Downloads
Revenue

Description

myESP is the mobile application of ESP, which is used by Genesis’ network of trained and certified field engineers across North America. This mobile application, through its array of features, supports Genesis’ field engineers to deploy thousands of installations and repairs each day, including wiring and installation of customer premise equipment for commercial and residential voice, data, video, security, and automation solutions as well as point-of-sale (POS) equipment, digital signage, and commonly used network devices.

By leveraging process automation, and intelligently connecting with ESP, this mobile application facilitates improvement in the field engineer experience, and enhancement of overall solution delivery.

With this application, Genesis field engineers will be able to access their service requests on their mobile devices, integrate schedules into their calendar, and submit site deliverables, apart from requesting a call-back from Genesis’ Technical Access Center.
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myESP FAQ

  • Is myESP free?

    Yes, myESP is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is myESP legit?

    ⚠️ The myESP app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does myESP cost?

    myESP is free.

  • What is myESP revenue?

    To get estimated revenue of myESP app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

1 out of 5

6 ratings in United States

5 star
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6
Ratings History

myESP Reviews

Trouble with makeing a account

Chris_James_Fool on

United States

I’m a temp service man from FieldNation I had issues with makeing a account with this buisness for a work order threw FieldNation so I am gonna have to remove the work order

Would rather eat sand

HWPRAV4 on

United States

Just a terrible app. Probably the worst user experience I’ve ever had with any piece of software.

Absolutely Trash

Ive seen it all on

United States

Many people rely on this app to get paid. It works sometimes. We depend on this app to get paid. The app is not dependable. It is putrid, disgusting garbage. Too bad that the lowest rating is 1 star

Just don’t.

DrSoggyFist on

United States

If you’ve been requested to download this app for your job scope, just decline what ever job you accepted and go find another company to do buisness with. Trust me. Not worth the headache.

Poorly made app.

BigCheeseLouis on

United States

Too many long standing issues with the app. Also Password reset requirements; to be changed many times a year. That is completely unnecessary. The app is so basic with very little tools, details or resources available.

Milestone

my3sons2834 on

United States

The milestone addition to the app was a very poor addition. Who ever designed this has no idea what it’s like being in the field trying to work and having to use the milestone to work a ticket. Bad addition to app.

President

Candas husband on

United States

I have been contracting with them off and on for 2 or 3 years and never had that pay problem but once on a go back for someone else that I could have gof taken care of if I had wanted to. They pay fast and it does take usually more time on chat or phone than what it should, and is aggrivateing sometimes, but overall why gripe about the time? They pay you for all your time even paperwork time. If your older and patient its easy work most of the time.

Login issues

Oldtimer342 on

United States

When it works it works well. However, the past few months the Login has been problematic, and I’ve had to change my password 5 or 6 times. This is due to the “to many attempts” error. I use cut and paste to make sure the password is correct, but to no avail. Update - After reporting this and having the problem continue I’m wondering if OnePath IT is even working on the problem. It now gives 8-9 ‘lockout’ emails for one failed attempt. And yes the failed attempt was bogus because I use copy and paste to enter the password to make sure it gets entered correctly each time. Very frustrating. The whole AP is a good idea but has been poorly tested and deployed. Update - the AP continues to be problematic with recurring log in issues. It’s almost as if my account is being blocked. This will be my last review as posting Feedback and emails to FE engagement, talking on the phone about the issues results and in no change and no work. I’ve had several years working as an FE with OnePath with all ‘completed’ assignments. 7 May 2018 - the problem documented above has not been fixed. The feed back option in the AP does not seem to get much attention.

When it works it is great.

Apex6872 on

United States

Today on 1 Sr it crashed 11 times. I could get a few photos uploaded then it says : Unable to save deliverables! I love the call back feature for closing out. Beats waiting on hold. I also love the fact I can add a appointment directly to my calendar which is synced to my wife’s phone and we are both on the same page. They did fix a issue last week where you could not login even while onsite. It kept says I was to far away. Even with the bugs it is better than calling up every time. My last eat fave is being able to put the alarm system on test with a request button

Deleting reviews isn't nice

Redwood2279 on

United States

How about fix the problems with the app and stop covering it up so we can drop our fax lines. This app keeps dropping and it does not work.

Store Rankings

Ranking History
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myESP Competitors

Name
CLOUDWORK|PRO
Your On-Demand Workforce™
Mobi by TechLink
Insight FieldPower
Barrister Technician
Field Engineer
Field Squared
Field Service Automation
DivTech
SSN App
tekntool
SourceW9

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myESP Revenue

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App Info

Category
Business
Languages
Recent release
2.76 (6 months ago )
Released on
Aug 13, 2015 (9 years ago )
Last Updated
1 week ago
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