myGovID is the Australian Government’s digital identity app that allows you to prove who you are and sign in to participating government online services.
The myGovID app is different to myGov. You can use the myGovID app to sign in to your myGov account.
Set up your myGovID in three easy steps:
1. Download the myGovID app
2. Enter your details – including your full name, date of birth and a personal email address that only you have access to.
3. Verify your identity to increase your identity strength. There are three identity strengths – Basic, Standard or Strong. Increasing your identity strengths allows you to access more services and better protects your identity.
Increase your identity strength by verifying your Australian identity documents, like your passport, driver’s licence and Medicare card. These documents are checked against existing government records. You can also choose to verify you photo, this is a one-off face verification check, to further increase your identity strength. The app scans your face to check that you’re a real person, the right person and verifying in real time.
You need to be 15 years or older to set up a myGovID. However, age restrictions may also apply to use some government online services. To find out if you’re eligible to use a particular service, check its terms of use.
Your personal information won’t be shared without your permission - putting you in control. myGovID is accredited under the Australian Trusted Digital Identity Framework which strictly controls how your identity data is collected, stored and used. It uses encryption technology as well as the security features in your device, such as fingerprint, face and password. This is to protect your identity and help prevent other people accessing your information.
Your myGovID is unique to you – don’t share it with others.
If you need help or more information visit www.myGovID.gov.au
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15 ratings
in India
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Reviews
Incorrect behaviour- wrong logic
To upgrade the identity strength when I am trying to upload “Australian Visa” detail, its throwing
Error code 45047 (422) ‘Unable to verify’
I have already tried these options for self help:
- reset the app in settings>reset app
- delete and reinstall the app
Need help from support team to get it done..
Rubbish app
Still a rubbish app. Will never let me verify my ids
Wrong logic
When a user give his international passport details the strength turns to standard but to make ID strong the only option is to have Australian Passport. Which will never work.
Person having international passport can never have an Australian passport.
NSW Change In Name Certificate Not Accepted
The most frustrating part in MyGovID is the inability to upload my IDs to get a Standard ID strength. I uploaded my Passport, my birth certificate which has my maiden name. I am unable to upload the NSW Change In Name Certificate since MyGovID has not yet linked the NSW change in cert database yet. They have all other states except NSW. I rang them several times and I was told to wait and hope it gets updated soon. It's been 2 months and still it has not been updated. In order to set-up my Business portal as a director, I need to have Standard ID strength. All my GST lodgements are also pending as a result of this and I have to follow-up separately with ATO to get extension on our company lodgements. When MyGovID is still premature and not yet fully ready, why did they discontinue AusKey completely? Now I am completely stuck and not able to move forward. I hope someone looks into this and let me know when the NSW change in name cert will be accepted so I can complete my verification process. It's been several months already with no progress on this.