---
title: "my.plan - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "my.plan is the ultimate connectivity platform, combining live insight with powerful online tools that enable you to maximise your business’s productivity and minimise costs.  Monitor your business’s p"
---

# my.plan — United Kingdom

![my.plan App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/a4/8e/ee/a48eee1a-917d-22a4-a912-d51ec18d8cc8/AppIcon-1x_U007emarketing-0-5-0-85-220.png/434x0w.png)

**Developer:** [PLAN COMMUNICATIONS](https://apptail.io/developer/plan-communications-EEFd)
**Category:** Business
**Rating:** 2.1/5 (60 ratings)
**Price:** Free
**Bundle ID:** com.plan.myplan
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.2.1 (released 2023-12-06)
**Original Release:** 2020-05-06
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1500810742)
**AppTail Page:** [https://apptail.io/app/myplan-hrZi/united-kingdom](https://apptail.io/app/myplan-hrZi/united-kingdom)

## my.plan Description
my.plan is the ultimate connectivity platform, combining live insight with powerful online tools that enable you to maximise your business’s productivity and minimise costs.

Monitor your business’s productivity with live usage insight into your mobile and hosted communications, then configure each connection to stay in control of your costs while removing any unnecessary distractions.

With mobile tracking, know the location of your people and their mobile usage activity to help keep them safe and focussed while they work remotely.

Spending Limits give you peace of mind by adding caps to how much each person can be charged if they go beyond their allowances, call premium and international numbers or roam outside of the UK, thanks to a suite of alerts and automated restrictions.

As well as usage and spend controls, my.plan also provides a set of useful Boosts and bolt-ons that enable you to add more data to your connections, or reduce the cost of international and roaming calls and charges.

Best of all, with my.plan you can upgrade one, some or all of your connections at any time. Upgrades give you access to even more boosts, priority support, advanced features, security controls and Mobile Device Management. You can also upgrade my.plan itself to unlock bulk management features, ghost mode, and powerful reporting and analytics tools.

## my.plan Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/21/72/f4/2172f498-b50f-1041-4939-7e59a526dea1/7d4750f3-2b80-43ee-82a8-84710025718b_screen-one.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/85/20/40/852040e9-39f2-5a04-8ca2-1c850e4ddea4/d4d89f8a-45f1-4c03-b0c7-6462c8b0c01a_screen-two.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/66/0f/a9/660fa9c7-a50e-5a98-81fc-e70df742b572/f0484fe2-e769-4c3e-adfd-2e2dc0627095_screen-three.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/54/cd/b2/54cdb22f-18cd-a961-b8a8-1f5768d349d6/3a9326fd-4eb2-474f-91b5-00795292abf3_screen-four.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/dc/56/72/dc567222-e442-d108-2f6d-e0c4b9dd3aed/e47ef0cf-26df-45b5-af2b-cfb437973ceb_screen-five.png/1242x2688.png)

## my.plan Rating Breakdown in United Kingdom
- 5 stars: 12 (20%)
- 4 stars: 4 (7%)
- 3 stars: 1 (2%)
- 2 stars: 2 (3%)
- 1 stars: 41 (68%)

## my.plan Reviews in United Kingdom

### *---- "Connectivity"
Cant ever log on/in
-- ade the bike, 2025-05-08

### *---- "Case"
Absolutely rubbish app it doesn’t never work. I can never log on.  Don’t bother !
-- sugarpuff x, 2025-03-28

### *---- "Complete scam!"
I’ve been stuck in contracts that I can’t get out of unless I pay over £450 since 2019! I was misled by O2!
-- Sofi VW, 2024-10-14

### *---- "Shambles"
Don’t bother, absolute scammers, customer service abysmal. Lock you into massive contracts without mentioning VAT. Hopefully enough complaints to citizens advise will close these clowns down
-- Wizzneck, 2024-07-26

### *---- "Total scam. The app is designed to give delayed readings"
If I could give them negative rating I would. I recently received a bill of over £400 after using this app to check my data daily on my new account. I received a text last week saying I was over my limit. I checked the app immediately and found I still had more than half my data unused, so thought it was a bot sending out a text to encourage you to buy the overpriced Bolt on data package. I did not buy this as I trusted the ‘live account data’ on the app. 
This happen once more a few day later. And again I immediately checked and yet again my data spend was still under half the allocation. 
A day later I checked the app again and I was still well under half my data allowance however later that day my call to my partner was ‘intercepted’ by Plan.com call centre and I was told I had over spent on my data by 6gb. 
And as a result my bill was now at over £600. 
When I protested and said I had checked the app that morning, I was told that the app doesn’t update that quickly!!! 
This in my view is pure fraud. 
DO NOT TRUST THIS COMPANY.
-- rehctub, 2024-07-05

### *---- "Very poor app, same as customer service . Avoid"
The app does nothing at all, it refuses to let me view or manage any aspects of our multiple lines. Can’t view invoices, spending caps, manage billings - nothing.
When trying to fix this, or anything, through customer service, the experience is actually worse.
-- Greg-Oh, 2024-06-14

### *---- "RIP OFF COMPANY DO NOT USE"
I’ve just been charged £1300 for my phone being on in the Caribbean for a few days . I made a couple of calls on WiFi and that was it but their data usage costs  are absolutely outrageous!!!
A disgusting company … stay away from them … lots of hidden charges and basically a scam .
I cannot wait to finish the contract and leave .
STAY CLEAR !!!!!
-- JLBM2022, 2024-04-05

### *---- "Poor service premium price"
Constantly have issues staff are trained to deflect blame rather than solve issues
-- Nathjhart, 2024-03-01

### ***** "Phone contract"
Used them for 12 months, seems ok so
Far, same as being with o2
-- Kingin19, 2024-02-23

### *---- "SCAM!!"
Do not use will scam you out of everything you have, change you over the odds without giving you a new phone. 
You will never Win, horrible people.
God will give them what they deserve.
-- Leeedaavis, 2023-12-02

### *---- "Do not move to plan"
Moved to plan and the first call was great. 

After that the customer service has been awful. 

Was suppose to
Have a call back after a agent was suppose to
Listen to a call recording and not had one it’s been
4 months🙄

Made a complaint online vie the complaint process and got a email
Back to say that it’s
Been resolved and now the complaint is closed. I’ve not
Even had anyone speak to me
Regarding my complaint .

Crap service 
Can’t keep there word
-- Tomkirk20, 2023-12-01

### *---- "Do not use this company"
I feel like I have been completely scammed! Can’t get out of this contract, have been over charged every bill. Can never get through to anyone and they promise you money they will never give you. AVOiD at all costs!!!
-- vincent briggs, 2023-07-31

### *---- "Bunch of idiots and scam"
This people are just scam first time in my life will hear when you are not using your phone and connected to home Wi-Fi or office Wi-Fi that your data will be on. In 2 days was told my data is finished when I have been using my office Wi-Fi and home Wi-Fi. What a scam please and please avoid this company at all cost. THEY ARE SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
-- Bolarinwa Ola, 2023-07-24

### *---- "Useless"
The app doesn’t allow me to see the bill, my contract, usage so it’s a waste of time.
-- Internet curtains, 2023-06-25

### *---- "Avoid at all costs"
I’d rather take a number 2 in my hand and clap, than give this company another penny of my money. After 3 years of being tied in to 4 extortionately over priced phone contracts next month I finally get away from this company. Never ever again will I make the stupid costly mistake of agreeing to something over the phone. Promised the earth and delivered me nothing, and then once cancellation period has lapsed they got you and there’s no getting out.
-- mrbraders, 2023-04-21

### *---- "My plan fraudsters"
This company is an absolute disgrace!! Daylight robbery avoid do not get sucked in otherwise they trap you!!! Can’t wait until my contract ends
-- fraudster company!!, 2023-04-11

### *---- "Complete scam company"
Was 18 months into a 3 year contract with O2 who I’ve been happy with for years, after a phone call where they make it all sound great they read out the T&amp;Cs very quickly while making you read something on a screen so you can take it in. Ended up with a new 3 year contract with my existing phone for more money I was paying and getting less data / minutes / signal and customer service than I had before. I should say no customer service. I hope the owner of this fake company gets what’s coming their way
-- Plumber626262, 2023-04-02

### *---- "Plan.Com"
Trying to download app for my mobile phone information, keep getting links to games and anything but the info I require. Link sent over via email from Plan. No help whatsoever.
-- Full bowler, 2023-03-06

### *---- "They are overall a SCAM company"
The only training that they get is How to speak fast enough with people so they don’t understand the conditions and how to hook people with false promises and half truths. I’m really hoping they’ll get bankrupt soon and the company sets fire. The people in there have no morals for taking advantage of people like this. They never tell you how much are the fees that you’ll have to pay if you want to end the contract (your monthly payment times the number of months left from the contract eg. 40£x 24months=960£ ) 
OUTRAGEOUS!! I never seen a policy like this at any company ever! Biggest scam that I ever encountered!! 
I have the same problem as everyone, I can’t log into the app, I was told I will pay 32.5£, but I’m being charged 39£, apparently VAT which was not mentioned. 
The minutes aren’t even unlimited (they are limited to “fair usage”-so they can rip you off some more)
-- TmdDeeDee, 2023-01-06

### *---- "Awful"
I was sold that this was an EE account and I wasn’t given anything to read before I signed the agreement and now I’m stuck for a 3 year contract. 
Plus sometimes I’m unable to make out going calls when this is my main works phone 
Do not sign up with them!!!
-- un-happy IVE, 2023-01-02

[View all my.plan reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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## my.plan Available In
- [United Kingdom](https://apptail.io/app/myplan-hrZi/united-kingdom)
- [United States](https://apptail.io/app/myplan-hrZi/united-states)
- [Ireland](https://apptail.io/app/myplan-hrZi/ireland)
- [South Korea](https://apptail.io/app/myplan-hrZi/south-korea)
- [Slovenia](https://apptail.io/app/myplan-hrZi/slovenia)
- [South Africa](https://apptail.io/app/myplan-hrZi/south-africa)

---

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