---
title: "MyTelkom App - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever! It's loaded with new features, like: Easy digital pro"
---

# MyTelkom App — South Africa

![MyTelkom App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/79/38/a4/7938a4cd-78aa-8d09-4a22-d1c2f9f26dc4/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Telkom SA SOC](https://apptail.io/developer/telkom-sa-soc-LoTb) (South Africa)
**Category:** Business
**Rating:** 1.3/5 (1,105 ratings)
**Price:** Free
**Bundle ID:** za.co.telkom.mytelkomapp
**Store:** Apple App Store
**Country:** South Africa
**Version:** 31.1.3 (released 2026-05-12)
**Original Release:** 2023-03-01
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1589756813)
**AppTail Page:** [https://apptail.io/app/mytelkom-app-ttYk/south-africa](https://apptail.io/app/mytelkom-app-ttYk/south-africa)

## MyTelkom App Description
The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever!
It's loaded with new features, like:
Easy digital profile setup
Seamless switching service
Exclusive special offers
And much more!

Designed to make to make your life simpler, smarter, and more connected!

## MyTelkom App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8a/5d/92/8a5d92be-d277-1167-c2b8-da2872e3b08d/image2.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ba/d6/5b/bad65bae-eeea-9b01-54a0-41dff4b060ca/image3.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c6/e3/18/c6e318f0-6d93-7cbd-5e16-9300b1861574/image4.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d1/6a/02/d16a028f-7dc9-2e22-a623-c8d62ab7f99f/image4.png/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/16/2b/95/162b952f-0137-c9db-4d94-83fc54a5684c/image5.png/2048x2732.png)

## MyTelkom App Rating Breakdown in South Africa
- 5 stars: 65 (6%)
- 4 stars: 12 (1%)
- 3 stars: 16 (1%)
- 2 stars: 24 (2%)
- 1 stars: 988 (89%)

## MyTelkom App Reviews in South Africa

### *---- "Worst app"
Downloaded several times and not able to use it. Features not working.
-- Rronob, 2024-12-31

### *---- "Telkom App"
Who is doing QA on the application?
Most of the functions do not even work. It would have been good to be able to manage your own profile using the app, because trying to get through to the call center is even worse!
Fix your app or even better...fix your attitude towards your paying customers!!!!
-- Telkom Mobile App, 2024-12-29

### *---- "Mess"
I downloaded the app but always hv to open it in apple store because its not on my phone… why????
-- U igus eh vi, 2024-12-28

### *---- "Bad upgrade"
The old app was perfect, was working fine then they changed it. This new app is very in every way possible
I have 3 contracts under 1 Account. Before I was able to transfer data from another number to the other now it won't even allow me to choose the number to transfer from it chooses for me.
Also if I want to check my balances I should check 1 number then edit the n app and log again and check another number and exit again, if I don't do that it will show one balance in all 3 numbers 
Bills are not updated. 
This is a worse upgrade ever!!
-- SimSadge, 2024-12-17

### *---- "The Amazon defect hasn’t been solved"
I want to cancel my Amazon subscription and it doesn’t want keeps on loading and loading I don’t want to be charged for this I hope
-- Pat@1267, 2024-12-13

### *---- "Bad"
It’s been a week trying to login no error nothing
-- Prayer_t, 2024-12-11

### *---- "Useless App and Terrible Internet Functionality!! Waste of money!!"
Telkom Fibre at my home never works properly. Weekly problems!! Can’t even watch Netflix without constant buffering!! 

I pay R950 plus a month for this crappy service. I’ve had it! 

To top it all off - the app doesn’t work properly!! Can’y even link my accounts!! Rubbish!!
-- Zuny2807, 2024-12-09

### *---- "Bad"
Does not work!!!
-- HaroldCoetzee, 2024-12-09

### *---- "So irritating"
Can’t log in even though my credentials haven’t changed. It takes forever to login and is overall useless
-- KITBKE, 2024-12-03

### *---- "Not functional"
If you potentially want to ruin your day? Get this app
-- thabiso00, 2024-11-22

### *---- "Worse version"
This app is creepy I was able to pay my bill on the old app, you guys updated it to this nonsense now I am unable to pay I have to wait for debit day! Please fix this problem
-- John van Nick, 2024-11-22

### ****- "Slight improvements."
Been using this new telkom app for about 2 months. Its started out as unusable, but after bringing up two specific issues in two different reviews and seeing it fixed within a week of the reviews, at least they are doing something tangible to improve the app and the user’s experience. 

Unfortunately the transfer data function in the app does not allow me to transfer data from one sim to another device’s sim even though they both are registered to my account. I Doubt the is a limitation of the app, its more of a limitation of telkom themselves. If it is, it’s because telkom want’s you to spend even more money. Thats their bottom line. 

Telkom please allow users to transfer data or airtime from one sim to another, more users will respect you for this and appreciate it. And please don’t insult our intelligence by saying it’s not possible. Data is not proprietary and is not made in a factory. Stop limiting progress and set a better standard. Money/profit isn’t everything. You might lose short term, but you will gain customers. That is a guarantee.
-- Ashley/Wolf, 2024-11-20

### *---- "Disappointed"
I rather wish you would revert back to the old app before the update. That one was better in my opinion
-- Samantha E99, 2024-11-14

### *---- "App doesn’t work properly"
Can’t transfer data from app.  Doesn’t allow to enter number. Screen goes blank.  Worst app ever
-- Naf_A48, 2024-11-14

### *---- "Wtf"
The worst app I’ve ever used
-- C no o, 2024-11-13

### *---- "Most useless app"
Useless app, nothing works
-- Nonty❤️, 2024-11-12

### *---- "Useless"
I can’t even link my account with the app to cancel my Amazon prime subscription- which I didn’t ask for in the first place. It just says ‘functionality not available’.
-- LalaCrf, 2024-11-12

### *---- "No date transfer"
App doesn’t allow me to transfer data to other Telkom users
-- Mshengu03, 2024-11-11

### *---- "Broken"
Try to log in nothing happens, just loads. Try to reset password “username doesn’t exist”. Try to retrieve username with ID number, gives me username that doesn’t exist apparently 🤷‍♂️
-- natediggygawg, 2024-11-11

### *---- "You should do"
Buggy keyboard I can’t access account
-- Maxedt, 2024-11-10

[View all MyTelkom App reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## MyTelkom App Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | South Africa | Business | #12 |
| Top Free | South Africa | Overall | #160 |

## MyTelkom App Discovered Keywords
- mytelkom app
- mysa

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## MyTelkom App Available In
- [South Africa](https://apptail.io/app/mytelkom-app-ttYk/south-africa)
- [India](https://apptail.io/app/mytelkom-app-ttYk/india)
- [China](https://apptail.io/app/mytelkom-app-ttYk/china)
- [Hong Kong SAR China](https://apptail.io/app/mytelkom-app-ttYk/hong-kong)

---

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