---
title: "MySVEC - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bil"
---

# MySVEC — United States

![MySVEC App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/a3/98/a9/a398a9a6-b4c8-4dff-4ca1-b6ab0b8e2971/AppIcon-0-0-1x_U007emarketing-0-10-0-0-85-220.png/434x0w.png)

**Developer:** [dataVoice International](https://apptail.io/developer/datavoice-international-VYqc)
**Category:** Utilities
**Rating:** 1.9/5 (62 ratings)
**Price:** Free
**Bundle ID:** com.datavoiceint.svecpowerpal
**Store:** Apple App Store
**Country:** United States
**Version:** 2.6.0 (released 2023-11-30)
**Original Release:** 2016-03-21
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1088905795)
**AppTail Page:** [https://apptail.io/app/mysvec-Kdie/united-states](https://apptail.io/app/mysvec-Kdie/united-states)

## MySVEC Description
Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bill, report a power outage, and receive outage-related notifications through this fast, user-friendly app.

Features enable you to:
~Manage and make timely, secure payments
~Report an outage
~Receive up-to-date outage restoration information
~View the area’s outage map
~Contact us by phone or email

This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website (www.svec.coop) and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map.

Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you.

This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.

## MySVEC Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/8a/b5/3b/8ab53b41-ac29-182f-6b15-8f731ff9eb04/ccac2cb5-6e5b-49f6-b1cf-3ed5d0d7dd96_Untitled_design.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/ea/63/d8/ea63d806-e485-3fb1-3d3e-b9a13f41a561/49ed3a92-495b-4809-a681-2f87dc8e400e_Untitled_design__U00282_U0029.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/50/d6/12/50d612e5-9890-7628-7b2c-31e238ee9c91/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/24/2b/e6/242be6c0-b4c6-946a-8d5c-fbe60d764176/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/88/fa/c8/88fac882-ed19-33a5-6326-ff4c0ec2cba7/pr_source.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/a2/f4/48/a2f44826-debd-d432-b613-94af8a5d7525/pr_source.png/1242x2688.png)

## MySVEC Rating Breakdown in United States
- 5 stars: 13 (21%)
- 4 stars: 0 (0%)
- 3 stars: 2 (3%)
- 2 stars: 2 (3%)
- 1 stars: 45 (73%)

## MySVEC Reviews in United States

### ***-- "Thank you"
I had updated my iPhone the other day and app was not working. I really liked it for reporting outages and to see outage map. I wrote message to developers about the issue after several days I just looked this am and it is fixed and working again!
-- Flyinghi59, 2025-04-17

### **--- "Login in"
Will not let me login in
-- sdsdsedxrcf, 2025-03-28

### ***** "Works fine on my iPhone"
The poor reviews are from a few years ago. There have been updates since then.
-- Nixietube, 2025-02-06

### *---- "Negative 5 stars"
Horrible app, cant use it to pay my bill, there’s constant glitches, and app always crashes.
-- Killbear84, 2024-06-13

### *---- "Shenandoah Valley Electric Company app"
Can’t even download the app to my iPhone. Does not ask me to set up a username and password.
-- Sandy19592018, 2024-04-24

### *---- "Really?"
If you supplied power as poorly as you had your app developed, we’d have no HVAC, and be relying on flashlights every night.
-- dfghhvfghh, 2023-08-13

### *---- "UTTERLY UNUSABLE APP FOR A GOOD COMPANY"
The previous iteration of this app was very user friendly and bug free for me.  This version, however, defies even my attempts to log in to pay my bill.  Whenever I navigate to the “Pay Bill” page, enter my login data, I get a message telling me “Access To Outage Server Cannot Be Granted At This Time”.  I end up using mysvec.com, even though it is not mobile device friendly.  I offer this review not so much as a complaint as I do feedback for SVEC, whose service I greatly appreciate.
-- The Zenbiker, 2023-06-30

### *---- "Joining the ranks of the busted apps"
Recently allowed an app update to the 2.4 version from 6 months ago. Now my app is as broken as everyone else’s on these reviews. Tried multiple reinstalls, password & username changes, & a friendly, but equally stumped customer service rep on the phone. I can link my address account to the app but no actual information about my bill or usage shows up. If I try to pay my bill, it wants a “Login to “Bill Pay” - fun fact, the SVEC login doesn’t work to get past that screen.

I see most of the other reviews are from newer phones, but I’m running off an iPhone SE - certainly not a fancy phone problem here. So strange to have a company (that wants you to pay your bill) make it so difficult to pay them.
-- OneJTwoJ, 2023-04-05

### *---- "Sad Sad Sad"
As bad or worse than they web site here you can’t even view the bill just pay it at least online after a number of work around to even get into the site k can see the basic bill but I can not down load it anymore SVEC has some serious issues and if they can not manage this I fear for the stability of my electrical grind locally
-- Kevin Blackburn, 2022-10-20

### *---- "Please fix/update"
App no longer loads
-- ambermj86, 2022-08-11

[View all MySVEC reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## MySVEC Available In
- [United States](https://apptail.io/app/mysvec-Kdie/united-states)
- [Austria](https://apptail.io/app/mysvec-Kdie/austria)
- [Switzerland](https://apptail.io/app/mysvec-Kdie/switzerland)
- [Chile](https://apptail.io/app/mysvec-Kdie/chile)
- [Denmark](https://apptail.io/app/mysvec-Kdie/denmark)
- [Italy](https://apptail.io/app/mysvec-Kdie/italy)
- [Malaysia](https://apptail.io/app/mysvec-Kdie/malaysia)
- [Armenia](https://apptail.io/app/mysvec-Kdie/armenia)
- [Portugal](https://apptail.io/app/mysvec-Kdie/portugal)
- [Russia](https://apptail.io/app/mysvec-Kdie/russia)
- [Saudi Arabia](https://apptail.io/app/mysvec-Kdie/saudi-arabia)
- [Sweden](https://apptail.io/app/mysvec-Kdie/sweden)
- [Singapore](https://apptail.io/app/mysvec-Kdie/singapore)
- [Peru](https://apptail.io/app/mysvec-Kdie/peru)

---

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