---
title: "MySmart.City - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "The app that places YOU, the citizen, at the centre of innovation in your city. Welcome to My Smart City!   Report maintenance concerns with your local municipality, find out what is happening around "
---

# MySmart.City — South Africa
> Connect to your city with ease

![MySmart.City App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/83/b0/9f/83b09f88-5f87-0e0c-c93c-f3a77c4b9d75/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [ACUMEN SOFTWARE PTY](https://apptail.io/developer/acumen-software-pty-lNfb) (South Africa)
**Category:** Utilities
**Rating:** 4.4/5 (1,635 ratings)
**Price:** Free
**Bundle ID:** net.acumensoft.mysmartcityapp
**Store:** Apple App Store
**Country:** South Africa
**Version:** 2026.20.0 (released 2026-05-14)
**Original Release:** 2021-06-14
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1555236570)
**AppTail Page:** [https://apptail.io/app/mysmartcity-bfod/south-africa](https://apptail.io/app/mysmartcity-bfod/south-africa)

## MySmart.City Description
The app that places YOU, the citizen, at the centre of innovation in your city. Welcome to My Smart City! 

Report maintenance concerns with your local municipality, find out what is happening around you, engage your community, and get rewarded. From reporting potholes, getting instant load-shedding updates to finding out what events are happening near you, and much more!    

- NEW FEATURE 

Search, review, and book service providers near you at the tap of a button. Now you can find skilled, trustworthy, and reliable service providers in your area with the My Smart City App. From friendly and professional domestic cleaners to premium gardeners that are ready to assist YOU. Book a provider, track their movements, and have full control. Premium service at your fingertips. 

Download the My Smart City App today for these and many more amazing features!

## MySmart.City Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/89/42/93/89429351-f574-18ab-868f-8f65c53c1b8f/2_Iphone.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/34/f9/43/34f943ee-8c4a-475f-b8ba-0f7e1870335d/4_Iphone.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ba/87/ba/ba87bab2-b17a-a359-1db1-842939f9d150/3_Iphone.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/75/ff/71/75ff715a-5994-d1f0-1b3e-4439e1a52b72/5_Iphone.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/58/0c/30/580c306e-d799-399e-b011-5ec6a7c1c622/8_Iphone.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/26/b3/66/26b366d7-9cbf-d0e0-b43c-839bf53e5f35/1_Iphone.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e5/6d/d6/e56dd651-1b6a-8543-db1f-9ff5675b429d/6_Iphone.jpg/1242x2688.png)

## MySmart.City Rating Breakdown in South Africa
- 5 stars: 1,212 (74%)
- 4 stars: 156 (10%)
- 3 stars: 88 (5%)
- 2 stars: 35 (2%)
- 1 stars: 144 (9%)

## MySmart.City Reviews in South Africa

### *---- "Mr"
This app doesn’t always get noticed 

Can report issues and no response
-- mellimugger, 2026-03-15

### ***** "Convenient Payment & Excellent Support"
This app makes online payment for municipal accounts very easy, fast and convenient, no more slow cues at the supermarket. The support for the app, whenever necessary, is outstanding.
-- Thuunda, 2025-12-18

### ***** "Crazy good!!!🔥"
I love the AI feature, so you can now scan faults and the AI detection model picks things up automatically. This app is incredible
-- Marko_Oos, 2025-11-11

### *---- "Useless app"
Issues remain unresolved until they disappear from the radar.
-- Mshengu03, 2025-08-14

### ****- "Extremely useful"
Great and easy to use app for reporting potholes to your municipality. In Cape Town, depending on the time of year and the importance of the road or street, it gets fixed between 2 days and 2 weeks after reporting it. 

There is currently a bug: Once in a while I get a push notification but when I tap on it, there's no alert – just this app's usual home screen (my iPhone is set to not display the content of push notifications, so I have to tap on it for the applicable app to show me what it wants to notify me of).
-- Knersus Pterodactyl, 2025-04-29

### ***** "Reporting issues"
This app has improved how I interact with my city and get assistance resolving faults.
-- #letpaulinstall, 2025-02-27

### ***** "Not just a porthole to a black hole"
The MySmartCity app is backed by a service team that manages your calls with your city to make sure the services are restored / repairs done before the city closes the call. Excellent app that is super convenient to use on the fly.
-- Stealth9137, 2025-02-22

### ***-- "App update"
App cannot access Photos (i.e. the photo gallery, not Files ), which makes it very cumbersome to add an existing photo of a meter reading.
-- Ruan E, 2025-01-29

### *---- "My smart.City"
Can’t add address, without address, you can do nothing with this app.
-- GielvdV, 2025-01-24

### ***** "Cant populate address/my location"
The app does not allow me to confirm my location or to save my address even when I click on address. The ‘confirm’ button also not working.
-- veepeters, 2025-01-23

[View all MySmart.City reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## MySmart.City Discovered Keywords
- city of cape town
- mcs
- wits mobile
- easee

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## MySmart.City Available In
- [South Africa](https://apptail.io/app/mysmartcity-bfod/south-africa)
- [United Kingdom](https://apptail.io/app/mysmartcity-bfod/united-kingdom)

---

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