---
title: "myJANS - Reviews, Revenue and Downloads in Malaysia | Apple App Store"
description: "The official mobile application from the Sabah State Water Department.  This application aims to provide services for JANS users  Usage:- - Receive the latest information such as water outage notices,"
---

# myJANS — Malaysia
> Jabatan Air Negeri Sabah

![myJANS App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/0d/3e/39/0d3e3942-b5fc-67fb-eba5-bde7d7697297/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [JABATAN AIR NEGER SABAH](https://apptail.io/developer/jabatan-air-neger-sabah-mYZf) (Malaysia)
**Category:** Finance
**Rating:** 1.6/5 (43 ratings)
**Price:** Free
**Bundle ID:** my.gov.sabah.jans.myjans
**Store:** Apple App Store
**Country:** Malaysia
**Version:** 1.2.3 (released 2026-09-23)
**Original Release:** 2024-03-07
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/my/app/app/id6478943352)
**AppTail Page:** [https://apptail.io/app/myjans-pGtp/malaysia](https://apptail.io/app/myjans-pGtp/malaysia)

## myJANS Description
The official mobile application from the Sabah State Water Department.

This application aims to provide services for JANS users

Usage:-
- Receive the latest information such as water outage notices, announcements and news.

- Receive general information related to JANS.

- Allows registered users to check water bills, payments and account statements.

## myJANS Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/73/c5/8c/73c58c0e-69cf-8ac7-58ae-c0607d3c9754/fa38da7b-c3ea-4eb5-aab4-a6887797e7a7_Simulator_Screenshot_-_iPhone_6s_Plus_-_2024-03-06_at_16.33.43.png/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/f2/8c/36/f28c36b5-d49d-effa-2871-910a655d020d/afa80b64-d89b-4417-ab1e-da890340f630_simulator_screenshot_F742519E-DA5F-4BF0-BE35-3B95A2AE67ED.png/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/3d/d9/1a/3dd91a22-843c-4c7c-861c-0a81966f3894/56a0b1fd-6248-4c76-85d7-03bb6d31cc92_simulator_screenshot_C2ADDF7B-D172-463D-B456-A151A05C2242.png/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/8b/ec/30/8bec30c3-433c-3260-d3bb-a70f50fabeec/847695fe-2ba2-44cf-8854-e6ccae4e659b_simulator_screenshot_D8E43F96-2AF1-4F6A-B820-AF849EEF177B.png/1242x2208.png)

## myJANS Rating Breakdown in Malaysia
- 5 stars: 5 (12%)
- 4 stars: 1 (2%)
- 3 stars: 0 (0%)
- 2 stars: 3 (7%)
- 1 stars: 34 (79%)

## myJANS Reviews in Malaysia

### *---- "Can not login"
Why is it really bad
-- Angry wallabies, 2026-09-04

### *---- "APP FAIL TO LOAD"
Fail again for malaysia government app
-- LimHere95, 2026-07-11

### *---- "Reset password"
Reset password tapi reset link tiada masuk email
-- Daisytigo, 2026-03-21

### *---- "slow"
everything is super slow. jabatan air tidak pernah maju2. selalu ada masalah air. app pun bermasalah.
-- Ferrah Jane, 2026-02-17

### *---- "SLOW"
so slow. not updated bill
-- ddd99987, 2025-11-21

### *---- "Apps xda fucntion"
mau buat aduan balik2 suruh tekan koordinat. bila tekan xda pulak dia. balik2 ulang process sama. call hotline jgn hrp kena angkt. apa ba ni system sma pengurusan. saya tidak mau byr air ni. kami tutup paip saya ketuk kepala tukang tutup tu.
-- GilJou123789, 2025-09-02

### *---- "Lembab"
Aku sudah bayar bil tapi macam lambat betul dia update! Kasi takedown ja la app teda guna
-- Henta kau memag, 2025-08-22

### *---- "Bodoh nda ble daftar. Apa la apps kamu ni"
Tolong la ah
-- Kontol93, 2025-08-06

### *---- "TIDAK DAPAT RESET PASSWORD"
Ndk ada cara reset password gila ni apps bill pun ndk betul
-- nl dervvb, 2025-07-12

### *---- "Useless app"
Useless app. Always has technical problems cannot log in.
-- Anak KK, 2025-06-02

### *---- "Apps too slow"
Terlalu slow. Buat pembayaran melalui apps tapi tak update. Please improve the quality of your apps.
-- Ara izzara, 2025-04-09

### **--- "Registration"
Slow
-- Bararabaraba, 2025-03-26

### *---- "Aps teruk"
Apps tidak boleh buka untuk check latest bill … lepas tu bill x pandai datang rumah terpaksa Pegi lagi office minta … nonsense
-- Anne HB’s, 2025-03-13

### **--- "ralatttt ralat ralat"
x boleh daftar guna ios....
-- FiwFun, 2025-02-08

### *---- "Useless 👎👎👎👎"
What a stupid dumb app!  Such a hassle not even user friendly! Unusable 👎
-- Oswella_Ef, 2025-01-21

### *---- "Bahagian Aduan"
Bahagian Aduan asyik2 dalam selanggara.
-- Curlyjey, 2025-01-09

### *---- "Palia"
Langsung tak boleh pakai
-- AhXiangDoTz, 2025-01-02

### *---- "Ralat!"
Langsung tak boleh pakai
-- Kwanfm, 2024-12-26

### *---- "cannot open"
apps cannot open anymore?
-- Marf1400, 2024-12-07

### *---- "Payment cannot be made on the app"
The app is useful for me only to show water bills and notices. Payment cannot be made using the app. This should be improved.
-- m.odd., 2024-11-01

[View all myJANS reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## myJANS Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Malaysia | Finance | #132 |




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