myPhonak

Published by: Sonova
Downloads
Revenue

Description

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
Phonak Audéo™ I (Infinio)
Phonak CROS™ I (Infinio)
Phonak Naída™ L (Lumity)
Phonak CROS™ L (Lumity)
Phonak Audéo Fit™ (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
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Screenshots

User Rating

4.21 out of 5

387 ratings in Ireland

5 star
234
4 star
73
3 star
33
2 star
21
1 star
26
Ratings History

myPhonak Installs

Last 30 days

myPhonak Revenue

Last 30 days

myPhonak Reviews

Super

Johnphilo on

Ireland

They are expensive but worth it could be a little less complicated on line doses not working had to go back to support company to get help which is 2 hours of driving one way so you may look at this

Fix ambient

Marie Ph on

Ireland

Can only adjust ambient settings when another app is playing sound. And most apps stop playing sound when you leave them to go to the phonak app. Also connection between app and aids is painful. Why can my iPhone connect immediately but the app takes 5 minutes?

Unreliable

Cranagher on

Ireland

Every time I access the app it cannot connect to my hearing aids unless I delete the app and restart the whole pairing process all over again. 10 minutes later if I try to connect I again need to restart the pairing process. Very frustrating!

Please Improve Poor Design

EyeVore Broune on

Ireland

Im 94 years old and I am upgrading to these phonak hearing aids. Yes, they are wonderful, a massive improvement over my old ReSound aids but your app is a nightmare. I have big thumbs and I am hitting many wrong buttons. For the first time ever I am wishing I could choose a ‘simple layout’ option with just a volume slider. As just one example (of so many) every time I open the app, my thumb hits the PROFILE button and I panic in confusion. Please, no excuses, just fix this app and make it useable. You are on Version 6 now! This app should have been perfect by V.3 I don’t have many years left and I certainly don’t want to waste them trying to use your badly designed app. Thank you.

Disappointed

Declan Conlon on

Ireland

This app is not working well for me. It keeps loosing custom settings that I have made. I save them and they are there - a day later disappear. In addition I really feel that there needs to be an option to custom the listening on telecoil and TV DEX. PLEASE fix this asap. Thank you.

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
18
Top Free
19
Top Free
22
Top Free
27
Top Free
29

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App Info

Category
Medical
Publisher
Sonova
Languages
Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hebrew (modern), Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent version
6.9.0 (1 month ago )
Released on
Oct 4, 2019 (4 years ago )
Last updated
3 days ago