Crashes constantly. Cannot log on at times. Error codes. Slow to load. Missing features.

I’ve been using this app for months for tracking client progress for body composition and it’s great for that, but for workouts and building them myself… there’s always a glitch. It takes me over an hour to build something, which is ridiculous. Currently I’m on 1.5 hours of building a copy program and I can’t get information to save my edits for sets, reps, trainer descriptions and etc. Also, there should be a way to build supersets within the whole system and not creating them as a workout outside of the programs (even if it’s from scratch in the exercises portion). Having to save a workout and then creating a superset just to add it to a clients program is so time consuming. P.S. - Please add the stairmaster as a piece of cardio equipment.

This latest update doesnt all clients to see the correct day their workout is suppose to be on. For example if I schedule my clients workout M/T/Th/Fr. It’s showing up at Sn/M,W/Th.

Have had the app since it launched , and actually has gotten worse. Use it only because it make sense to use the company I was certified w. But think I’m at the end of the road w it . Expected much more and less glitches . Clients dislike it even more than me. Please Overhaul and make it make sense .

This app is not user friendly. Its difficult to input information, the metric feature is inaccurate and makes being a trainer more difficult rather than easier. Developers have a long way to go to compete with other apps. I chose this bc I am a NASM trainer and thought it would be good enough with all other benefits with certs etc. I would like to cancel and not be obligated to a year 🫤

Why would NASM put their name on this? It has such good potential for NASM Cpt. We could build a business around it….. app subscription is new business model, NASM needs to either fix it or drop it and license its name to an app that actually works

Dig the app and the ability to add my own exercises to the library. Needs to add section for “AMRAP reps”. Sometimes glitches and doesn’t turn on first thing in the morning

This company only cares about money and the extra ways they can get money. I tried twice to take the prep course they offer in order to take the exam. When I had a payment fail due to locking my credit card they demanded payment by sending an email every single day. When I replied to the email (which it said to do) and called their support asking for help to rectify the issue. Not only did the support people not help but they were rude and nasty while continuously reminding me that I missed a payment. My girlfriend similarly had a technical issue while taking the exam in which her computer had issues and the 3rd party testing site also had issues. They kicked her out of the test and when contacting NASM support she was told she had to pay another fee in order to reschedule and retake the exam even though she had tickets and issues that the 3rd party admitted to. When we asked NASM to contact the 3rd party they refused and said the only thing they will do is pay the fee to retake the test.

The flash cards should be categorized by chapter. I feel like the course was an afterthought and they only care about making money

One of the best things I would feel will be good to help. The developers of this app is a good constant communication between the developers and the users. I still can’t create services within the app. I can’t even upload pictures. I’m glad I can upload other types of workouts to add. But there are other things that definitely need to be worked on thoroughly enough so the app can function well.