---
title: "MySIPcity - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "mySIPcity is a great softphone for both existing SIPcity customers and new customers wanting to add a local Australian number to their mobile phone through an In-App Subscription.  EXISTING SIPCITY CU"
---

# MySIPcity — Australia
> Call with Cloud PBX

![MySIPcity App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/dc/ec/20/dcec2075-5bbe-ee4c-17fc-2c90f3a7ac26/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [Blast Technologies Pty](https://apptail.io/developer/blast-technologies-pty-nJUb)
**Category:** Business
**Rating:** 1.8/5 (8 ratings)
**Price:** Free
**Bundle ID:** com.sipcity.phone
**Store:** Apple App Store
**Country:** Australia
**Version:** 5.4.1 (released 2026-03-11)
**Original Release:** 2021-05-24
**Languages:** English, Portuguese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1560866081)
**AppTail Page:** [https://apptail.io/app/mysipcity-kjKi/australia](https://apptail.io/app/mysipcity-kjKi/australia)

## MySIPcity Description
mySIPcity is a great softphone for both existing SIPcity customers and new customers wanting to add a local Australian number to their mobile phone through an In-App Subscription.

EXISTING SIPCITY CUSTOMERS 

Take your business landline mobile!

With mySIPcity Softphone you can easily connect up to four different numbers from your SIPcity account, including 1300, 1800 and international numbers, to make and receive phone calls.

Features:
* Register up to four phone numbers including 1300 and 1800 numbers
* Transfer calls to another number on or off the SIPcity network
* Multi-party conference calls
* Connects seamlessly to SIPcity Cloud PBX for access to business-grade features including Do Not Disturb, Call Forwarding, Voicemail and more
* Use your mySIPcity number in your Auto Attendant and Call Queue giving you ultimate mobility and still look professional
* Connect to your smartphone’s Contacts list
* Multi-language supporting English, Spanish, Portuguese

For existing SIPcity customers, mySIPcity uses calling minutes from your SIPcity calling plan and does NOT use your mobile phone calling minutes.

___________

FOR NEW CUSTOMERS (IN-APP ONLY)

* Choose one Australian Local number
* Get unlimited Local, National and Mobile calls within Australia 
* Transfer calls to another number on or off the SIPcity network
* Multi-party conference calls
* Connect to your smartphone’s Contacts list
* Multi-language supporting English, Spanish, Portuguese


SUBSCRIPTION INFORMATION (IN-APP PURCHASES ONLY)

* To buy one phone number: Auto-renewal (monthly $19.49 or Year $194.90) beings after three (3) days of the free trial. 
* Payment will be charged to iTunes Account at confirmation of purchase
* Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. You can turn off the auto-renew subscription from the iPhone settings.
* Account will be charged for renewal within 24-hours prior to the end of the current period
* Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase
* Any used portion of a free trial period, if offered, will be forfeited when the user purchases a plan/subscription.
* Subscriptions will be charged to your credit card through your iTunes account
* Your subscription will automatically renew unless cancelled at least 24 hours before the end of your current subscription and you can cancel a subscription during the active period. You can manage your subscription at any time either by viewing your account in iTunes from your Mac or PC or Account Settings on your device after purchase.
* Allows unlimited calls within Australia to Local and Mobile destinations
* International calling is not available with this plan.

Subscriptions are automatically billed to your iTunes account and auto-renew. You can manage subscriptions in your account settings. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period.

TO UPGRADE FOR MORE CALLING POWER
See more about SIPcity calling plans and to get the SIPcity Cloud PBX business-grade features at sipcity.com.au

_____________

THE FINE PRINT:

Privacy Policy: 
Terms of Use: 


AVAILABILITY: For use in Australia only.

IMPORTANT: Not for use with 000 Emergency Services within Australia and will not be registered with IPND.

## MySIPcity Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/07/48/64/07486449-6162-16af-b7f9-d18cd4b725ab/d884fe44-581a-489c-99dd-7280420ab7c5_App_Store_MySIPcity_Phone_Marketing_1284x2778_1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/57/d1/85/57d18551-f9c2-95b3-e8ce-30bae2c5929d/345f150e-1783-416d-8306-64d506e2d321_App_Store_MySIPcity_Phone_Marketing_1284x2778_2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/ba/4c/bc/ba4cbc57-627e-8957-3409-005825b0bb40/f85e9aa8-f5c1-480f-9107-d0da3677fbbc_App_Store_MySIPcity_Phone_Marketing_1284x2778_3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/a3/b8/c1/a3b8c1f3-face-e0f6-6624-d2bcef3942f1/7610ca28-0257-4340-8bdf-5b152952d3ba_App_Store_MySIPcity_Phone_Marketing_1284x2778_4.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/c7/87/3d/c7873d47-158d-be12-68c8-0dc86f91a597/58423531-e2eb-4240-be5f-eb34aab3ec97_App_Store_MySIPcity_Phone_Marketing_1284x2778_5.png/1284x2778.png)

## MySIPcity Rating Breakdown in Australia
- 5 stars: 1 (13%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 2 (25%)
- 1 stars: 5 (63%)

## MySIPcity Reviews in Australia

### **--- "Throwing your money into a toilet and flushing it is a better investment"
Avoid Sipcity if your business relies on reliable communication. For approximately two months, I experienced constant issues including client SMS messages never arriving, voicemails disappearing without notification, sent messages vanishing from chat history, calls and messages failing to sync properly, contacts not displaying correctly, and chat histories randomly disappearing. This was not just a minor technical issue, it directly damaged my business. Clients believed I was ignoring them, I received complaints, and I lost clients because Sipcity’s platform was so unreliable.

Despite repeatedly explaining the urgency and impact this was having on my business as a sole trader, virtually nothing was done. My requests for escalation and answers regarding their SLA timeframes were ignored, and the only “solution” offered was to update my iPhone despite it already being fully updated. Weeks passed with no meaningful investigation or resolution. For a company marketing itself as a business communications provider, the inability to reliably deliver calls and SMS messages is completely unacceptable. I am now moving back to Telstra because I simply cannot risk my livelihood on a platform this unreliable.
-- Deedee1978:), 2026-05-09

### *---- "Avoid"
Beside been charged unreasonably, no refund offered and also the app is elementary, doesn’t even provide the ability to unread messages or assign to an agent, this makes it impossible to understand at what stage is the chat with the client..
-- stocazzune, 2026-04-09

### *---- "Bad bad and bad"
Screen goes white when trying to call. Crashes if you add 4 VOIP numbers. Nothing works and I am a SipCity customer with a SipCity account.  I have the latest iphone and iOS and this is very disappointing from a company that said they have just released their own VOIP mobile app. Very disappointing.
-- scooby_steveb, 2022-01-15

[View all MySIPcity reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)

## MySIPcity In-App Purchases
| Item | Price |
|------|-------|
| Starter Monthly | $4.99 |
| Starter Yearly | $59.99 |



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## MySIPcity Available In
- [Australia](https://apptail.io/app/mysipcity-kjKi/australia)
- [United States](https://apptail.io/app/mysipcity-kjKi/united-states)
- [Brazil](https://apptail.io/app/mysipcity-kjKi/brazil)
- [Canada](https://apptail.io/app/mysipcity-kjKi/canada)
- [Czechia](https://apptail.io/app/mysipcity-kjKi/czechia)
- [Germany](https://apptail.io/app/mysipcity-kjKi/germany)
- [Spain](https://apptail.io/app/mysipcity-kjKi/spain)
- [Finland](https://apptail.io/app/mysipcity-kjKi/finland)
- [Hungary](https://apptail.io/app/mysipcity-kjKi/hungary)
- [Ireland](https://apptail.io/app/mysipcity-kjKi/ireland)
- [India](https://apptail.io/app/mysipcity-kjKi/india)
- [Iceland](https://apptail.io/app/mysipcity-kjKi/iceland)
- [Italy](https://apptail.io/app/mysipcity-kjKi/italy)
- [South Korea](https://apptail.io/app/mysipcity-kjKi/south-korea)
- [Lebanon](https://apptail.io/app/mysipcity-kjKi/lebanon)
- [Norway](https://apptail.io/app/mysipcity-kjKi/norway)
- [New Zealand](https://apptail.io/app/mysipcity-kjKi/new-zealand)
- [Philippines](https://apptail.io/app/mysipcity-kjKi/philippines)
- [Singapore](https://apptail.io/app/mysipcity-kjKi/singapore)
- [Thailand](https://apptail.io/app/mysipcity-kjKi/thailand)
- [Ukraine](https://apptail.io/app/mysipcity-kjKi/ukraine)
- [United Arab Emirates](https://apptail.io/app/mysipcity-kjKi/united-arab-emirates)
- [Vietnam](https://apptail.io/app/mysipcity-kjKi/vietnam)
- [Bulgaria](https://apptail.io/app/mysipcity-kjKi/bulgaria)
- [Belarus](https://apptail.io/app/mysipcity-kjKi/belarus)

---

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