---
title: "myDSG - Reviews, Revenue and Downloads in Hong Kong SAR China | Apple App Store"
description: "特爾高能源(DSG Energy)為蜆殼石油氣用戶推出嶄新手機應用程式「myDSG」，透過升級互動平台照顧中央及瓶裝石油氣用戶所需，提供多項獨有服務及功能，以提升整體客戶體驗。  【獨家石油氣流動賬戶管理】 隨時隨地管理中央石油氣賬戶，包括查閱石油氣賬單及繳費紀錄等；更可利用電子賬單上的條碼到便利店繳費，方便快捷。設有多種提示服務功能，提醒用戶每月報錶、最新賬單及安排定期安全檢查等。DSG Ene"
---

# myDSG — Hong Kong SAR China

![myDSG App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/0a/c4/0e/0ac40eb2-ff67-834e-8074-9871efea51b9/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/434x0w.png)

**Developer:** [DSG Energy](https://apptail.io/developer/dsg-energy-bPFe)
**Category:** Utilities
**Rating:** 1.3/5 (118 ratings)
**Price:** Free
**Bundle ID:** com.dsg-energy.myDSG
**Store:** Apple App Store
**Country:** Hong Kong SAR China
**Version:** 1.0.7 (released 2024-05-06)
**Original Release:** 2018-08-08
**Languages:** Chinese, English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/hk/app/app/id1420420339)
**AppTail Page:** [https://apptail.io/app/mydsg-lxp/hong-kong](https://apptail.io/app/mydsg-lxp/hong-kong)

## myDSG Description
特爾高能源(DSG Energy)為蜆殼石油氣用戶推出嶄新手機應用程式「myDSG」，透過升級互動平台照顧中央及瓶裝石油氣用戶所需，提供多項獨有服務及功能，以提升整體客戶體驗。

【獨家石油氣流動賬戶管理】
隨時隨地管理中央石油氣賬戶，包括查閱石油氣賬單及繳費紀錄等；更可利用電子賬單上的條碼到便利店繳費，方便快捷。設有多種提示服務功能，提醒用戶每月報錶、最新賬單及安排定期安全檢查等。DSG Energy用戶只需簡單登入，即可使用以上多項服務，既簡單又省時。

【一鍵訂氣功能】
「一鍵訂氣」功能為瓶裝石油氣用戶提供最簡單容易的訂氣方法，用戶無需煩惱如何找尋石油氣分銷商，myDSG應用程式會自動根據您的所在位置尋找出最近的分銷點，之後您便可直接致電聯絡安排送氣，既方便又快捷。

【最新安全資訊及至HOT推介】
透過特設的「DSG焦點 」頁面，用戶可隨時隨地接觸DSG最新資訊，當中包括石油氣安全知識及影片，定期推廣優惠，精選食譜等，務求另每一位用戶得到最貼心的石油氣生活資訊。

## myDSG Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/ab/eb/59/abeb5972-0d14-f42d-9afc-9a8306f6eecf/6f8da35d-4126-4982-a6a7-266872ea56b3_mydsg_ipad_2048x2732.jpeg/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/e3/9e/c7/e39ec756-a327-a382-3fb7-4482b64a1271/df1724c8-4e92-44fe-81a1-e0176fcf7754_mydsg_ipad_2048x2732_2.jpeg/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/31/b8/b3/31b8b323-6056-e58d-4f87-c9e299c70e1b/f76fbf62-73de-4abb-bafe-b19f0e7ce74a_mydsg_ipad_2048x2732_3.jpeg/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/31/58/c7/3158c7ae-adf1-29fd-b9a7-9ed34e9c2cfc/f4d589e4-8626-4294-85aa-3a680ade6cb2_mydsg_ipad_2048x2732_4.jpeg/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/39/a0/21/39a02130-f770-2820-68f7-f66e5a3980c7/d3aa7bf5-e513-4f84-9afc-fcbad69281ba_mydsg_ipad_2048x2732_5.jpeg/2048x2732.png)

## myDSG Rating Breakdown in Hong Kong SAR China
- 5 stars: 4 (3%)
- 4 stars: 3 (3%)
- 3 stars: 2 (2%)
- 2 stars: 2 (2%)
- 1 stars: 107 (91%)

## myDSG Reviews in Hong Kong SAR China

### *---- "Complaint"
The hotline 2435 8388 always goes unanswered, waiting and waiting for long time instead. Could it be that phone number has been changed？
-- Yufai, Edwin, 2026-01-17

### *---- "Not working"
Cannot open the app, cannot do payment, very bad
-- 乱世小黑熊, 2025-06-20

### *---- "經常自動登出"
好煩，不定時自動登出，今日登入完，聽日又登出咗
-- Serpent C, 2025-05-04

### *---- "登入唔到"
登入唔到發生什麼，只能夠用網頁版
-- Spoonep3, 2025-04-22

### *---- "廢app"
成日話驗證碼錯
-- Qoobbee, 2025-03-16

### *---- "Login page in app"
Why always 驗證碼錯誤😑
-- 😡😡😡😡😡😡x9999, 2025-03-15

### *---- "Terrible apps"
Since two year try to create an account it is just impossible, the app won’t accept my E mail or phone number which I use since 21 years and now with upgraded version it goes to Chinese by default.
At the DB North office they are unable to help 
Just frustrating
-- Ruedi5, 2025-01-19

### *---- "登入唔到，報唔到錶"
更新咗個app之後一直都登入唔到，已經跟步驟重新認領帳戶，但係認領完之後一直都登入唔到忘記密碼又唔可以重設密碼，電郵去客服一直都冇回覆，但係又寄信俾我話係最後通知要檢查石油氣爐具同埋要報錶，一直都做唔到問又冇回覆只係識寄信嚟收錢同埋寄信嚟話最後通知，通知黎有咩用，有冇人可以跟進一下？依家連個app一打開寫住we’re sorry, 然後就冇然後
-- EricTong514, 2025-01-05

### *---- "Not support IOS18"
Can't open app from iPhone 16 with IOS18.2
-- bbtototo, 2025-01-04

### *---- "垃圾中之垃圾"
垃圾程式，比垃圾更垃圾。都不知什麼原因，不能夠手機儲存登入資料及密碼，每次都要尋找帳戶號碼填寫，真垃圾！
-- QQ Tim, 2024-12-18

[View all myDSG reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## myDSG Available In
- [Hong Kong SAR China](https://apptail.io/app/mydsg-lxp/hong-kong)
- [Macao SAR China](https://apptail.io/app/mydsg-lxp/macau)
- [Canada](https://apptail.io/app/mydsg-lxp/canada)
- [China](https://apptail.io/app/mydsg-lxp/china)
- [France](https://apptail.io/app/mydsg-lxp/france)
- [United Kingdom](https://apptail.io/app/mydsg-lxp/united-kingdom)
- [Kenya](https://apptail.io/app/mydsg-lxp/kenya)
- [Malaysia](https://apptail.io/app/mydsg-lxp/malaysia)
- [New Zealand](https://apptail.io/app/mydsg-lxp/new-zealand)
- [Philippines](https://apptail.io/app/mydsg-lxp/philippines)
- [Sweden](https://apptail.io/app/mydsg-lxp/sweden)
- [Singapore](https://apptail.io/app/mydsg-lxp/singapore)
- [Thailand](https://apptail.io/app/mydsg-lxp/thailand)
- [Türkiye](https://apptail.io/app/mydsg-lxp/turkey)
- [United States](https://apptail.io/app/mydsg-lxp/united-states)
- [Austria](https://apptail.io/app/mydsg-lxp/austria)
- [South Africa](https://apptail.io/app/mydsg-lxp/south-africa)
- [Australia](https://apptail.io/app/mydsg-lxp/australia)

---

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