---
title: "MyNYCERS - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "- View select documents, such as 1099-R Statements, Option Election Letters and Pensioner Award Letters  - Schedule, reschedule and cancel appointments  - And more!"
---

# MyNYCERS — United States

![MyNYCERS App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/f4/50/b8/f450b8ee-bf7c-299c-c959-dca384cf5d4c/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/400x400bb.png)

**Developer:** [New York City Employee Retirement System](https://apptail.io/developer/new-york-city-employee-retirement-system-abS) (United States)
**Category:** Finance
**Rating:** 2.2/5 (144 ratings)
**Price:** Free
**Bundle ID:** org.nycers.mobile.selfservice
**Store:** Apple App Store
**Country:** United States
**Version:** 1.0.68 (released 2026-10-09)
**Original Release:** 2020-07-01

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1511060281)
**AppTail Page:** [https://apptail.io/app/mynycers-ADO/united-states](https://apptail.io/app/mynycers-ADO/united-states)

## MyNYCERS Description
- View select documents, such as 1099-R Statements, Option Election Letters and Pensioner Award Letters 
- Schedule, reschedule and cancel appointments 
- And more!

## MyNYCERS Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/cc/7e/3d/cc7e3d5c-070f-66f2-fcf4-4c944417413b/7f66d779-4eb9-4cb4-b041-18f5eebb5ace_Slide_1-01.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/52/26/8b/52268b5d-a2d2-3a0d-bdef-56668162a326/c18e9580-f00d-4728-afbe-cd36bc0f0e6b_Slide_2-01.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/32/4b/ae/324bae1d-27a4-84ac-cc4f-e09f649ed115/434ee931-f3b9-4f40-a4bc-fd750670d456_Slide_3-01.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/54/e1/69/54e16994-3f21-3c1e-0c1f-3c36e7914ce0/7e64c7be-dacd-41f6-ab89-458f27a51a23_Slide_4-01.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/d0/40/04/d040040e-d161-04d0-a3bf-df33e235f8aa/cd620226-8119-4f9f-9300-3dcda37b96b8_Slide_5-01.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/05/ad/c3/05adc368-0296-9213-99a3-10e3af6a69b1/5d5c1fbb-b10e-49df-b992-16f231312c4e_Slide_6-01.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/95/f6/50/95f65065-a22e-a132-1022-03836182ba96/5426eace-1743-4bdd-abd5-d55e3672cfcc_Slide_7-01.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/fd/65/19/fd6519cc-3245-729d-2eab-c3ff288bf845/0f0eb1fc-3a3b-48da-b5a8-cbd106dab73b_Slide_8-01.png/1242x2688.png)

## MyNYCERS Rating Breakdown in United States
- 5 stars: 31 (22%)
- 4 stars: 3 (2%)
- 3 stars: 7 (5%)
- 2 stars: 19 (13%)
- 1 stars: 84 (58%)

## MyNYCERS Reviews in United States

### **--- "The City of New York Should Be Ashamed…"
The application for the the retirement system for employees of the City of New York is an embarrassment to New York City. There’s no app preferences available and it’s glitchy AF! And what happened to dark mode?! It’s like somebody wrote this program on a 5.5” floppy disk and the city is just too cheap to upgrade. I pay way too much in taxes and they can’t even provide a decent app. SMH.
-- SozeSays, 2026-05-08

### *---- "Terrible terrible app"
MyNYCERS REALLY NEED TO GET IT TOGETHER WITH THIS APP IF YOU FORGET YOUR NAME OR PASSWORD YOU TRY TO RESET IT IT WON’T LET YOU RESET IT AND THEN SAYS ERROR TRY AGAIN AND IT’S REALLY A SHAME THAT THAT PEOPLE HAVE TO GO THROUGH THIS WITH THIS APP MYNYCERS THE COMPANY REALLY NEED TO INVEST IN THE BETTER APP. IT’S RIDICULOUS. WHAT YOU HAVE TO GO THROUGH.
-- edwardelsunbrown, 2026-03-11

### *---- "Doesn’t work"
My future feels secure
-- K1mb0sl1ced, 2026-02-08

### *---- "App & website"
It really is a shame that NYCERS cannot invest some money into a much better app & website. Too many glitches and bugs. I’ll be more detailed and say it’s the sign on glitch! It’s totally bad! 
Once signed on, it’s pretty decent how you can become self sufficient and complete task online without mailing forms the antiquated way. 
Even after typing in the TOTALLY correct user & password, the system indicates that it’s incorrect 😐
Then, when you shoot for a password reset, the link NEVER arrives to your email on file!!
Get it together guys! NYCERS provides service to way too many folks to have an insufficient platform!
-- Kramant1968, 2025-10-13

### *---- "no way to log on"
tried to get on with my phone,ipad,MS edge and google chrome without success multifactor authentication error. so i guess i have to hope they send me whatever the secure message was in the mail.bravo!!
-- iceman112677, 2025-10-07

### *---- "New app, zero star"
New app is garbage, it doesn’t even recognize its own OTP. No way to login on mobile phone with a non working app
-- Nycers user, 2025-10-01

### ***-- "Frustrated member."
Visit website for updates.. still unsuccessful. Visited office to request update… still not resolved. Tiresome!! Years of service remains incomplete. Needs a lot of work and attention!!
-- Frustrated member., 2025-08-13

### *---- "Do better"
This have to be one of the worst apps ever created. Is quite embarrassing that this app or service is for the financial benefit of the people and yet the app crashes often, if you forget your password is incredibly hard to find a way to reset it because it sends you to a page where you don’t need to be instead of RESETING and CREATING A NEW PASSWORD. What is this app made out of fake money?
-- Eres87, 2025-01-18

### *---- "Shameful"
This is what we depend on to get access to our hard earned pension information and it works like a $1 broken toy. Shameful!!!
-- Monica E., 2024-09-25

### *---- "I might have to obtain legal assistance"
Ive been trying to complete a buyback application for 7 months, and they only now tell me I need a form 321 and that it will take almost 2 years to do it. And who knows what they will say in two years. It’s time to lawyer up.
-- Jimjima1, 2024-08-09

[View all MyNYCERS reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## MyNYCERS Available In
- [United States](https://apptail.io/app/mynycers-ADO/united-states)
- [Armenia](https://apptail.io/app/mynycers-ADO/armenia)
- [Argentina](https://apptail.io/app/mynycers-ADO/argentina)
- [Australia](https://apptail.io/app/mynycers-ADO/australia)
- [Belgium](https://apptail.io/app/mynycers-ADO/belgium)
- [Brazil](https://apptail.io/app/mynycers-ADO/brazil)
- [Belarus](https://apptail.io/app/mynycers-ADO/belarus)
- [Canada](https://apptail.io/app/mynycers-ADO/canada)
- [Switzerland](https://apptail.io/app/mynycers-ADO/switzerland)
- [Chile](https://apptail.io/app/mynycers-ADO/chile)
- [China](https://apptail.io/app/mynycers-ADO/china)
- [Colombia](https://apptail.io/app/mynycers-ADO/colombia)
- [Cyprus](https://apptail.io/app/mynycers-ADO/cyprus)
- [Czechia](https://apptail.io/app/mynycers-ADO/czechia)
- [Germany](https://apptail.io/app/mynycers-ADO/germany)
- [Denmark](https://apptail.io/app/mynycers-ADO/denmark)
- [Dominican Republic](https://apptail.io/app/mynycers-ADO/dominican-republic)
- [Algeria](https://apptail.io/app/mynycers-ADO/algeria)
- [Ecuador](https://apptail.io/app/mynycers-ADO/ecuador)
- [Egypt](https://apptail.io/app/mynycers-ADO/egypt)
- [Spain](https://apptail.io/app/mynycers-ADO/spain)
- [Finland](https://apptail.io/app/mynycers-ADO/finland)
- [France](https://apptail.io/app/mynycers-ADO/france)
- [United Kingdom](https://apptail.io/app/mynycers-ADO/united-kingdom)
- [Greece](https://apptail.io/app/mynycers-ADO/greece)
- [Hong Kong SAR China](https://apptail.io/app/mynycers-ADO/hong-kong)
- [Hungary](https://apptail.io/app/mynycers-ADO/hungary)
- [Indonesia](https://apptail.io/app/mynycers-ADO/indonesia)
- [Ireland](https://apptail.io/app/mynycers-ADO/ireland)
- [Israel](https://apptail.io/app/mynycers-ADO/israel)
- [India](https://apptail.io/app/mynycers-ADO/india)
- [Iceland](https://apptail.io/app/mynycers-ADO/iceland)
- [Italy](https://apptail.io/app/mynycers-ADO/italy)
- [Japan](https://apptail.io/app/mynycers-ADO/japan)
- [Kuwait](https://apptail.io/app/mynycers-ADO/kuwait)
- [Kazakhstan](https://apptail.io/app/mynycers-ADO/kazakhstan)
- [Mexico](https://apptail.io/app/mynycers-ADO/mexico)
- [Malaysia](https://apptail.io/app/mynycers-ADO/malaysia)
- [Nigeria](https://apptail.io/app/mynycers-ADO/nigeria)
- [Netherlands](https://apptail.io/app/mynycers-ADO/netherlands)
- [Norway](https://apptail.io/app/mynycers-ADO/norway)
- [New Zealand](https://apptail.io/app/mynycers-ADO/new-zealand)
- [Peru](https://apptail.io/app/mynycers-ADO/peru)
- [Philippines](https://apptail.io/app/mynycers-ADO/philippines)
- [Pakistan](https://apptail.io/app/mynycers-ADO/pakistan)
- [Poland](https://apptail.io/app/mynycers-ADO/poland)
- [Romania](https://apptail.io/app/mynycers-ADO/romania)
- [Russia](https://apptail.io/app/mynycers-ADO/russia)
- [Saudi Arabia](https://apptail.io/app/mynycers-ADO/saudi-arabia)
- [Singapore](https://apptail.io/app/mynycers-ADO/singapore)
- [Thailand](https://apptail.io/app/mynycers-ADO/thailand)
- [Türkiye](https://apptail.io/app/mynycers-ADO/turkey)
- [Taiwan](https://apptail.io/app/mynycers-ADO/taiwan)
- [South Africa](https://apptail.io/app/mynycers-ADO/south-africa)
- [United Arab Emirates](https://apptail.io/app/mynycers-ADO/united-arab-emirates)
- [Belize](https://apptail.io/app/mynycers-ADO/belize)

---

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