--- title: "MyDRTLogan - Reviews, Revenue and Downloads in Australia | Apple App Store" description: "The MyDRTLogan app supports TransLink’s Demand Responsive Transport (DRT) trial currently taking place in Logan, QLD. The MyDRTLogan app helps you: - Book trips - View and manage existing trips." --- # MyDRTLogan — Australia ![MyDRTLogan App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/73/54/b8/7354b80e-f415-b288-6eef-c029777da953/AU_DRT_App_Icon-0-1x_U007emarketing-0-0-85-220-0-10.png/434x0w.png) **Developer:** [Department of Transport and Main Roads](https://apptail.io/developer/department-of-transport-and-main-roads-NVwb) (Australia) **Category:** Navigation **Rating:** 1.3/5 (16 ratings) **Price:** Free **Bundle ID:** au.com.MyDRTLogan **Store:** Apple App Store **Country:** Australia **Version:** 4.1.1 (released 2019-11-26) **Original Release:** 2018-07-26 **Languages:** English, Spanish **App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1348391860) **AppTail Page:** [https://apptail.io/app/mydrtlogan-gtTj/australia](https://apptail.io/app/mydrtlogan-gtTj/australia) ## MyDRTLogan Description The MyDRTLogan app supports TransLink’s Demand Responsive Transport (DRT) trial currently taking place in Logan, QLD. The MyDRTLogan app helps you: - Book trips - View and manage existing trips. ## MyDRTLogan Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/8d/cb/d8/8dcbd8f1-fcd4-fd75-beb2-2c4d39e47533/pr_source.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/41/91/7e/41917e12-537a-550a-259f-fde6beb16ab4/pr_source.png/1242x2688.png) ## MyDRTLogan Rating Breakdown in Australia - 5 stars: 0 (0%) - 4 stars: 1 (6%) - 3 stars: 0 (0%) - 2 stars: 1 (6%) - 1 stars: 14 (88%) ## MyDRTLogan Reviews in Australia ### *---- "Unreliable" This app seems to be regularly offline and has currently been in crashed mode for three weeks. Please fix it. This is not customer service. -- Juschatn, 2025-04-06 ### *---- "It’s supposed to be easy and convenient?!" I have been used this for years and booking on the app just quick and easy then talk to people, the down side is they only provide every quarter an hour so if u want booking for 7:10 or 7:40 you have to call. And drop of and pick up is another part that they can be late or early but it’s always customer’s fault never the driver. And they supposed to charge customers $3 or $1.5 doesn’t matter cash or card should be no surcharge but they do. I have a list of driver who did that but again DRT said that’s translink’s problem and translink said you need to talk to DRT. And if you need to talk to a customer service sorry they only work Monday to Wednesday 9am-1pm how convenient. And if you report a fault again it’s never their fault is always customer. Since last week I pre book my trip for the rest of three week and fused what the app decided to quit so all my record of booking is gone. But when I called DRT they said oh your record is all there so we still got your booking. But next day I didn’t get the confirmation call none message either. And I book for drop of at 7:30 (and it’s 30mins window) guess what my pick up time?6:55 and it’s a short trip it took like 5 mins so that mean I have to seat in the cold wait for 7:30 to start walk in to my work?! It’s convenient when it suit you otherwise get a car. -- yvettek1984, 2024-07-09 ### *---- "Drop DRT. Give us Busses" Instead of giving us a handful of bus lines to meet the growing population, our Councillor has outsourced out mass transit to a company barely managing the bare minimum. The app is shoddy, insecure and fails to protect personal data. The continued use of DRT is not only a waste of taxpayer money, but punishes an entire suburb purely for their postcode. -- OMG-A-P0T4T0, 2024-05-19 ### *---- "Not working" Customer id code doesn’t stay in its place and keep deleting it self no matter how many time I try it keep on deleting. App needs to be fixed up ☹️ -- Dirtbikes82, 2022-02-09 ### *---- "Still completely useless" The local member of parliament was writing how good the ‘new app’ is. So installed again. And guess what... it STILL does not work. I called and THIS time was given a Customer Internal ID, and thought I was IN. But no. Verification email does NOT come. Ever. Useless useless useless. PS the person on the Contact phone number said she doesn’t use the app, never seen the app, couldn’t care less about the app. Great customer service. This is Logan 🤷‍♂️🙄😡 -- Dav18id, 2020-06-19 ### *---- "No Good" No good. Always says check your email to verify your account and I have already done this. Fix the app problems please? -- DRC657, 2020-04-15 ### *---- "Customer internal ID?" No any explanation in what a customer internal ID is or where to apply for one. I wonder who could easily use this app without any help from other resources. Very disappointing and unhelpful. -- Kai.C.86, 2020-02-07 ### *---- "Useless" Useless, can’t create an account because it require “internal customer ID” but nothing tells you what this is or where you get it. -- MargJaq, 2019-01-03 [View all MyDRTLogan reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to MyDRTLogan - [Qld Parks](https://apptail.io/app/qld-parks-jbu/australia) - [Brisbane Bus](https://apptail.io/app/brisbane-bus-tCwc/australia) - [ODIN PASS](https://apptail.io/app/odin-pass-fxnd/australia) - [Yellow Cabs Rockhampton](https://apptail.io/app/yellow-cabs-rockhampton-mPog/australia) - [D@RT](https://apptail.io/app/d-at-rt-cwXh/australia) - [BYO 13](https://apptail.io/app/byo-13-BwXh/australia) - [HopToIt: PTV & Translink](https://apptail.io/app/hoptoit-ptv-translink-ozXh/australia) - [Southern Downs & Granite Belt](https://apptail.io/app/southern-downs-granite-belt-dCXh/australia) - [BWC Brisbane](https://apptail.io/app/bwc-brisbane-VCXh/australia) - [Dazconn Taxi And Hire Car](https://apptail.io/app/dazconn-taxi-and-hire-car-clpi/australia) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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