---
title: "myMerlinPulse™ - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The myMerlinPulse™ app is designed to provide remote monitoring capability of your Abbott Bluetooth®-enabled implantable cardioverter defibrillator (ICD) or cardiac resynchronization therapy defibrill"
---

# myMerlinPulse™ — United States

![myMerlinPulse™ App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/56/74/7a/56747a0e-d7d6-05e8-cc7e-acc39501cb07/mymerlinpulse-0-0-1x_U007emarketing-0-7-0-85-220.png/434x0w.png)

**Developer:** [St. Jude Medical](https://apptail.io/developer/st-jude-medical-AJf)
**Category:** Medical
**Rating:** 4.0/5 (43 ratings)
**Price:** Free
**Bundle ID:** com.abbott.crm.ngq.patient.usa
**Store:** Apple App Store
**Country:** United States
**Version:** 2.0 (released 2025-05-10)
**Original Release:** 2020-09-09
**Languages:** English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hebrew (modern), Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1491399428)
**AppTail Page:** [https://apptail.io/app/mymerlinpulse-Gyad/united-states](https://apptail.io/app/mymerlinpulse-Gyad/united-states)

## myMerlinPulse™ Description
The myMerlinPulse™ app is designed to provide remote monitoring capability of your Abbott Bluetooth®-enabled implantable cardioverter defibrillator (ICD) or cardiac resynchronization therapy defibrillator (CRT-D) to your healthcare provider. The app uses Bluetooth® wireless technology to transfer your heart rhythm information between the device, the app, and your clinic. The app’s user-friendly interface allows you to:
-	Check if your heart device is connected and ready for remote monitoring.
-	View the history of transmissions.
-	Get information about your cardiac device, including its battery status.
-	Send manual transmissions to your healthcare provider.

-	Receive notifications if there has been a significant change in the performance of your implanted device.



The app uses an internet connection through a Wi-Fi or cellular network to send information about your implanted heart device to your healthcare provider. Your information is encrypted to ensure the privacy and security of the transmission.



The app is intended for use by people who have an Abbott implanted heart device and access to a mobile device. The app will only function once paired with your implanted device. Do not rely on the app during a medical emergency. If you experience a medical emergency, seek medical attention immediately.



This app is not currently supported on tablet devices. Please note that this product is intended for use by or under the direction of a physician. Prior to using these devices/app, please review the Instructions for Use for a complete listing of indications, contraindications, warnings, precautions, potential adverse events, and directions for use.

## myMerlinPulse™ Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/ff/94/c8/ff94c88e-c4f2-2008-d4ee-730593f971cc/46a7b26d-395e-47f0-86ce-f4d58c400e7a_iOS_setup_complete.PNG/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/9e/4d/ae/9e4dae54-fe01-96fd-1ce6-9f3156b0a009/019c7932-7921-4ba6-9bc7-4eb128e729cc_checked.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/f0/1e/12/f01e1233-d47f-ffd7-232e-07ae5fd42bcc/92586e80-74bc-4067-b4aa-a0bd528b8df1_sent_tx.PNG/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/e5/71/06/e571066b-45bc-90bf-6402-4b827ccc2e86/0adef69f-9f99-4afb-8aeb-58b5518d1e67_AppStore_English_6.5_4_Battery.PNG/1284x2778.png)

## myMerlinPulse™ Rating Breakdown in United States
- 5 stars: 22 (51%)
- 4 stars: 8 (19%)
- 3 stars: 6 (14%)
- 2 stars: 4 (9%)
- 1 stars: 3 (7%)

## myMerlinPulse™ Reviews in United States

### *---- "Needs work"
The app currently lacks a way to update your contact information. If you change your phone number, re-pairing the app to your device becomes difficult, as the activation code can only be sent to the old, inactive number. Without an automated update feature, users are forced to wait until regular business hours for assistance. Implementing this feature would simplify the process for users, clinic staff, and app support, while also preventing gaps in monitoring when phone numbers or devices change.
-- RJcircle, 2025-01-05

### *---- "Won’t set up"
I’ve tried setting this up multiple times and every time it tells me my serial number is wrong.
-- coufkycntdjy, 2024-06-20

### ***-- "Disconnected"
The app disconnected after a update I think. I don’t know what to do
-- Oscar Juan Colon, 2023-12-23

### ***-- "Concerned"
Lost my Merlin pairing after a Apple general update. I reinstalled app, it is still not reading a day later. Called support, they were patient with me (at73yrs) had me go through the set up again. However, did not feel they understood my concerns. 20 min later they called me back and had me reinstall the app (and the app update). We will see!!! Why can’t we be advised when app updates are needed??  Hope this helps others!
-- gr@ndma French, 2023-09-28

### **--- "No weekend service"
App stopped working on a Sunday. Did the delete app and reconnect with newly downloaded app from cloud. Have to go thru a new set up. In that process it keeps sending activation code to my landline phone and I’m not there to get it.  Why can’t the code just be sent to my mobile phone?  This is a poorly designed app and it’s unreliable.
-- mlf781, 2023-02-05

### ***** "Poor customer service"
The app stopped pairing with my device. Customer service had me to delete and reinstall the app and do several troubleshooting steps. A service call was supposedly created and no one has called back (that was a month ago).
-- agirlie84, 2021-11-26

[View all myMerlinPulse™ reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)






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