MyDART Des Moines

I think dart gets a bit of a bad wrap but im not sure why! I just used dart for the first time and omg I was so impressed the route planner is helpful and you can tell that everyone at dart is really working to make it a convenient experience from the app to the helpful folks at dart central station to the sheer amount of ways to get the bus sechedule. There are printed versions, there’s this app there are the text and call features on the signs for each stop. I think we in Des Moines need to take greater advantage of this wonderful resource! Thank you dart!

I can’t purchase a ticket or sign in without an error app needs to be updated I use dart often.

Horrible

Some of the phone reps have condescending attitudes! Sometimes you will text me to let me know you’re sending a taxi, or car, but not always. I also prefer they pick one up in the back of my house!

If not, for Dart, I would not be able to do all that I do, go everywhere I go! I am in a wheelchair and am able to utilize the ParaTransit program. It is $3.50 to go one way within the city limits, I am able to get to all of my appointments mostly on time they do get very busy. The drivers Are very friendly. I used to take the 72 to Mercy One Health and fitness but they cut back on that route and now you have to take the 72 to Valley West and get on the 52 to get there so I pay seven dollars to get there and back so that makes it a little more of a talent but it’s still very helpful. If they keep cutting back it will be harder for people to get places, I’m the lucky one that has transit as a back up Thank you, Dart Thank you, dear drivers

Ty

What can I say? Dart gets me to where I need to go. Affordable fares friendly drivers and a comfortable seat. Dart helps keep money in my pocket!

Pretty easy to use after you read the directions and call customer service. They’re very helpful and efficient text I do need more para transit drivers

I’ve been without a car for 4 months and DART has been a lifesaver in allowing me to get around. It is great value for the money. Everyone should try riding the bus. It is an excellent service - and essential for many of its users.

I ride dart when my car is in the shop. I like sitting back with no worries and watching the scenery. I SURE HOPE MY SERVICE ISN’T ELIMINATED!