Great when it all works!
It’s wonderful overall but recently the projected bill option doesn’t work - kicks into a login page then just loads endlessly. Hope it gets fixed! A delete/redownload didn’t fix.
myMTE
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Description
Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more.
Additional Features:
BILL PAY -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history, including PDF versions of paper bills directly on your mobile device.
ENERGY CONSUMPTION -
View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. It’s a great way to learn how to change your habits and save money.
CONTACT MEMBER SUPPORT -
Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.
OUTAGE REPORTING -
With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before.
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Additional Features:
BILL PAY -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history, including PDF versions of paper bills directly on your mobile device.
ENERGY CONSUMPTION -
View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. It’s a great way to learn how to change your habits and save money.
CONTACT MEMBER SUPPORT -
Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.
OUTAGE REPORTING -
With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before.
Screenshots
User Rating
3.48 out of 5
23 ratings in United States
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7
Ratings History
Reviews
Cannot login
I tried uninstalling and redownloading the app like other have suggested but still cannot log into the app. I have had the app for years and it worked fine, but in the last few months, I cannot log in. This problem is a big deal in the age of “paperless billing” where I must have online access to view and pay my bill.
Love the New Features!
I love being able to see the different ways that I use energy in my home! The new features that MTE recently released help me understand my bill and energy usage better than ever before. Well done MTE!
App down!! UPDATE
I ended up removibg the app and re-downloading it. There must have been an update or something. I think I had to do that before, but don’t understand why. That’s a hassle. No app should have to be deleted and redownloaded! That’s why only 4 stars. Other than that issue, I have no other complaints. If that issue becomes nonexistent, then the app can get 5 ⭐️s. 🤷🏾♀️ ~~~~~~~~~~~~~~~~~~ Something is wrong with this app. I have tried to login and as soon as I do, the app closes. I have also changed my password to see if that helped, but it didn’t. The same thing happened when I logged in with the new password too. 😕😩
App crashes immediately
I have used this app for over a year and it’s been great. Now I can’t open the app anymore. I put in my name and password, the app flashes my balance for a second, then closes.
App not working
For last month my app is not working or my auto draft seems very weird is there a new app or update I don’t know about
Excellent App
I am a programmer and this the best utility app by far. If I were to develop this app, this would be the format and information I would provide to the customer. Well done!
Major Bug Fixes Required
I love how the most recent update says “Minor Bug Fixes”, yet this app will not even let me log into my account. Glad y’all fixed the minor bugs, but fixing the minor ones doesn’t matter when the major ones prevent the entire thing from working. I type in my username and password, and then, I wait indefinitely for it to log me in. Spoiler alert! It never logs me in. The app just crashes. I thought apps were supposed to be a more convenient way to access accounts instead of accessing via the internet. Not this one! Love this app usually because it makes paying my electric bill easy, but I can’t love it when it doesn’t even let me log in! This is the second month in a row MTE!! I will change my review when I can access my account via this app.
Is there a bug?
Literally what is wrong with this app? It doesn’t work. I have to delete and redownload the app in order to run it, it will only run once upon redownload, then it will bug out and I have to delete and download again.
Log-in issues
Haven’t been able to log in to the app for the last month, even though I have my pw auto input and Face ID set up. Great app when I can access it though!
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App Info
- Category
- Utilities
- Languages
- English
- Recent version
- 24.2.0 (1 month ago )
- Released on
- Jul 9, 2017 (6 years ago )
- Also available in
- United States, Peru, Italy, Japan, Kazakhstan, Lebanon, Mexico, Malaysia, Nigeria, Netherlands, New Zealand, India, Pakistan, Romania, Russia, Sweden, Singapore, Thailand, Turkey, Vietnam, Egypt, Australia, Azerbaijan, Brazil, Canada, Switzerland, China, Colombia, Denmark, Dominican Republic, Argentina, Spain, Finland, France, United Kingdom, Hong Kong, Hungary, Ireland, Israel
- Last updated
- 2 weeks ago