MyChart

This is a terrible app, a total waste of time!

I like My Chart but quit changing it all the time.

Sarah Kratzer and staff very efficient , thorough and professional . Feel very comfortable and relaxed. Don M.

I wouldn’t know what to do WITHOUT MyChart. It keeps me up to date on appointments, test results, x-rays and everything else to help me. If I have an issue on how to do something, and I’m not sure how to do it, I always get help from Customer Service. I love MyChart. Thank you, Lillian Salice

Hard for Me to grasp

The program is difficult. One day accepts my password and the next time I try to sign in, they want me to change my password. I do not know much about cell phones, so in September, I don’t know how to use Zoom or follow a video. Everything scheduled for September 30th, I cannot do. I don’t even know what a patient portal is. Since I canever go back to the screen I was in, I have 2 questions. Can I drink water at anytime before the test? And can I have black coffee until the test?

The response is not in a timely manner

This is kind of disappointing because my specialist and PCP in the community (outside your network) notes and etc. are not reviewable by me, the client using MyChart. This means you can’t keep up and provide an accurate and up to date notes. Michele

This app gust keeps getting worse. Why don’t THEY design an app for the user not the designers software ego.

I already checked I. And it keeps telling me to check in