Excellent service
Tech was very helpful to pair my devices
myPhonak
Published by: Sonova
Description
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit, Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
Phonak Audéo™ I (Infinio)
Phonak CROS™ I (Infinio)
Phonak Naída™ L (Lumity)
Phonak CROS™ L (Lumity)
Phonak Audéo Fit™ (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
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The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit, Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
Phonak Audéo™ I (Infinio)
Phonak CROS™ I (Infinio)
Phonak Naída™ L (Lumity)
Phonak CROS™ L (Lumity)
Phonak Audéo Fit™ (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
Screenshots
User Rating
4.42 out of 5
68,471 ratings in United States
5 star
47,682
4 star
10,688
3 star
4,839
2 star
1,931
1 star
3,331
Ratings History
myPhonak Installs
Last 30 daysmyPhonak Revenue
Last 30 daysmyPhonak Reviews
App
I have a lot of trouble with the app. I attempt to do simple tasks but the app is not working in the direction I take it.
Disconnecting Phone Calls
Normal use is great but connecting to a phone call requires a lot of thumping on my ear. After connecting, barely brushing my ear disconnects the call accidentally. Instead of two thumps to connect and one thump to disconnect, it would be much better to connect on one thump and disconnect on two. That way calls would not accidentally be dropped.
The app designers really screwed up this new app
I have had my hearing aid provider reset my of this app cannot solve the connection issues Bluetooth settings twice with the new app . The app still is not connecting to my phone.I will visit my provider to see if they can connect to phone When the connection works no problem. When it will not connect I cannot get it to connect no matter how I work with the phone. Jim Gibson Abilene Tx, West Texas Rehab is my provider
Supposed to be better but not
These upgraded aids are not better.
Good, but not convenient
Why isn’t there an Apple Watch version of the app? Are there a lams for one? When? Also, what good are cleaning reminders, without instructions on what/how to clean? The FAQs were not helpful.
Hudak review
Need more instruction…
The app works as advertised
The app works well. My hearing aids are getting buggy tho!
Helpful hint
Doctors should explain the Bluetooth connection better
Excited
These are very comfortable, small hearing aids. Very easy to operate and customer service is great!!
Store Rankings
Ranking History
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18
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19
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22
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29
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Keywords
my audits
hearing aid app
kirkland hearing aid
costco hearing aid
relate hearing
hearing remote
hearing remote app
myphonak
easyline app
hear aid
myPhonak Competitors
| Name | Reviews | Recent release | |
|---|---|---|---|
ReSound Smart 3D
|
60
|
18 hours ago | |
hearingOS - Hearing Aid App
#1 Amplifier Listening Device
|
137
|
4 months ago | |
Signia App
Be Brilliant™
|
310
|
1 month ago | |
WIDEX MOMENT
|
105
|
7 months ago | |
Thrive Hearing Control
|
60
|
3 months ago | |
VA Video Connect
|
123
|
1 week ago | |
Rexton App
Adjust your hearing aids
|
140
|
1 month ago | |
Phonak ALT
Leakage testing of earplugs
|
0
|
3 months ago | |
My Starkey
Take control of your hearing
|
35
|
1 month ago | |
Oticon Companion
Hearing aid remote control
|
219
|
5 months ago |
myPhonak Revenue and Downloads
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App Info
- Category
- Medical
- Publisher
- Sonova
- Languages
- Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hebrew (modern), Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
- Recent version
- 6.9.0 (1 month ago )
- Released on
- Oct 4, 2019 (4 years ago )
- Also available in
- United States, United Kingdom, Germany, Canada, Sweden, France, Norway, Australia, Switzerland, Denmark, Netherlands, Brazil, Belgium, New Zealand, Austria, Spain, Italy, Japan, Turkey, Israel, Poland, India, Mexico, Finland, South Africa, Ireland, Hungary, Argentina, Russia, Saudi Arabia, Singapore, Taiwan, South Korea, Colombia, Czechia, Ecuador, United Arab Emirates, Philippines, Kazakhstan, Hong Kong, Greece, Romania, Peru, Malaysia, Portugal, Ukraine, Egypt, Chile, Lebanon, Pakistan, Thailand, Kuwait, Vietnam, Indonesia, Dominican Republic, Algeria, Nigeria, Azerbaijan, Belarus
- Last updated
- 3 days ago