---
title: "myCiena - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "As a Ciena customer, you can use the myCiena mobile app to create, update, and track technical support tickets, equipment requests, and engineer dispatches anytime, anywhere.  You can save time by usi"
---

# myCiena — Canada

![myCiena App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a4/79/e3/a479e33c-aac1-df00-2b0d-ab8633acb68f/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/434x0w.png)

**Developer:** [Ciena](https://apptail.io/developer/ciena-JcPc)
**Category:** Business
**Rating:** N/A (0 ratings)
**Price:** Free
**Bundle ID:** com.mysalesforce.mycommunity.C00D500000006sroEAA.A0OT4z000000CaR7GAK
**Store:** Apple App Store
**Country:** Canada
**Version:** 264.000 (released 2026-10-22)
**Original Release:** 2023-07-20
**Languages:** English, Arabic, Czech, Danish, Dutch, Finnish, French, German, Greek (modern), Hebrew (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id6449017102)
**AppTail Page:** [https://apptail.io/app/myciena-uhvn/canada](https://apptail.io/app/myciena-uhvn/canada)

## myCiena Description
As a Ciena customer, you can use the myCiena mobile app to create, update, and track technical support tickets, equipment requests, and engineer dispatches anytime, anywhere.  You can save time by using our tools to help troubleshoot issues.  Search our extensive knowledge base, see your performance dashboards, troubleshoot with a live engineer via chat, and much more.
 
Available features include:

Create and access technical support tickets
Create and access equipment requests
Create and access engineer dispatches
Chat with a live engineer
File transfer protocol (FTP)
View performance metrics
Access your notifications
Search our knowledge base
Search our technical publications
Virtual Assistant

## myCiena Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/14/2a/d0/142ad01d-6c85-7ab7-2bbd-ab4918e10641/APP_IPHONE_65_001.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/58/4a/3d/584a3def-60ea-1b8a-cc42-778694c5f104/APP_IPHONE_65_002.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/54/20/c2/5420c287-b622-d0cc-69d1-bdca48a7b7dc/APP_IPHONE_65_003.png/1242x2688.png)






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## myCiena Available In
- [Angola](https://apptail.io/app/myciena-uhvn/angola)
- [Barbados](https://apptail.io/app/myciena-uhvn/barbados)
- [Bermuda](https://apptail.io/app/myciena-uhvn/bermuda)
- [Belarus](https://apptail.io/app/myciena-uhvn/belarus)
- [Belize](https://apptail.io/app/myciena-uhvn/belize)
- [Canada](https://apptail.io/app/myciena-uhvn/canada)
- [Italy](https://apptail.io/app/myciena-uhvn/italy)
- [Jamaica](https://apptail.io/app/myciena-uhvn/jamaica)
- [Jordan](https://apptail.io/app/myciena-uhvn/jordan)
- [Cayman Islands](https://apptail.io/app/myciena-uhvn/cayman-islands)
- [Kazakhstan](https://apptail.io/app/myciena-uhvn/kazakhstan)
- [Sri Lanka](https://apptail.io/app/myciena-uhvn/sri-lanka)
- [Macao SAR China](https://apptail.io/app/myciena-uhvn/macau)
- [Mauritius](https://apptail.io/app/myciena-uhvn/mauritius)
- [Nepal](https://apptail.io/app/myciena-uhvn/nepal)
- [Oman](https://apptail.io/app/myciena-uhvn/oman)
- [Qatar](https://apptail.io/app/myciena-uhvn/qatar)
- [Senegal](https://apptail.io/app/myciena-uhvn/senegal)
- [Suriname](https://apptail.io/app/myciena-uhvn/suriname)
- [Tunisia](https://apptail.io/app/myciena-uhvn/tunisia)
- [United States](https://apptail.io/app/myciena-uhvn/united-states)

---

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