---
title: "MyLATITUDE - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Download the latest version of the MyLATITUDE™ Patient App for free! This app is intended primarily for Boston Scientific patients who utilize the LATITUDE™ NXT Communicator.  Save time and avoid a ca"
---

# MyLATITUDE — United States

![MyLATITUDE App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/1a/6b/07/1a6b0773-c6b2-a4fd-bb7a-7f5e4bca33ed/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/400x400bb.png)

**Developer:** [Boston Scientific](https://apptail.io/developer/boston-scientific-VMxb) (United States)
**Category:** Medical
**Rating:** 2.4/5 (118 ratings)
**Price:** Free
**Bundle ID:** com.bostonscientific.latitudecommunicator
**Store:** Apple App Store
**Country:** United States
**Version:** 2.25.0 (released 2025-11-03)
**Original Release:** 2018-03-13

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1356637693)
**AppTail Page:** [https://apptail.io/app/mylatitude-Wueb/united-states](https://apptail.io/app/mylatitude-Wueb/united-states)

## MyLATITUDE Description
Download the latest version of the MyLATITUDE™ Patient App for free! This app is intended primarily for Boston Scientific patients who utilize the LATITUDE™ NXT Communicator.

Save time and avoid a call to Customer Support. MyLATITUDE™ can guide you through the setup of your LATITUDE™ NXT Communicator, as well as help you understand the status lights. The app also provides information about the status of your Communicator if you are a Boston Scientific patient.

MyLATITUDE™ is not intended to replace your Patient Manual. Please refer to your LATITUDE Patient Manual or call LATITUDE Customer Support if you have questions.

LATITUDE™ NXT Patient Management System
Important Safety Information

LATITUDE™ NXT Patient Management is a remote monitoring system that gives your health care provider access to your implanted device data. The LATITUDE Patient Management system is not intended to assist with medical emergencies. If you are not feeling well, call your doctor or local emergency number. The Communicator does not provide continuous monitoring.

The Communicator is designed to operate on standard telephone lines like those found in most homes. The Communicator may work on other telephone systems, such as Digital Subscriber Line (DSL) and Voice Over IP (VoIP) Internet systems, if those systems provide an analog interface for connecting the Communicator.

The Communicator is designed to work only with the implanted device of the patient for whom it was prescribed. It will not work with other patients’ implanted devices and should be used only as authorized by the prescribing physician. The Communicator is not for use with any pulse generator other than a Boston Scientific device. Ask your physician if you have questions about any risks with using the Communicator or your implanted device.

It is very important that the Communicator remain plugged into the power outlet. Your communicator should remain connected to a telephone line, ethernet adaptor or cellular adaptor. Some household appliances and other sources of electromagnetic energy could interfere with the communication between your Communicator and your implanted device. You should be at least 36 inches (3 ft.) away from televisions, VCRs, DVD players, personal computers, and other electronic equipment, when you are using the Communicator.

It is recommended that the customer install a surge arrestor in the electrical outlet to which the Communicator is connected. Rx only (Rev.A) 92481216

© 2021 Boston Scientific Corporation and its affiliates. All rights reserved. CRM-629411-AB

## MyLATITUDE Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/04/c6/f2/04c6f2ba-2acd-8f18-5b25-e731d798ce96/85b49340-7cdc-4d7b-af49-d9508ce91c46_ValuePropUS.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/a0/9d/47/a09d4799-9656-a83c-0ccf-aa1e0cbb6d97/5d426908-88ab-416c-9057-0d5d174c2473_iOS-6.5_Lights_US-ENG.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/23/d7/4c/23d74cf9-d208-ebd7-693a-8ade6ddbc598/f1114fd3-c038-4863-b38e-f946229e8788_iOS-6.5_Setup_US-ENG.png/1242x2688.png)

## MyLATITUDE Rating Breakdown in United States
- 5 stars: 29 (25%)
- 4 stars: 9 (8%)
- 3 stars: 6 (5%)
- 2 stars: 15 (13%)
- 1 stars: 59 (50%)

## MyLATITUDE Reviews in United States

### **--- "Doesn’t sync with Apple Health"
Apple Health doesn’t even know that I have a loop recorder.  It should.
-- Ed-In-Pittsburgh, 2025-09-04

### **--- "Manage Your Expectations"
This app only shows you a very limited amount of information from your ICD or ICM. It doesn’t connect to the implanted device and therefore it can’t monitor your device or be used to modify your device in any way. Once your very large, very slow, very not bluetooth implanted device spends 10-15 slowly downloading data to your communicator, then it is transmitted to the clinic. After that data has been analyzed, four data points are sent to this app. The battery life of the device (not detailed just that it’s normal), the status of the last report, and two other data points I can’t remember and aren’t worth taking the time to mention. I have it installed, but I’m thinking of uninstalling it. I can get more detailed information from the device clinic on a 6 month follow up than what this “app” shows to you.
-- DBurkhanaev, 2025-09-02

### *---- "Maintenance?"
Maintenance has been going on for weeks. Is the app being discontinued or replaced?
-- LBrooks87, 2025-07-29

### *---- "Quit working"
With as little information that this app gave me, it’s no big deal to just remove it from my iPhone. Crazy that a company like Boston Scientific can’t afford competent programmers to properly code an app. It did work last year then just stopped working. Rebooting the phone, reinstalling the app did not help. Should have insisted on Medtronics device.
-- DMK flyer, 2025-04-30

### ****- "Offload app and reload"
Did not load on  iPhone 16e with iOS 18.4.1.   Worked fine when offloaded then reloaded

(Worked fine on iPhone XR)
-- Sportsfan2, 2025-04-23

### *---- "Try harder"
People are interested in as much data as possible.  This app provides none.
-- BellettiJ, 2025-04-03

### *---- "Horrible App"
This app hasn’t worked in months! No updates?
-- Gary Giove, 2025-03-13

### ***-- "No functional use"
The app has NO functional use! It tells you what the lights mean, which is redundant to the instructions already given. I don’t understand why it doesn’t provide any useful information
-- Craig and Barb Itunes, 2025-01-03

### *---- "Doesnt even load"
Can’t even open the app.
-- GrayH1326, 2024-12-21

### *---- "App hasn’t worked for me for months, can’t get in contact with anyone."
The app doesn’t load for me. Hasn’t in a long time. I’m not computer illiterate either, I’m very tech-y. I’ve updated the app, done a full reset of my phone (hard and soft resets), downgraded iOS, upgraded iOS, uninstalled/reinstalled, and nothing helped.

It stopped working after an update months ago, and hasn’t worked since. The loading screen pops up and it just says “loading” forever. Never actually loads. I’ve actually kept it up “loading” overnight for like a full 8 hours just to see if it would *eventually* work and it didn’t lol. 

I’ve called the 1-800 help line, emailed Latitude support, talked to my doctor, talked to the Boston Scientific rep at my pacing appointments, and none have been able to help. 

You’d think that with a $100,000 device in my chest, the company would hire competent developers and support.
-- AJP2112, 2024-12-14

[View all MyLATITUDE reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## MyLATITUDE Discovered Keywords
- my latitude
- latitude app
- first latitude
- latitude
- mylatitude

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## MyLATITUDE Available In
- [United States](https://apptail.io/app/mylatitude-Wueb/united-states)
- [United Kingdom](https://apptail.io/app/mylatitude-Wueb/united-kingdom)
- [Spain](https://apptail.io/app/mylatitude-Wueb/spain)
- [Italy](https://apptail.io/app/mylatitude-Wueb/italy)
- [Germany](https://apptail.io/app/mylatitude-Wueb/germany)
- [France](https://apptail.io/app/mylatitude-Wueb/france)
- [Portugal](https://apptail.io/app/mylatitude-Wueb/portugal)
- [Belgium](https://apptail.io/app/mylatitude-Wueb/belgium)
- [Netherlands](https://apptail.io/app/mylatitude-Wueb/netherlands)
- [Finland](https://apptail.io/app/mylatitude-Wueb/finland)
- [Ireland](https://apptail.io/app/mylatitude-Wueb/ireland)

---

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