MyTransport.SG - Reviews, Revenue and Downloads - Apple App Store

Description

The new MyTransport.SG mobile app now offers you with more useful travelling information and new features to help you get around Singapore.

New features of MyTransport.SG:
• Personalisation - Quick access to your frequently used bus service and traffic information.
• My Notifications - Manage push notifications to receive MRT or Road alerts that interest you.
• Near You - View information on nearby bus services, MRT stations or traffic information in the vicinity.
• Multi-modal Journey Planner - Start planning your journey with different transport options based on your travel needs.

This application is a service of Singapore Government.

Disclaimer: Continued use of GPS running in the background may decrease battery life.

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Screenshots

User Rating

2.23 out of 5

1,401 ratings in Singapore

5 star

271

4 star

3 star

112

2 star

152

1 star

778

Ratings History

Reviews

Why are the ERP rates not updated for the school holidays?

May I know why the ERP rates are different from the public announcements by LTA?

App not working since 23 May 2024

Since 23 May 2024, the app shown “NA”.

Almost no live bus arrival timing

Almost 99% of bus arrival timings come with the disclaimer “ Bus arrival time is based on the schedule from operators and may be subject to change.”

Inconsistencies

The purpose of a bus app is to see the timings for buses. What is the use of an app, especially coming from LTA, when the timings are completely off?? From 3 mins to 5 mins to 2 mins then to 15 mins. All there is is an icon saying there are changes to bus timings. This doesn’t just happen once in awhile. If there are truly changes to bus timings i’m sure everyone understands. But can’t the timings be reflected accordingly then? I’m sorry but if you are going to release an app please at least have the decency to ensure it works. Do your job properly or have someone else do it.

NA

Timings always goes to NA after a refresh. Useless

Good but…

The arrival times are not accurate at all. Sometimes bus is late sometimes early. This affects me a lot as I need to get to school every morning. And it takes very long for one bus to arrive. Please fix this issue

Terrible at predicting his timings and sometimes dosent even show up

it said the bus would arrive in 20 mins so I took my time but when I was opposite the bus alr arrived within 5 mins, causing me to be late just by a few seconds. In addition the prediction of timings is so off.

Inconsiderate design

This was significantly better before the redesign. The geolocating accordion menus that keep automatically opening and closing based on your location was a really poor design choice. Not to mention it makes the app fail basic accessibility standards. When using the app, I want to select the bus stop, then leave it open there and NOT have it reload(and shuffle!) all the nearby locations when I return to it(ie when I go off to read an email, then return to the app). It almost always closes the accordion for the bus stop I’m actually standing at and shuffles the results around, a cruel joke to anyone who relies on accessibility considerations designed into the app. The giant yellow half circle labeled “Near you” is an enormous waste of space and adds nothing to the UX. If anything it blocks the bus times near the bottom of the screen. Whoever designed and built this should try riding a bus in Singapore a few times a day for at least a week, then consider the experience when someone’s in a rush and needs to quickly check the bus times. The other comments I’m seeing here are valid too, the arrival times are not accurate, the previous version was more accurate than this.

trash

inaccurate bus timings. very frustrating waiting 30+ min for a 3 min bus that keeps changing time time to 12min then to 6 min then back to 12min. fix it.

What’s the point of this app when bus times are always inaccurate

Seriously, as in subject. Now, there are more and more of the orange icons that simply state bus times are subject to change. Just what is wrong is LTA?

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Singapore Travel	23
Top Free	Malaysia Travel	74
Top Free	Philippines Travel	90
Top Free	Singapore	191
Top Free	Thailand Travel	208

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