboard to type in details! This is frustrating.
-- narendra1932, 2025-12-01

### *---- "What a Joke"
Good old Suncorp made us join MyCard used the app twice & it already won’t open up for me. Called up help line & waited 1hr1/2half on hold what a joke looks like I’m off to fined a new bank & credit card provider.
-- Hedley72, 2025-12-01

### *---- "Rubbish customer service"
Citi has now become my card. The customer service is absolutely rubbish ( over the phone and the online chat) spent about 30minutes over the last 3 days EVERYDAY then give up but decided to stay on the phone today it’s been an hour and my battery need a charge so thought I’d leave a review here as my last resort. Not sure why this is so hard guess they collected all the dole bludgers and gave them a job. Guessing everyone is around the water fountain. Imagine if you were calling to report a lost card or needed help with a payment that was urgent. My advice go back to Citi.
-- Ziggys0912, 2025-12-01

### *---- "Even worse than the old Citi app"
Has anybody actually tested this app? Itty is unusable. I can't switch my NAB Citi card to this app as I can not set a password during the migration process as the password confirm field is being blocked by the virtual keyboard with no scrolling of the app page to make it visible. Absolute ridiculous.  Basic UI/UX testing not done.
-- Hendrik Brandt, 2025-12-01

### *---- "Disappointed"
I rarely write reviews, but the sheer amateurish state of this app compelled me to add my voice to the chorus. NAB acquired Citibank’s Australian retail consumer business on 1 June 2022 (over three years ago!) yet the resulting app feels like a rushed prototype.

As others have noted, the *confirm‑password* field is completely obscured by the keyboard during account setup. I even reduced my phone’s text size to the smallest possible, hoping a smaller UI would reveal it, but it didn’t. The only workaround was to create the credentials on a desktop browser and then log in to the app with those pre‑made details.  

In 2025, an app that forces users to abandon their mobile device for basic account creation is simply unacceptable.
-- Spirit animal: Denis Denuto, 2025-11-30

### *---- "Poor app"
App is slow and can’t login half the time. Will be cancelling credit card and going with different bank because of this app change. Poor decision
-- Angry Urmet User, 2025-11-30

[View all MyCard AU reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## MyCard AU Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Finance | #188 |

## MyCard AU Discovered Keywords
- mycard au


## MyCard AU Available In
- [Australia](https://apptail.io/app/mycard-au-Nntx/australia)
- [United States](https://apptail.io/app/mycard-au-Nntx/united-states)
- [Belgium](https://apptail.io/app/mycard-au-Nntx/belgium)
- [Bermuda](https://apptail.io/app/mycard-au-Nntx/bermuda)
- [Brunei](https://apptail.io/app/mycard-au-Nntx/brunei)
- [Belize](https://apptail.io/app/mycard-au-Nntx/belize)
- [Canada](https://apptail.io/app/mycard-au-Nntx/canada)
- [China](https://apptail.io/app/mycard-au-Nntx/china)
- [Cyprus](https://apptail.io/app/mycard-au-Nntx/cyprus)
- [Czechia](https://apptail.io/app/mycard-au-Nntx/czechia)
- [Denmark](https://apptail.io/app/mycard-au-Nntx/denmark)
- [Dominican Republic](https://apptail.io/app/mycard-au-Nntx/dominican-republic)
- [Ecuador](https://apptail.io/app/mycard-au-Nntx/ecuador)
- [Finland](https://apptail.io/app/mycard-au-Nntx/finland)
- [United Kingdom](https://apptail.io/app/mycard-au-Nntx/united-kingdom)
- [Ghana](https://apptail.io/app/mycard-au-Nntx/ghana)
- [Indonesia](https://apptail.io/app/mycard-au-Nntx/indonesia)
- [Ireland](https://apptail.io/app/mycard-au-Nntx/ireland)
- [India](https://apptail.io/app/mycard-au-Nntx/india)
- [Iceland](https://apptail.io/app/mycard-au-Nntx/iceland)
- [Jamaica](https://apptail.io/app/mycard-au-Nntx/jamaica)
- [Jordan](https://apptail.io/app/mycard-au-Nntx/jordan)
- [Kuwait](https://apptail.io/app/mycard-au-Nntx/kuwait)
- [Lebanon](https://apptail.io/app/mycard-au-Nntx/lebanon)
- [Lithuania](https://apptail.io/app/mycard-au-Nntx/lithuania)
- [Luxembourg](https://apptail.io/app/mycard-au-Nntx/luxembourg)
- [North Macedonia](https://apptail.io/app/mycard-au-Nntx/north-macedonia)
- [Macao SAR China](https://apptail.io/app/mycard-au-Nntx/macau)
- [Mauritius](https://apptail.io/app/mycard-au-Nntx/mauritius)
- [Netherlands](https://apptail.io/app/mycard-au-Nntx/netherlands)
- [Nepal](https://apptail.io/app/mycard-au-Nntx/nepal)
- [New Zealand](https://apptail.io/app/mycard-au-Nntx/new-zealand)
- [Pakistan](https://apptail.io/app/mycard-au-Nntx/pakistan)
- [Romania](https://apptail.io/app/mycard-au-Nntx/romania)
- [Singapore](https://apptail.io/app/mycard-au-Nntx/singapore)
- [Slovenia](https://apptail.io/app/mycard-au-Nntx/slovenia)
- [Thailand](https://apptail.io/app/mycard-au-Nntx/thailand)
- [Ukraine](https://apptail.io/app/mycard-au-Nntx/ukraine)
- [Uganda](https://apptail.io/app/mycard-au-Nntx/uganda)
- [Uzbekistan](https://apptail.io/app/mycard-au-Nntx/uzbekistan)
- [Vietnam](https://apptail.io/app/mycard-au-Nntx/vietnam)
- [Austria](https://apptail.io/app/mycard-au-Nntx/austria)
- [South Africa](https://apptail.io/app/mycard-au-Nntx/south-africa)
- [Azerbaijan](https://apptail.io/app/mycard-au-Nntx/azerbaijan)

---

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