---
title: "MyVanilla - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The MyVanilla App provides you FAST, SECURE and EASY access to your MyVanilla Visa® Prepaid Card so you can manage your account how, when, and where you want. Always know your account status while you"
---

# MyVanilla — United States

![MyVanilla App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/4e/70/a7/4e70a7bb-ada3-718d-93bf-3fdcb0828156/AppIcon-0-0-1x_U007emarketing-0-0-0-1-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png)

**Developer:** [HI Technology](https://apptail.io/developer/hi-technology-HPeb) (United States)
**Category:** Finance
**Rating:** 2.0/5 (287 ratings)
**Price:** Free
**Bundle ID:** com.incomm.MyVanilla
**Store:** Apple App Store
**Country:** United States
**Version:** 3.2.2 (released 2020-10-12)
**Original Release:** 2014-08-13
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id906405911)
**AppTail Page:** [https://apptail.io/app/myvanilla-mKN/united-states](https://apptail.io/app/myvanilla-mKN/united-states)

## MyVanilla Description
The MyVanilla App provides you FAST, SECURE and EASY access to your MyVanilla Visa® Prepaid Card so you can manage your account how, when, and where you want. Always know your account status while you’re on the go with the My Vanilla Mobile App – Loaded with Possibilities.

## MyVanilla Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/7e/39/f0/7e39f016-c93f-db74-70f5-a9cd3eba584c/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/33/85/df/3385df17-4d45-dcc2-32fe-4ab17b388879/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/4f/fb/c4/4ffbc4d0-8c62-4505-5d4b-ee68e03b6619/pr_source.png/1242x2688.png)

## MyVanilla Rating Breakdown in United States
- 5 stars: 48 (17%)
- 4 stars: 17 (6%)
- 3 stars: 13 (5%)
- 2 stars: 24 (8%)
- 1 stars: 185 (64%)

## MyVanilla Reviews in United States

### *---- "Worst Card"
Bought a 50$ gift card from vanilla activated it waited 24 hours it declined every single thing i tried to buy called customer service they said they couldn’t do anything about it DONT BUY VANILLA GIFT CARDS!!
-- Axel cuh, 2025-06-17

### *---- "Scam"
They only want your personal information and steal your money. Customer service is bad and rude. Sue this company
-- hebxbxhbdjcb, 2025-06-14

### *---- "Please do not buy"
Do Not buy do not load your money onto this card they hardly ever work you will not get your money until 30 days or longer
-- Miffhbbjj, 2024-07-21

### *---- "criminal"
Evil will have its day ✝️🙏
-- Halfcentury73, 2024-05-25

### *---- "Very poor customer service!"
Cannot SPEAK to ANYONE!! I cannot get any answers at all about my user name or password. VERY POOR SERVICE!!
-- Grannnnnnnny, 2024-05-06

### *---- "Scam to steal your money"
It seems to be a scam to harvest your login information so they can steal your gift card balance.
-- capta76, 2024-03-12

### *---- "DO NOT USE"
I’m so fed up with MyVanilla! My card was flagged so they deactivated it THEY DONT EVEN TELL YOU I called support to get the card reactivated so I could get gas now I have to wait 7-14 days for a new card. I tried to tell them I’m the only one that uses the card and listed my recent transactions and cost which they confirmed but still refused to reactivate it.

I’m through with this company. When my new card comes I’m withdrawing all the money and calling to deactivate the card and taking my business to a different card company. No one should use MyVanilla PERIOD.
-- Maddtis, 2023-11-20

### *---- "VANILLA IS A SCAM!"
This company is a complete scam! Can’t use my money despite the fact I’ve waited the 24 hours, my card is active, I have plenty of balance on my card, and no other rules for the use of the card is applicable for my case! Their website works about 20% of the time, otherwise I get a system error. The only way to contact them is through the mail (not EMAIL, I mean MAIL), or their crappy customer “care” number that’s completely automated and gives you no chance to speak to a human. It’s unbelievable this card is sold in every major retail store yet you can’t spend your money! This company deserves to be sued and every person in charge needs to be in prison for FRAUD. I will be attempting to get a refund from the store I bought this from. RUN AS FAR AWAY FROM VANILLA AS POSSIBLE!
-- Incognitoad, 2023-10-05

### *---- "Doesn’t even work"
Nope, don’t even try
-- Ray Lan, 2023-07-19

### *---- "Terrible App!!!!"
I do not have a user name and there is NO option to get one. I have no idea what I have on my card and I am trying to find out why I keep getting declined for payments online when I JUST ADDED MONEY!!! SO DISGUSTING!
-- Pink Turtle Captain, 2023-05-29

[View all MyVanilla reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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---

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