---
title: "MySTRATA_HEAT - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "MySTRATA_HEAT works with your STRATA_HEAT WiFi Thermostat to keep your house at the right temperature automatically. It uses the location services already built in to your smartphone to calculate in t"
---

# MySTRATA_HEAT — United States
> For STRATA_HEAT Thermostats

![MySTRATA_HEAT App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/a5/cb/76a5cb14-9f78-bbc0-5566-16d5a6a102d1/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [LATICRETE International](https://apptail.io/developer/laticrete-international-xprc)
**Category:** Lifestyle
**Rating:** 1.2/5 (80 ratings)
**Price:** Free
**Bundle ID:** com.laticrete.strataheat-release
**Store:** Apple App Store
**Country:** United States
**Version:** 1.11.5 (released 2025-12-20)
**Original Release:** 2017-08-14

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1265053124)
**AppTail Page:** [https://apptail.io/app/mystrata-heat-qrtc/united-states](https://apptail.io/app/mystrata-heat-qrtc/united-states)

## MySTRATA_HEAT Description
MySTRATA_HEAT works with your STRATA_HEAT WiFi Thermostat to keep your house at the right temperature automatically. It uses the location services already built in to your smartphone to calculate in the background how long it will take you to get home and set the temperature accordingly, so your home is automatically comfortable when you're there and always running efficiently.

It's great for single heating zones such as central heating and works even better with multi-zone systems like underfloor heating.

By using the automatic settings for different room types, MySTRATA_HEAT can keep zones you're not likely to be using at that time at a comfortable, but more efficient temperature when you're at home, ensuring bedrooms aren't unnecessarily heated during the day and just up to your comfort temperature when you're ready for bed.

With Natural Language Programming it's easy to make quick adjustments to your automatic program, or just set a simple time based heating program.


Don't have a STRATA_HEAT Thermostat? Visit laticrete.com for details


Please note, continued use of GPS running in the background can dramatically decrease battery life.

## MySTRATA_HEAT Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/a7/d9/f3/a7d9f3eb-e127-8db0-8f22-7698c3528d48/383abdca-228d-4fda-9564-b3d2b9ad3a82_6.5-inch_Screenshot_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/92/f1/29/92f129d4-d00d-796b-9e61-f6e1f0ffe607/8545590c-b79b-4103-b745-7149402ce199_6.5-inch_Screenshot_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/52/f6/5f/52f65f4f-c858-3d75-ddfb-2cba2c865537/360490b9-0157-44b6-a6a4-e0a184af2c6f_6.5-inch_Screenshot_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/99/b6/1d/99b61d39-1cfd-5b51-8968-fcdd7a7eb254/abc1b011-9e12-4344-81da-15341e7cd74a_6.5-inch_Screenshot_4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/57/c9/fc/57c9fc22-5cc5-5223-0430-5ce93d809fb5/a6bd4b9d-a68f-48f1-af5b-2ba038e1dac5_6.5-inch_Screenshot_5.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/5f/50/eb/5f50ebca-673f-f8de-e870-12da75efc73f/4b95e05d-b1cb-4c37-8c6e-91c423ceed03_6.5-inch_Screenshot_6.png/1242x2688.png)

## MySTRATA_HEAT Rating Breakdown in United States
- 5 stars: 2 (3%)
- 4 stars: 1 (1%)
- 3 stars: 1 (1%)
- 2 stars: 5 (6%)
- 1 stars: 71 (89%)

## MySTRATA_HEAT Reviews in United States

### *---- "WiFi pairing impossible"
I have tried pairing my device multiple times but get no where. I reached out to support and got no response. I’m happy I paid for a smart thermostat and cannot connect it.
-- Sakkers, 2025-11-28

### *---- "Horrible app"
Just trying to get it to authenticate my email address. Starting with bogus QR code on the instructions. I looked up the app in the App Store. Good grief this is the worst app I’ve ever encountered.
-- Kuppajo, 2025-11-20

### *---- "Utter garbage!"
Worst piece of software I've seen in my life with the matching cloud support. Account can only be created from the app, from the web you only can login... or can you? It never worked for me. To create account the app asks for your email and the new password twice. You are not allowed to paste into any field in the app - you have to type everything manually. You cannot use password manager either. You cannot login with Apple or Google. Ok, you entered everything manually and it wants you to enter the code sent to your email. Guess what - that email never comes. I tried with three different email addresses. Even without email confirmation account still considered created. If you try to create new account with this email it would tell you that email is already used. Now try to reset the password (it can only be done from the web, not from the app. You enter the same email again and it tells you that email is not found. Check mate. Utter garbage. And that is after you pay $350 for their WiFi enabled thermostat. It is not frustrating - it is disgusting!
-- Konste13, 2025-11-06

### *---- "Garbage garbage garbage"
App took 20 attempts till I’d finally connected to new thermostat.  Then it constantly crashes.  I wish I never installed this thing.

iPhone 17 and app won’t even load now.
-- calimed, 2025-10-21

### *---- "Doesn’t someone from Laticrete pay attention"
This really is a terrible app.  I don’t get the organization, logic and lack of usablity of it. Keep hoping for a decent update but nothing . 
Laticrete makes some fine materials, I understand UI and App development may not be a strength but this is a total embarrassment.
-- RH512, 2025-10-20

### *---- "Garage app"
Probably the dumbest app ever tried to set up - deleted immediately
-- mr.thomas.small, 2025-06-06

### *---- "Wished we had known about this before the contractor installed our heated floor"
Have to ditto all the comments regarding poor reviews - no matter who we have talked to or efforts to get this app to work, it crashes. App is worthless- the manual control for the floor takes a bit to manage but we just leave it on 24/7. Has not impacted our electric bill so far.
-- emom64, 2025-06-05

### *---- "Wifi set up"
Cannot even get Laticrete to send me an email to verify my account so I can attempt to set up wifi.
-- Ice House Floor, 2025-05-21

### *---- "Junk"
This app does not work and based on the reviews it hasn’t worked for years now. Gives an error code that you can’t find anywhere online. Very disappointed, I should have went with schluter.
-- P0o0o0p, 2025-04-10

### *---- "Worst App ever"
Nothing intuitive about this app. Cannot connect it to my iPhone.  Does not recognize my ORBI ROUTER. Buyer regret is very high with this product, it’s a waste of money. I’ve had floor heat before and it worked great. But this was a new construction condo and I paid extra for this feature which I can’t control. Hoping I can get satisfaction through the developer and my warranty. Caveat Emptor with Laticrete Strata Heat.
-- Steve fom NH, 2025-04-08

[View all MySTRATA_HEAT reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## MySTRATA_HEAT Discovered Keywords
- u
- smart thermostat
- su
- service service
- mystrata_heat

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## MySTRATA_HEAT Available In
- [United States](https://apptail.io/app/mystrata-heat-qrtc/united-states)
- [Argentina](https://apptail.io/app/mystrata-heat-qrtc/argentina)
- [Austria](https://apptail.io/app/mystrata-heat-qrtc/austria)
- [Azerbaijan](https://apptail.io/app/mystrata-heat-qrtc/azerbaijan)
- [Belgium](https://apptail.io/app/mystrata-heat-qrtc/belgium)
- [Brazil](https://apptail.io/app/mystrata-heat-qrtc/brazil)
- [Belarus](https://apptail.io/app/mystrata-heat-qrtc/belarus)
- [Canada](https://apptail.io/app/mystrata-heat-qrtc/canada)
- [Chile](https://apptail.io/app/mystrata-heat-qrtc/chile)
- [China](https://apptail.io/app/mystrata-heat-qrtc/china)
- [Colombia](https://apptail.io/app/mystrata-heat-qrtc/colombia)
- [Czechia](https://apptail.io/app/mystrata-heat-qrtc/czechia)
- [Germany](https://apptail.io/app/mystrata-heat-qrtc/germany)
- [Denmark](https://apptail.io/app/mystrata-heat-qrtc/denmark)
- [Algeria](https://apptail.io/app/mystrata-heat-qrtc/algeria)
- [Ecuador](https://apptail.io/app/mystrata-heat-qrtc/ecuador)
- [Egypt](https://apptail.io/app/mystrata-heat-qrtc/egypt)
- [Spain](https://apptail.io/app/mystrata-heat-qrtc/spain)
- [Finland](https://apptail.io/app/mystrata-heat-qrtc/finland)
- [France](https://apptail.io/app/mystrata-heat-qrtc/france)
- [United Kingdom](https://apptail.io/app/mystrata-heat-qrtc/united-kingdom)
- [Greece](https://apptail.io/app/mystrata-heat-qrtc/greece)
- [Hong Kong SAR China](https://apptail.io/app/mystrata-heat-qrtc/hong-kong)
- [Croatia](https://apptail.io/app/mystrata-heat-qrtc/croatia)
- [Hungary](https://apptail.io/app/mystrata-heat-qrtc/hungary)
- [Indonesia](https://apptail.io/app/mystrata-heat-qrtc/indonesia)
- [Ireland](https://apptail.io/app/mystrata-heat-qrtc/ireland)
- [Israel](https://apptail.io/app/mystrata-heat-qrtc/israel)
- [India](https://apptail.io/app/mystrata-heat-qrtc/india)
- [Italy](https://apptail.io/app/mystrata-heat-qrtc/italy)
- [Japan](https://apptail.io/app/mystrata-heat-qrtc/japan)
- [Kuwait](https://apptail.io/app/mystrata-heat-qrtc/kuwait)
- [Kazakhstan](https://apptail.io/app/mystrata-heat-qrtc/kazakhstan)
- [Lebanon](https://apptail.io/app/mystrata-heat-qrtc/lebanon)
- [Mexico](https://apptail.io/app/mystrata-heat-qrtc/mexico)
- [Malaysia](https://apptail.io/app/mystrata-heat-qrtc/malaysia)
- [Nigeria](https://apptail.io/app/mystrata-heat-qrtc/nigeria)
- [Netherlands](https://apptail.io/app/mystrata-heat-qrtc/netherlands)
- [Norway](https://apptail.io/app/mystrata-heat-qrtc/norway)
- [Nepal](https://apptail.io/app/mystrata-heat-qrtc/nepal)
- [New Zealand](https://apptail.io/app/mystrata-heat-qrtc/new-zealand)
- [Peru](https://apptail.io/app/mystrata-heat-qrtc/peru)
- [Philippines](https://apptail.io/app/mystrata-heat-qrtc/philippines)
- [Pakistan](https://apptail.io/app/mystrata-heat-qrtc/pakistan)
- [Poland](https://apptail.io/app/mystrata-heat-qrtc/poland)
- [Portugal](https://apptail.io/app/mystrata-heat-qrtc/portugal)
- [Romania](https://apptail.io/app/mystrata-heat-qrtc/romania)
- [Russia](https://apptail.io/app/mystrata-heat-qrtc/russia)
- [Saudi Arabia](https://apptail.io/app/mystrata-heat-qrtc/saudi-arabia)
- [Sweden](https://apptail.io/app/mystrata-heat-qrtc/sweden)
- [Singapore](https://apptail.io/app/mystrata-heat-qrtc/singapore)
- [Thailand](https://apptail.io/app/mystrata-heat-qrtc/thailand)
- [Türkiye](https://apptail.io/app/mystrata-heat-qrtc/turkey)
- [Taiwan](https://apptail.io/app/mystrata-heat-qrtc/taiwan)
- [Ukraine](https://apptail.io/app/mystrata-heat-qrtc/ukraine)
- [Vietnam](https://apptail.io/app/mystrata-heat-qrtc/vietnam)
- [United Arab Emirates](https://apptail.io/app/mystrata-heat-qrtc/united-arab-emirates)
- [South Africa](https://apptail.io/app/mystrata-heat-qrtc/south-africa)

---

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