This is the official MyCiTi App for the City of Cape Town.
The app enables commuters, visitors and locals to plan their journey around Cape Town and the surrounding area using the world class MyCiTi bus service.
Users can:
• Plan their journey
• View Timetables, with real-time updates
• Find their nearest bus stop and how to get there
• Find out when the next bus is due to arrive
• Save and store regular routes and stops specific to you
• Receive latest alerts and updates on the services that affect you
• Calculate your fare
• Where to top up your MyCiTi card
• Contact MyCiTi in an emergency
• Find out about the latest MyCiTi offers and promotions
All in all the app makes travelling around Cape Town on the MyCiTi bus a more seamless experience.
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MyCiTi FAQ
Is MyCiTi free?
Yes, MyCiTi is completely free and it doesn't have any in-app purchases or subscriptions.
Is MyCiTi legit?
🤔 The MyCiTi app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Hi there. Please bring back the card scanning feature where people were able to check how many points they have on the app instead of walking out of their neighbourhood to go to a myciti station to go check their card balance. Or even adding a feature where people are able to check their card balance by adding their card number on the app. It would also be of convenience if you guys urgently add card uploading feature so your customers can upload theirs cards on the app instead of adding it a myciti station. Please guys, time are moving, technology is progressing and changing everyday. The least the company can do is provide convenience to its customers.
Not fit for purpose
Journey planner does not work- when I try to adjust the time it reverts back to real time.
No functionality to check balance on card.
Mobile App points Loading and Apple wallet integration
In this new age we use our phones for everything
Would be nice if we were able to load points via the app and also be able to upload our Myciti cards onto the wallet app and utilise nfc tapping to get into stations and buses other than having to use a physical card the entire time , move on with the times please
Needs development
Being able to check your card balance and top up are must haves for a bus app. In it’s current state it offers no advantages to using the website or google maps…
Do better
This app was last updated 3 years ago for iOS. It’s 2023 and this app is just a shame.
Give iOS users the ability to check their balance on mobile and pay electronically. Allow us to add mycity to Apple Pay
Lack of maintenance and support
App hasn’t been updated in 3 years. Wallet integration would be great.
Apple Wallet Transport Card
Please make the MyCiTi travelling cards available on iOs. Would make this much more convenient
Convient
Really helpful. Please add platform number in journry planner.
App malfunction
The app has stopped working and I can’t view when my next bus is coming
Great app but buggy
The idea behind the app is amazing but the problem the app crashes when I try to schedule a trip on my iPhone 8. Maybe this Is a bug because my network is working just fine. If I could resolve this the app would be perfect
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